Western Australia Visitor Centre

Western Australia Visitor Centre

Western Australia Visitor Centre
4.5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:30 AM - 2:30 PM
Sunday
9:30 AM - 2:30 PM
About
Whether you need general information, assistance with an itinerary or need to make a booking for your travel in WA, we are here to help. We have altered our staffing arrangements and procedures to ensure our safety and your safety when visiting the centre. These include regular and thorough cleaning, social distancing measures, protective screens and more. Please maintain physical distancing while visiting us in the centre. We look forward to assisting you. Our Current Opening Hours are: 9am - 4pm Monday - Friday 9:30am - 2:30pm Saturday and Sunday
Duration: < 1 hour
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Top ways to experience Western Australia Visitor Centre and nearby attractions

The area
Address
Neighbourhood: Perth CBD
Reach out directly
See what travellers are saying
  • bbkw
    Hong Kong, China2 contributions
    5.0 of 5 bubbles
    Extremely Helpful
    We're international visitors and our local agent advised us to make tour arrangements on the ground as we couldn't be sure which companies are still in operation due to many closures since COVID. Staff was extremely helpful in helping us make bookings, getting extra discounts and coordinating dietary arrangements for all our tours. Took less than 1/2 hour to arrange all four tours for four days. Excellent experience! Also gave us some great advice for visiting the WA Museum on a rainy day!
    Thank you for your review, it means a lot to us that you found our team helpful. We hope you enjoyed your time in Perth.
    Written 26 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled with family
    Written 11 June 2023
  • Karen N
    Suva, Fiji2 contributions
    5.0 of 5 bubbles
    Holiday SW and beyond.
    Highly recommend this team of dedicated workers. Everything went as expected. When a tour was cancelled due to lack of numbers they worked tirelessly to find an alternate. Communications were clear and queries answered in a timely manner. Very confident to use this service again. Thanks to all the team.
    Dear KarennN Thank you for taking the time to leave our team a great review. We hope you had a wonderful holiday in the South West.
    Written 20 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Written 19 July 2023
  • Julie H
    Luton, United Kingdom2 contributions
    5.0 of 5 bubbles
    Fantastic customer service from Jennifer on behalf of WA visitor centre!
    We used the WA visitor centre virtually to book two experiences (Perth 24-hour bus tour and visit to Rottnest Island) in May 2023. The lady who dealt with use (Jennifer Weigandt) was amazing... she went out of her way to ensure everything was sorted out for us. She took into consideration the huge time difference between us (we live in the UK) and went to great efforts to respond in a timely manner. I cannot recommend Jennifer highly enough - the trips were perfect and exactly as she described. Will definitely use the WA visitor centre for our next trip - I hope Jennifer gets to see this review, she deserves to be recognised for her fabulous customer service!
    Hi Julie Thank you for the wonderful review, we are dleighted you enjoyed your trip and that all went smoothly for you. We will pass your feedback onto Jennifer, she will be over the moon that your enjoyed your time in WA. Kind Regards WA Visitor Management
    Written 10 September 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled with family
    Written 10 September 2023
  • Patricia B
    Brisbane, Australia89 contributions
    5.0 of 5 bubbles
    Great service and staff
    I had been dealing with Trish for two years due to cancellations with border closures throughout Covid. The number of times we changed and cancelled bookings was no trouble to Trish. Our tours etc she arranged for us were great and she was very informative with hints and costs on all sorts of information eg transport, eating and shopping. Lovely lady who I would definitely deal with in the future.
    Thank you Patriciab192 for taking the time to leave our team a great review. We are so glad that you felt supported by Trish and we are happy that you had an enjoyable time in WA. Kind Regards
    Written 3 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Travelled as a couple
    Written 27 September 2023
  • liz m
    1 contribution
    5.0 of 5 bubbles
    Finding transport with bikes
    We are two cyclists planning to do the Munda Biddi trail and discovered on the day the train to Bunbury was fully booked and doesn’t take bikes. Staff at the information centre were incredibly helpful finding a bus and booked it for us so we could continue with our itinerary. They were welcoming, solutions focussed and excellent customer service
    Dear Traveller Thank you so much for your review, we are so glad that you were able to continue your planned holiday and explore the beautiful Munda Bidi. Kind Regards
    Written 18 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled as a couple
    Written 12 October 2023
  • Jeff_8mile
    Melbourne, Australia283 contributions
    5.0 of 5 bubbles
    Great service, great staff
    Went in here looking for a walking tour of Pert CBD and surrounding area. Told one was available but started in 30 minutes. staff immediately contacted provider and made all arrangements. Provided very good directions as to meeting point etc. Felt service was exceptional. Would thoroughly recommended when visiting Perth.
    Dear Jeff_8mile Thank you for taking the time to leave our team a great review. We are so glad you managed to enjoy your walking tour in Perth. Kind Regards
    Written 31 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled as a couple
    Written 22 October 2023
  • dskc2016
    2 contributions
    5.0 of 5 bubbles
    Great local advice - ask for Trish!!
    Totally worth your time to stop in for some great local information! Big shout out to Trish who assisted me with several day trips in the area and went way over and above to try and get me down to see the Cape Leeuwin lighthouse! Really enjoyed my time in Perth, Fremantle, Margaret River and Rottnest Island!!
    Dear dskc2016 Thank you for taking the time to leave our office and Trish a great review, we are so glad that we were able to support you during your WA holiday. Kind Regards
    Written 5 December 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled solo
    Written 4 December 2023
  • genesis55
    Golden Bay, Australia2 contributions
    5.0 of 5 bubbles
    stress free, exciting, enjoyed my trip
    I was really impressed with WA visitor center. I travelled to Esperance and they organized everything for me including hotel, tours, and travel and it took the stress out of my life. The people I spoke with were very friendly and helpful. much appreciated.
    Dear genesis55 Thank you for taking the time to leave our office a great review, we are so glad that we were able to support you during your Esperance holiday. Kind Regards
    Written 11 December 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled solo
    Written 9 December 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles132 reviews
Excellent
112
Very good
13
Average
3
Poor
1
Terrible
3

