Hello North Star,
Thank you for taking the time to review your Yarra Valley flight with us, and I am so glad you found Tracy in the office wonderful and myself as a city pilot great with communications, and that you had a spectacular experience. I think if i remember the day correctly you may have transferred to the Valley at last minute and that Domonic may have flown you ? but i'm not sure of your actual name so cannot check.
The Yarra Valley offers a bit more shelter from the wind than the city on some days, therefore on days it is a bit breezy in the City close to the bay often the Yarra Valley still goes ahead. Both flights are unique experiences, in the City you can expect to see Victorian Buildings, City Towering Sky Scrappers, Iconic Stadiums and Parks and Port Phillip Bay and a sunrise behind the Dandenong Mountains. In the Valley you can expect to see romantic misty hollows, creeks, vineyards, golf courses and some of Australia's amazing wildlife, no two flights are ever identical.
I'm sorry if you found so of the Yarra Valley crew a bit rude, and i wonder if they were ours or from another operator, however if it was our staff this is highly unusual and i can only apologise. All our staff are normally very polite, yet clear and precise with their safety briefings. Should you wish us to investigate further just give us call on 9429 0277 and speak to Ryan or myself Andrew and we can look into it for you.
We hope we have the pleasure of your company again one day.
Buoyant Regards
Andrew, Tracy and all the team at
Picture This Ballooning