This service is a good way to save money as it is cheaper than a taxi. We booked through Klook to get some cashback. The buses are quite crowded with tight seating. You will end up at Southern Cross station and we then took a tram to our hotel. On the return, the driver said we were heading to Avalon airport when we thought we were on Tullamarine bus. He thought it was hilarious that he made an error, we did not.

Skybus was so easy to organise. I purchased a return ticket at one of their machines, jumped onto a bus, and it went express to the CBD. On the way back, same thing. I'm always worried when I travel not knowing if I'm going to the right place, in the right direction, but everything was so easy. There was also free WiFi and I got to sit at the front of the double decker bus

First time using this and value for money we couldn't really complain about to be fair. $64 for a return ticket for two from the Melbourne airport terminal to Southern Cross station in the city. No problems ordering the ticket at the machine and a full bus when we arrived, but still found room for suitcases and a seat each, just not together. 30 mins ride and no stress. Getting to the apartment we were staying at in Southbank meant a bit of a walk about 20 mins, but no hardship and we could have got a taxi or Uber probably. Looks like some of the city shuttle stops a mate told me were available have been closed (probably post Covid issues I expect). Hopefully they will be back at some stage. Getting back to the airport on a Monday morning saw a big queue (around 8:40am) which made me think we might have to grab a cab. In all honesty the queue moved really quickly and 20 mins and three buses through the station we were onboard and on our way - panic over! Well cheaper than a cab/Uber or similar from what I could see online. No hesitation in recommending and will likely use again if we get the opportunity to do so.

Good regular, airport bus service. Drivers offer assistance with bags. If you pack it-you should be able to hack it!.....although many women still need assistance with their bags.

Great to have this fast and good value service back for MEL - CITY - MEL transfers. As always hardly had to wait anytime for the bus, and ticket purchase now even easier via Kiosk. Even with the Shuttle Transfer to City hotels no longer available I will continue to use SkyBus as its very easy to hop on a tram to hotel as stop right outside the exit from Southern Cross Station. Only negative was advertised free WIFI only worked for 5-10 minutes on each journey and I was unable to reconnect 🤔

For a major city like Melbourne who call themselves the most liveable city its astounding that this is the only city that I can think of that doesnt have a direct train line to their main airport. Bring it on if it ever happens so this ancient Skybus service stops their monopoly especially for the elderly which dont have cards and apps and just want plain customer service and dont have to climb up stairs of a double decker bus to get a seat . And to not have a concession for most who need it and cant afford an Uber to the airport is not comparable to other bus services Australia wide .

My husband and I were down for the weekend and we used the Skybus to travel from the airport to Southern Cross railway station. It was quick and easy and the driver gave us good directions to our train. Would definitely recommend it for a painless trip into the city!

It was my first time using Skybus today from Elsternwick to Melbourne Airport. The service was easy to find, the driver was in high spirits at 7am in the morning - welcoming and friendly, the bus has usb charging ports and is a comfortable ride. To top it off the driver even took my big suitcase off the bus and left it on the path for me beside the bus at the final destination at Melbourne Airport: Highly recommend:

The bus was clean, the staff were friendly and the trip didn't take as long as expected. Buying tickets is an easy process and it's way cheaper than an Uber! We travelled with only backpacks so sat upstairs with no problems. Our return trip was just as easy.

Very convenient and easy to use if you want to link into the Melbourne public transport. Runs at very regular intervals. Immediately upon exiting at Southern Cross is a location for getting/topping jump a MYKI card. Book Skybus return online for a small discount on regular purchase price.