Immigration Museum
Immigration Museum
4.5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
Since 1998, Immigration Museum has been exploring and celebrating Victoria’s rich, multicultural heritage, with a proud record of sharing the stories and history that reflect our diverse community. As our state grows and changes, we are committed to evolving with it, to ensure the Museum remains relevant, connected and inclusive to all those who visit. Broaden your mind and celebrate the universal human spirit as you engage with themes of identity, connectedness, migration and community. Examine your place in our diverse culture by exploring Melbourne’s social history in all its truth and complexity, and learn about the communities we live in from multiple perspectives. Discover the ways we are all connected through a program of immersive exhibitions, dynamic collections, special events, educational programs and digital content. Located in the Old Customs House in the heart of the city - an easy walk from Flinders St Station or Southern Cross (or catch the free City Circle Tram).
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The area
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Neighbourhood: Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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See what travellers are saying
- MikeFoBrighton, United Kingdom1,077 contributionsExcellent informativeExcellent presentation of Australia and it's immigration history from which I learned a lot. Also has lots of personal stories and perspectives which really bring it alive. Covers the dreadful impact immigration has had and continues to have on the indigenous peoples.Visited October 2023Travelled as a coupleWritten 28 October 2023
- Jeffry bEssendon, Australia13,536 contributionsWe're all from somewhere elseIn Melbourne, everyone comes from somewhere else. Finding out about your origins is fascinating. The Immigration Museum was once the Customs House, and later the Commonwealth Parliament Office. Finding out about this Australian institution is fascinating..Visited October 2023Travelled with familyWritten 22 November 2023
- BelC0001Sydney, Australia937 contributionsReally interesting museum regarding immigration into Australia, past and presentHoused in the old Customs House on the banks of the Yarra River (well, separated from the river by Flinders Street train tracks and tram tracks and a road), this counts as a hidden gem as I'd never visited it before. The size of the building impresses upon the visitor how important immigration was to Australia, the rooms are full of very interesting historic artefacts and audio-visual records of immigrants past and present. The White Australia Policy (1901 to 1972 ) is carefully explained, as it did have an impact on immigration at the time.Visited December 2023Travelled as a coupleWritten 2 January 2024
- Delta Golf27 contributionsLovely conceptA museum about immigration is such a lovely concept. So fitting to Australia, a country of immigrants. The displays really take you through the journey of immigration to Australia, starting with the first peoples of the land, early British settlers, through to the more diverse inflow of people that Australia has seen. The displays provide lots of in depth information about the history and dynamics of and of different aspects of immigration to Australia. It's a great place to learn about the country and I really enjoyed visiting.Visited September 2023Travelled soloWritten 28 January 2024
- Murty CColumbia, Maryland143 contributionsA Rewarding Glimpse into Social HistoryThis is a lovely museum with nice displays and collections. I especially loved the Passports Room, where the walls are all covered with passports from the different originating countries of Australian immigrants. A nice trip down social history if you have an hour or two. It would have been nice if they could have displays of Polynesian immigrants but, alas, there are no written records. They do have recorded spoken tales and displays by aboriginal people.Visited January 2024Travelled soloWritten 14 February 2024
- Galiya2013Dunedin, New Zealand153 contributionsGreat educational experienceThis was the second time I visited the museum - first time was about 10 years ago. I suggested to my family the visit. We all enjoyed interactive displays specifically with regards to changes of immigration policy in Australia and support to diversity and inclusion. The staff of the museum is very knowledgeable and friendly. Absolutely recommend visitingVisited February 2024Travelled with familyWritten 1 March 2024
- Camelia P28 contributionsGood experience, and the Joy expo great for kidsGood experience, however the main attraction was removed 5 or 6 years ago and the room turned into a conference hall. That was the mini ship replica. The JOY expo was on, very uplifting, and the giant bunny rabbit definitely a winner with the kids.Visited April 2024Travelled with familyWritten 17 April 2024
- Rohan TConder, Australia7 contributionsVery good but a bit too politically correct.Very good on the whole, but the experience diminished by noisy visitors (especially school groups). Also, some of the display items were a bit too politically correct for me by being dismissive of anti immigration views as being simply being based on pure racism, prejudice and bigotry, when other potentially valid objections to immigration (eg, sustainability, cost of living, etc) were not given enough attention. For a museum that “preached” diversity (especially of thought), I did not feel that always “practiced” it.Visited August 2024Travelled as a coupleWritten 27 August 2024
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4.5
1,560 reviews
Excellent
812
Very good
570
Average
135
Poor
31
Terrible
12
Michael
Woking, UK255 contributions
Jan 2020 • Couples
As students [domestic or foreign] we got into the museum for free. The fact we got in for free is why I allocate it 3 stars, if we had paid the $15AUD adult ticket price then I feel I would've been disappointed.
