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Easy as! Ordered the bike online, dropped off and picked up from the hotel with no hassle. I highly recommend this service.
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Date of experience: March 2020
Helpful
Response from Roy M, Owner at VeloCity Rides
Responded 14 Mar 2020
Many thanks for the recommendation Trev! Glad you enjoyed the service. Always happy to help visiting cyclists get out and enjoy the fantastic Perth scenery by bike! All the best. Roy.
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Great customer service from the owner, Roy. Quick to respond to my enquiry for a 5 week rental hire whilst visiting relatives in Burns Beach from the UK. Answered every question in detail (sorry Roy!). Bike dropped bike off a day early with perfect set-up for me after sending Roy measurements from my road bike at home. Hired the 60cm Focus Cayo Evo 1.0 as I’m 189cm tall. Bike was spotless, supplied with led lights, pump, gas cartridge, spare tube, multitool, garmin mount and electric shift battery charger. Schwalbe Tyres in excellent condition, brand new, no punctures in 5 weeks covering around 500km. I thoroughly recommend Roy and applaud this brilliant service.…
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Date of experience: February 2020
Helpful
Response from Roy M, Owner at VeloCity Rides
Responded 11 Mar 2020
So glad you enjoyed the bike Sandman01! The weather was perfect (mostly :) and it's great that you were able to take full advantage of it (nothing like a bit of sunny West Coast cycling to banish the lingering effects of a UK winter!). Really enjoyed meeting you and hope to see you back in Perth again one day. All the best, Roy.
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We booked 2 hybrid bikes to bike comfortably from Burns beach. We had to pay for the delivery, because is not in their delivery zone, but I’m happy we did. Great bikes, well maintained, great service, accessories. Definitely worth every penny!!
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Date of experience: February 2020
Helpful
Response from Roy M, Owner at VeloCity Rides
Responded 6 Feb 2020
So glad you enjoyed the bikes Carola! We pride ourselves on the quality of our bikes and making the bike hire process as simple as possible, which is why we offer the delivery and collection service. Sounds like you had a great time exploring our beautiful Perth coastline by bike. All the best and safe travels. :)
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Great service from Roy! Delivery to my hotel on the night before the ride, quality Cervelo road bike - all carbon with electronic gears + helmet - and then coming out to collect me in his van when I punctured 5km from home in South Perth. What more could I ask for! Highly recommended.…
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Date of experience: November 2019
Helpful
Response from Roy M, Owner at VeloCity Rides
Responded 13 Jan 2020
So glad you gave me a call when you punctured Summerleas1. More than happy to collect you and deliver you back to your hotel. Glad you enjoyed that bike and I trust the concert went well. Take care and see you next time.
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Whilst visiting Perth we looked to hire quality road bikes! We contacted Roy the night before having made a late decision to cycle the next day! The bikes were excellent quality, exactly as described and set to our height measurements! We awoke the next morning to find the bikes dropped at reception, complete with Garmin holders and even water bottles! We cycled around the swan river loop through to Fremantle and back which was stunning, taking in river and coastal scenery! The bikes were in our hotel from 7am and collected upon our return! We received fabulous correspondence from Roy throughout, who also followed up with a thank you and offered any help we may have needed! Would recommend VeloCity to any one looking for quality service and bikes a real pleasure to deal with! …
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Date of experience: November 2019
Helpful
Response from Roy M, Owner at VeloCity Rides
Responded 13 Jan 2020
Thanks for the kind words Andyc810! Always happy to help visiting cyclists get out and enjoy the beautiful Perth scenery! Glad you guys enjoyed the bikes and I hope to help you get out around the river again one day.
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