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My family & I did the 1 hour Sunset Tour and we absolutely loved it. We were greeted by Jeremy who provided us with a glass of Bubbly & water for the kids and a little chat about patting the camels (pre-ride) and having a pic taken. The ride itself was so nice along the beach and it was lovely to see that the team at Red Sun Camels really know their camels and are very knowledgeable about each one’s personality. They also made sure we were all doing okay and also took some lovely photos for us. All in all a truly lovely experience. 🌟🌟🌟🌟…
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Date of experience: January 2022
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Could not fault the team at Red Sun Camels. We had 2 young children and the team were amazing with them answering all their questions. Would highly recommend. The camels were incredibly friendly and great with kids.
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Date of experience: December 2021
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Very disappointed with the service of this company especially ‘Alex’ in the office. Organised between night shifts my first holiday to Broom in Years with my 2 kids, booked with all faith the date I wanted to, this apparent was wrong. An honest mistake. Paid $379.50 and wasted. While I’m slogging my guts out doing 12-13 hrs straight with NO break in a hospital that is totally understaffed I made a month date in error. Explained what occurred. Absolutely no negotiation. Alex initially was rude. Then when I asked to speak to his boss I could not. Alex relayed that no you just need to pay again. Initially he made out to be someone in authority, then verbally hid behind an in usable boss. If you want to remain in business you NEED to be sympathetic. Not to the losers I deal with a lot. I pay my way. But I can’t afford to waste. I truely believe you as a company could have moved the date. I’ll never recommend you, and mark my word it will spread.…
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Date of experience: November 2021
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WORST EXPERIENCE, ALEX WAS DISRESPECTFUL, i was charged for pictures but never got them even after repeated requests to send to an alternative email..PLEASE AVOID, There are better options available... its better u book in advance with the other company.
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Date of experience: October 2021
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My fiancé and I went on the sunset tour. It was very easy to find and they happily looked after our bags for us while we were on the camel ride. We were given a glass of champagne on arrival which was lovely. They have a platform for you to get onto the camels from so that the camels don’t have to bend down and makes the whole process easy. We were seated at the front of the camels on a beautiful boy called Bert. No need to wear shoes either which was great. The guides were very informative and answered all our questions. They took lots of photos for us which turned out very well! It was great to go at sunset when the weather was slightly cooler and we got the longer ride. We were returned back just as the sun was setting and in time for dinner up at the Cable Beach restaurant afterwards. Highly recommend - one of our favourite experiences in Broome.…
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Date of experience: October 2021
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