Melbourne Visitor Centre
Melbourne Visitor Centre
4.5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
About
The Melbourne Visitor Centre (MVC) at Federation Square is now permanently closed. Visitors can find helpful, local advice at Visitor Hubs across the city including at the newly opened Melbourne Visitor Hub at Town Hall. Located just 5 minutes walk from Federation Square, the Hub is open 9am to 6pm daily at the corner of Swanston and Little Collins Streets, Melbourne. Melbourne Visitor Hub at Town Hall is close to the retail, dining and laneways for which Melbourne is revered. City Ambassadors can help plan your time in Melbourne and share the secrets only a local would know. The Hub offers: - local knowledge and personal insights about Melbourne - guides, brochures and maps - installations inspiring exploration of the city - public transport information - free wi-fi and connectivity to tourist websites.
Duration: < 1 hour
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4.5
1,309 reviews
Excellent
811
Very good
385
Average
84
Poor
18
Terrible
11

Betty G
2 contributions
Sep. 2023 • Solo
Our guide, Rita, was brilliant! Very helpful, informative and patient, and took us to many off the beaten track places. Highly recommended.
Written 27 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

larochelle
6 contributions
Aug. 2023
I cannot believe how the make it for visitor, newbie like me to love Melbourne and help me to discover the city
Written 7 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

pauline t
22 contributions
Oct. 2022
Friendly helpful staff every day, noticeable in their red uniforms. Opening hours were good, & lots of information available.
Written 6 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeffry b
Essendon, Australia13,850 contributions
Sep. 2022
Although the Melbourne Visitor Centre in Federation Square is permanently closed, there are many locations around the city where visitors can gain information, including the Melbourne Visitor Centre at the Town Hall in Swanston Street. Prominent corners in the city often have volunteers who can provide information. Melbourne is based on the Hoddle Grid, it's relatively easy to find your way around once you have a map.
Written 18 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

FoodKillerAsia
3 contributions
May 2022
Great for picking up maps and info - nice staff and very helpful - especially as a newbie in town, much appreciated.
Written 28 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Colin B
Perth, Australia14 contributions
Jun. 2022
The tourist information is in the town hall while they are doing work at Federation Square but the service is still fantastic. The staff picked up on anything we said and supplied info on all our thoughts. Thanks Team.
Written 28 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MyNo1Place
Melbourne, Australia38 contributions
Apr. 2022
When I go into Melbourne city I usually call into the Visitors center in the Town Hall building to get the latest information on what's on, what's showing and interesting walks and tours to take and any other questions I have about Melbourne - and they always help me - and I live here and always find out something new about this marvellous city of Melbourne.
Written 22 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Highlands Critique
Robina, Australia99 contributions
Mar. 2022
great volunteers with excellent knowledge
Nothing a bother , thank you for the tips and directions , i was going completely the wrong way
Written 29 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

platypus150
Melbourne, Australia27,533 contributions
Jan. 2022
I have long visited the city tourist information centres and found the staff helpful and informative. I usually collect brochures for regional centres and maps where they exist. Sadly brochures rarely have town street maps anymore. You have to find the Info centre at the town, which is not often well located for visitors coming by train.
Written 6 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeffry b
Essendon, Australia13,850 contributions
Sep. 2021
The Melbourne Visitor Centre can tell you everything you need to know about Melbourne. They have maps and brochures, and can tell you how to get around. Melbourne is a relatively simple place to negotiate if you know where you are going. The trams are useful, and you can travel for free in the city centre. The Melbourne Visitor Centre is adjacent to the Town Hall, at the corner of Collins Street and Swanston Street.
Written 30 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Melbourne Visitor Centre: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Melbourne Visitor Centre