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Melbourne Boutique Tours

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Melbourne, Australia
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About Melbourne Boutique Tours
Melbourne Boutique Tours offers guided small group experiences to some of Australia's most famous attractions. See the iconic Great Ocean Road. Enjoy inspired local produce, taste wine or explore stunning coastlines on the Mornington Peninsula. See the world famous Penguin Parade on Phillip Island. Come see our inspiration. We offer tours daily if you would like more information please call Mon - Sun 8am - 8pm. Email us. Generally respond within 24hrs
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Tours and Tickets by Melbourne Boutique Tours
Overview
Soak your cares away with a day of rest and relaxation at the Peninsula Hot Springs. With included transport from Melbourne, this tour makes it easy to fit in a trip to this favorite spa destination on the Mornington Peninsula, featuring 20 different bathing experiences like geothermal pools, hydrotherapy, sauna, and a Turkish hamam. For an extra bliss fix, book an optional treatment at the serene Spa Dreaming Center.
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ScarlettOtto wrote a review Jan 2020
596 contributions83 helpful votes
We didn't like the city. Sydney is 1000% better and nicer than Melbourne. The weather here is colder and the beaches are uglier
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Date of experience: October 2019
1 Helpful vote
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JSK Marketing wrote a review Dec 2019
Jacksonville Beach, Florida12 contributions26 helpful votes
This tour is worth every penny and more. The guide is very knowledgeable and really takes care of every detail. We’ve never been on a better tour than this one! If you’re in Melbourne you must take this tour.
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2 Helpful votes
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Barry W wrote a review Jul 2019
1 contribution
Having limited time in Melbourne, this tour was perfect, as was the tour guide, Paul. Everything went off like clockwork and the ride was enjoyable with Paul's mix of humor and knowledge. He was well-prepared and supplied us with umbrellas when we ran into rain, but the weather didn't dampen this very enjoyable trip.
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Date of experience: July 2019
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wys wrote a review Jul 2019
1 contribution1 helpful vote
We waited at the pickup point which is HOLIDAY INN at FLINDERS since 7.15am. But, the driver didn't turn up at 7.30am. So, we called the MELBOURNE BOUTIQUE TOUR to find out what's going on. And we were told by the tour operator (Christy? Christie? Kristy? Kristie?) that there was a delay because the driver was held up at the previous pick up location and he will be there soon and she further re-confirmed with us our pick up location is the same as what they emailed us. While waiting, we saw many tour buses to GREAT OCEAN ROAD and we went up to check with them. Unfortunately none of the tour buses we were waiting for. T_T... By 8 am, the driver still not yet shown up and we called the MELBOURNE BOUTIQUE TOUR again and was put on hold for 7-8 minutes because the tour operator was trying to contact the driver. GUESS WHAT! WE WERE THEN TOLD by the tour operator THAT THE DRIVER HAS GONE ON HIS WAY AND LEFT THE CBD AREA! THAT's where the DISAPPOINTMENT started to set in. We were being abandoned after standing in such cold weather for 45 minutes!!!!!! We further lodged this encounter with Viator (since we booked the tour via them) and the reason that MELBOURNE BOUTIQUE TOUR gave to Viator was Operational reason that we could not be put on the tour. WHAT DOES THIS SUPPOSED TO MEAN? Can anyone please enlighten us, please? We took initiative to contact the TOUR OPERATOR TWICE, and they didn't even attempt to contact us to check on the issue after the first call. If we did not ring them at 8 am to find out what's going on again. We would have still waiting in the cold......... We thought it would be a great experience based on past reviews for this tour. But, it has completely ruined our day!
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Date of experience: July 2019
2 Helpful votes
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Cindy Lim wrote a review Jul 2019
Singapore, Singapore2 contributions
My friend and I booked this tour through Viator, and was informed to be at the pickup location, Holiday Inn Melbourne on Flinders, at 730am. We were there since 7.15am and called the tour operator when we did not see any tour bus arriving to pick us up at 730am. The tour operator said that the driver was held up at the previous pick-up location and was on his way, and asked that we wait for another few minutes. When we did not see the driver appear at 8am, we called the tour operator again and was informed that the driver had gone on his way and left the CBD area. The tour operator could not provide us with a reason why we were left hanging out in the cold and gave us the option to join another tour the next day (tour with a bigger group with the difference in price refunded) or get a full refund. We subsequently contacted Viator to inform them of the issue and to ensure that we obtain the full refund. We checked with Viator and was informed that the tour operator provided the reason that it was due to operational reasons that we could not be put on the tour. It was disappointing how the tour operator handled this issue. If we had not called to check, we would still be waiting out in the cold. There was no attempt to contact us when issues arose. Whatever operational reasons there were, I think we deserve to know the real reason for the screw-up. We saw very good reviews about this tour and were looking forward to the tour. Unfortunately, the incident put a damper on this holiday.
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