Barry P
Stroud, UK7 contributions
5.0 of 5 bubbles
Jan 2024 • Family
Excellent advice. Richard matched what we wanted to what was available around Exmouth, Coral Bay and Monkey Mia. Thoughtful, friendly and patient help.
Written 3 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 556barryp Thank you for taking the time to leave our office a great review. We are lucky to have Richard in our team, he is a great consultant. We hope you enjoyed your time along our stunning Coral Coast. Kind Regards Management
Written 5 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paul D
Brisbane Region, Australia6 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
These guys were very helpful and they did their best to help me out and get me on a tour. It was very short notice over the Xmas period.
Written 13 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear dussy5071 Thank you for taking the time to leave our office a great review, we are so glad that we were able to support you during your time in Western Australia. Kind Regards Management
Written 5 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

genesis55
Golden Bay, Australia2 contributions
5.0 of 5 bubbles
Nov 2023 • Solo
I was really impressed with WA visitor center. I travelled to Esperance and they organized everything for me including hotel, tours, and travel and it took the stress out of my life. The people I spoke with were very friendly and helpful. much appreciated.
Written 9 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear genesis55 Thank you for taking the time to leave our office a great review, we are so glad that we were able to support you during your Esperance holiday. Kind Regards
Written 11 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amy
Durham, UK15 contributions
5.0 of 5 bubbles
Dec 2023 • Family
The lady we spoke to in the visitor centre was really helpful and efficient, booking a great cycling trip for us on Rottnest island. I also enquired about an aboriginal experience that was advertised and when she explained there were none available currently she then directed us to a free event the same day that was only walking distance away.
Written 9 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Amy Rogers 29 Thank you for taking the time to leave our office a great review, we are so glad that we were able to support you during your Perth holiday. Kind Regards
Written 11 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dskc2016
Canberra, Australia2 contributions
5.0 of 5 bubbles
Nov 2023 • Solo
Totally worth your time to stop in for some great local information! Big shout out to Trish who assisted me with several day trips in the area and went way over and above to try and get me down to see the Cape Leeuwin lighthouse! Really enjoyed my time in Perth, Fremantle, Margaret River and Rottnest Island!!
Written 4 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear dskc2016 Thank you for taking the time to leave our office and Trish a great review, we are so glad that we were able to support you during your WA holiday. Kind Regards
Written 5 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Deborah N
3 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
Visitor centre staff extremely helpful by email and phone contact in months leading up to our WA Visit and in person on arrival to book tours and accommodation.
Written 16 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear deborahnl8005YX Thank you for taking the time to leave our team a great review, we are so glad that we were able to support you during your WA holiday. Kind Regards
Written 5 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jeff_8mile
Melbourne, Australia283 contributions
5.0 of 5 bubbles
Oct 2023 • Couples
Went in here looking for a walking tour of Pert CBD and surrounding area. Told one was available but started in 30 minutes. staff immediately contacted provider and made all arrangements. Provided very good directions as to meeting point etc. Felt service was exceptional. Would thoroughly recommended when visiting Perth.
Written 22 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jeff_8mile Thank you for taking the time to leave our team a great review. We are so glad you managed to enjoy your walking tour in Perth. Kind Regards
Written 1 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

liz m
1 contribution
5.0 of 5 bubbles
Oct 2023 • Couples
We are two cyclists planning to do the Munda Biddi trail and discovered on the day the train to Bunbury was fully booked and doesn’t take bikes. Staff at the information centre were incredibly helpful finding a bus and booked it for us so we could continue with our itinerary. They were welcoming, solutions focussed and excellent customer service
Written 13 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Traveller Thank you so much for your review, we are so glad that you were able to continue your planned holiday and explore the beautiful Munda Bidi. Kind Regards
Written 18 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nuno O
1 contribution
5.0 of 5 bubbles
Sept 2023 • Family
Excellent service, very friendly and knowledgeable staff that will help us to the best of their ability.
Written 1 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear nunoo489 Thank you for taking the time to leave our team a great review. Kind Regards
Written 3 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Liz W
3 contributions
5.0 of 5 bubbles
Sept 2023 • Solo
The staff were very helpful in assisting me to book a couple of tours and finding my way around the city.
Written 29 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear D9498GYlizw Thank you for taking the time to leave our team a great review. We are so glad that you had an enjoyable time in Perth. Kind Regards
Written 3 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Western Australia Visitor Centre - All You Need to Know BEFORE You Go (2024)

Frequently Asked Questions about Western Australia Visitor Centre