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Chuan Spa

83 Symonds Street, Auckland 1061, New Zealand
+64 9-300 2960
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Review Highlights
Exciting,gorgeous and luxuriously deserving!

On arrival comfortable Chuan spa gowns were given with a warm welcome and bright surroundings... read more

Reviewed 13 September 2016
AngieRania
,
, Auckland, New Zealand
not so relaxed

Booked a facial + massage. The facial therapist was too harsh while the masseuse was too light. The... read more

Reviewed 22 May 2016
chinc831
,
Auckland, New Zealand
Read all 41 reviews
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Overview
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Chuan Spa at The Langham Auckland offers a truly luxurious and rejuvenating spa experience that embraces the holistic principles of Traditional Chinese Medicine. Chuan Spa's exclusive treatment facilities include:*A luxurious range of beauty and spa treatments using leading skin and bodycare products from Natura Bisse, Thalgo, NZ Spa and our signature Chuan Spa range* Lavish treatment rooms including a dual treatment room for couples* Consultations with a trained Traditional Chinese Medicine (TCM) practitioner* TCM treatments including cupping and moxibustion and acupuncture* Herbal steam rooms, saunas, jacuzzi, snail showers and ice experience* Heated outdoor pool* Complimentary valet parking, and full access to the Chuan Health Club facilities
  • Excellent69%
  • Very good17%
  • Average7%
  • Poor0%
  • Terrible7%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 21:00
LOCATION
83 Symonds Street, Auckland 1061, New Zealand
CONTACT
Website
+64 9-300 2960
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Reviews (41)
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11 - 20 of 41 reviews

Reviewed 13 September 2016

On arrival comfortable Chuan spa gowns were given with a warm welcome and bright surroundings. Enjoy the outdoor heated swimmimg pool, jacuzzi oh yes and optional beverage menu(champayne) to relax, on a deck chair (weather permitting). The sauna was heavenly. But wait, there's more as...More

1  Thank AngieRania
Reviewed 22 May 2016

Booked a facial + massage. The facial therapist was too harsh while the masseuse was too light. The room was poorly soundproofed so staff laughing and talking in kitchen could easily be heard. Like the decor though.

2  Thank chinc831
Reviewed 7 February 2016 via mobile

By far the worst spa experience I have had to date. The lights were not working properly which meant we had to wait for them to be fixed before proceeding. These things happen and we laughed about it whilst I helped her fix them. My...More

2  Thank SarahSuss2014
tlakl, Manager at Chuan Spa, responded to this reviewResponded 9 February 2016

Thank you for taking the time to share your feedback. We pride ourselves in delivering a fabulously indulgent experience to all our guests, and we sincerely apologise that on this occasion our service was not up to our usual high standard. We do appreciate your...More

Reviewed 24 January 2016

I went for the elements package a 45 minutes massage and a 45 minute Thalgo facial. Prior to the session, I had a shower. The state of the shower room was such that there were used towels on the shower hook and two used bath...More

2  Thank Ricc0
Reviewed 28 October 2015

Went for the THALGO POLYNESIA SPA RITUAL - and wow, it was good. Pricy, but worth it. I left floating on air! Brilliant for my "let's pamper myself totally" weekend. Sigh... I'll be back!

Thank kiwidiver255371
Reviewed 8 October 2015 via mobile

Chuan Spa was amazing. I didn't know what to expect when I made my way through the corridors of the hotel but it turned out to be far from the main lobby so it's tucked away from the noise of the streets. The facilities are...More

1  Thank M_S_Flett
Reviewed 28 July 2015

Wow I love this place. From the valet parking when I arrived, to the walk through the beautiful lobby to the whole spa experience- Wow !. I had a voucher for $150 to spend and so chose the hour therapeutic massage which was an hour...More

8  Thank AucklandWiz
Reviewed 25 July 2015

Had bought a Mother's Day package of massage and mini facial, treatments were excellent. Spa environment welcoming and relaxing. Wished we'd allowed more time to enjoy all the other amenities. Definitely will go back.

Thank 01foodie
Reviewed 20 July 2015

I usually try to make time to visit the Chuan spa whenever possible... it is a lovely and relaxing and has great therapists! sometimes it can be a bit overcrowded and I did like the old steam outfit better, buts still highly recommended as a...More

Thank estellejulie
Reviewed 1 June 2015 via mobile

Visited the Chuan Spa Auckland and was pleasently suprised welcoming staff and pool and jacuzzi facilities were great however the changing rooms were a bit of a mess wet towels and robes everywhere and no hand towels left at the sink. Going through for the...More

2  Thank Elleighg
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