This isn't to say the museum is bad, it just wasn't our type of thing and I believe it is aimed more at people who want a leisurely stroll and to take in lots of information and knowledge with not much in the way of 'interactivity'. It wasn't busy when we visited and the exhibits were interesting, and overall the area was well maintained. We didn't spend more than two hours here, but for someone interested highly in the topic then I could imagine that one could spend three or more hours here.
This isn't to say the museum is bad, it just wasn't our type of thing and I believe it is aimed more at people who want a leisurely stroll and to take in lots of information and knowledge with not much in the way of 'interactivity'. It wasn't busy when we visited and the exhibits were interesting, and overall the area was well maintained. We didn't spend more than two hours here, but for someone interested highly in the topic then I could imagine that one could spend three or more hours here.
Written 14 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nic
Fraser, CO26 contributions
Feb 2020
Having visited all the free museums and galleries in Melbourne over the days prior, we were disappointed to have to stump up 15 bucks for this place. Only took us an hour and we were out. I would have rated it 4 stars if it was priced 10 bucks or lower.
Written 15 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rascall33
Melbourne, Australia52 contributions
Mar 2020
This former customs house hold artifacts from a bygone time when immigration into Australia was at its peak. With archives of those who settled on its shores - we found relatives who arrived here over 60years ago. The museum promotes equality and provides education programmers too.
Written 16 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffry b
Essendon, Australia13,536 contributions
July 2020
In 1914, when the ANZAC spirit was being forged at Gallipoli, Australia's population had not even reached 5 million. Now Australia's population is 25 million. The people who made up the difference came frrom somewhere else. This museum opened in 1998. It is housed in the old Customs Building in Flincers Street. . Its main display area is the Long Room. This space is constructed according to a Renaissance Revival design. . The Museum has audio-visul and static displays., as well as visiting exhibitions. It's well worth spending an hour or two here.
Written 27 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chuckymustdie
Australia643 contributions
Apr 2021
Having been to some great museums similar to this overseas, I really wanted to like this museum and I tried but I just can’t. Firstly, it was so badly sign posted that in between rooms, we constantly wondered which way we should be going and there was no map or guide option offered upon entry. The museum has vast areas of unused space and empty rooms that could be utilised for displays or diorama’s or anything like that, but sadly is wasted.
The main room which gives you a rundown of each decade from settlement to the present day was very scant on information, just bullet points really. At no time do they go into any details as to why certain policies and laws were in place, just fact statements. There’s no audio, just a lot of sign reading. You could get all the information given from a few minutes with google.
Some of the other rooms just left us wondering what the hell those displays had to do with immigration at all such as the tram ride simulation which I thought was totally irrelevant but hilarious.
We get back to the ground floor and we’re asking the guy at the front if we had missed something because we’re sure we have. He points us down the corridor to a resource library. My husband was interested in learning more about his family’s immigration. The library does have a lot of books, some comfy chairs and some computers spread around but the computers were all off and there is absolutely no one around to assist you in any way.
There was a group of primary school children in the museum when we were there and I remarked to my husband that they were the quietest, most well behaved group of kids I had even seen inside a museum. I realise now that they were just so bored, they’d all gone off to the happy place inside their heads. Don’t waste your money on this museum.
The main room which gives you a rundown of each decade from settlement to the present day was very scant on information, just bullet points really. At no time do they go into any details as to why certain policies and laws were in place, just fact statements. There’s no audio, just a lot of sign reading. You could get all the information given from a few minutes with google.
Some of the other rooms just left us wondering what the hell those displays had to do with immigration at all such as the tram ride simulation which I thought was totally irrelevant but hilarious.
We get back to the ground floor and we’re asking the guy at the front if we had missed something because we’re sure we have. He points us down the corridor to a resource library. My husband was interested in learning more about his family’s immigration. The library does have a lot of books, some comfy chairs and some computers spread around but the computers were all off and there is absolutely no one around to assist you in any way.
There was a group of primary school children in the museum when we were there and I remarked to my husband that they were the quietest, most well behaved group of kids I had even seen inside a museum. I realise now that they were just so bored, they’d all gone off to the happy place inside their heads. Don’t waste your money on this museum.
Written 24 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SylviaTourstein
1,316 contributions
Jan 2020 • Family
Immigration Museum Melbourne
⭐️⭐️⭐️⭐️
$15 for Adults, Free for Kids & Concession (Aussie senior card). Smaller museum, 2 floors in a beautiful marble building outline of interesting history for the last 150 years. This is the third and permanent building on this land as it was the former immigration office. Learn about discrimination laws coming to help those who’d already been here and couldn’t become citizens. Sit and watch the short movie about why people came here. Really thought provoking.
⭐️⭐️⭐️⭐️
$15 for Adults, Free for Kids & Concession (Aussie senior card). Smaller museum, 2 floors in a beautiful marble building outline of interesting history for the last 150 years. This is the third and permanent building on this land as it was the former immigration office. Learn about discrimination laws coming to help those who’d already been here and couldn’t become citizens. Sit and watch the short movie about why people came here. Really thought provoking.
Written 20 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erica G
Arlington Heights, IL141 contributions
Sept 2019
As someone who would consider immigrating to Australia one day, I found this museum very interesting. It takes a look at Australia's immigration system throughout the decades, and there are also rooms about what makes up your identity AND what makes up Australia's identity. It was superb, and when I left, I really felt like I had learned a lot about the immigrants who chose to make Australia their home.
I highly recommend this museum!
I highly recommend this museum!
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica H
Miranda, Australia17 contributions
Jan 2020
We are a mixed race family and it was good to see honest accounts from all walks of life. It was great for our children to know how people came to Australia and what they faced, to where we are today in acceptance and blending of all our cultures and traditions. We were surprised that we spent 3 hours there easily.
The attendants in the library were amazingly helpful on how to research our family histories, and it was great to know and have the opportunity to do so
The attendants in the library were amazingly helpful on how to research our family histories, and it was great to know and have the opportunity to do so
Written 11 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard T
Burnley, UK1,230 contributions
Mar 2020
A good mix of audio visual and static displays tell the fascinating history of Australia’s long history of immigration. Not a large museum, and not too busy on a Sunday morning in mid March. The old customs house is also a great setting. A bit over an hour is necessary to do the museum justice! Would definitely recommend and we found it absolutely fascinating albeit a little repetitive towards the end.
Written 15 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swisshen
Perth, Australia2,354 contributions
Dec 2020
Housed in the beautiful Customs House, make sure you look at the impressive Long Room on your visit.
The Museum offers a fascinating insight to many aspects relating to the subject of immigration. Individual stories of people who travelled to Victoria. To the changing face of peoples perceived ideas of immigrants. You can also play the entry game with immigration questions and check out if you would pass or not.
Make sure you book your tickets before hand as visitor numbers are limited.
The Museum offers a fascinating insight to many aspects relating to the subject of immigration. Individual stories of people who travelled to Victoria. To the changing face of peoples perceived ideas of immigrants. You can also play the entry game with immigration questions and check out if you would pass or not.
Make sure you book your tickets before hand as visitor numbers are limited.
Written 16 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Re senior citizen, do you need special identification/card for it?
Written 11 August 2019
Good question! We were asked if we qualified for a senior concession, but I don't remember showing proof.
Perhaps a youthful-looking pensioner would need to.
Written 12 August 2019
Hello K Gane, it looks like your question has been answered, except to say that children are also free to enter. and as previously stated Concession Card holders are also free. It is open almost every day of the year from 10am to 5pm. It is a very moving experience, especially for those who have chosen to make Australia their home and even for those who were born here. Enjoy
Written 4 January 2017
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