LOST In Melbourne

LOST In Melbourne: Hours, Address, LOST In Melbourne Reviews: 4.5/5

LOST In Melbourne
4.5
1:00 PM - 11:30 PM
Monday
1:00 PM - 10:00 PM
Tuesday
1:00 PM - 10:00 PM
Wednesday
1:00 PM - 10:00 PM
Thursday
1:00 PM - 10:00 PM
Friday
1:00 PM - 11:30 PM
Saturday
10:00 AM - 11:30 PM
Sunday
10:00 AM - 10:00 PM
About
LOST in Melbourne delivers a truly immersive experience from the moment you step in. With engaging storytelling, real authentic surroundings, and jaw-dropping special effects, you’ll forget you are in a game. The path to escape has never been so terrifying! All sorts of horror and shocking elements have been added to make for the most exciting and thrilling escape room you've ever experienced.
Suggested duration
1-2 hours
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Tours and Tickets

The area
Address
Neighbourhood: Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Popular mentions

4.5
99 reviews
Excellent
75
Very good
13
Average
1
Poor
4
Terrible
6

Angie L
2 contributions
BAD
Feb. 2021 • Friends
We went a group of 5 to this escape room in melbourne. We did the Annabelle room. Beside the technical issue in the room. One of the staff was so rude with us from the start. We could have wisley spend our money somewhere else.
So No need for rolling eyes, and speaking unprofessionally with the costumers.

Secondly, the technical issues were:
- the light went off and we wasted 5 min trying to fix the situation
- one of the locks didnt open with us even though we put the right code. Wasted another 5 minutes.

Finally, a the end one of the staff asked us if there was any difficulties in the game. we genuily answered that it was nice experience and that we think that there was one of the tasks that was almost impossible to be done. The staff looked at us in a offensive way and answered us with an angry voice:" but we helped you!! Didnt we!!". Also with a stupid mean smile on one of staff face, they asked my friend if we took something from escape room😑 Seriously!!

So Dear Staff,

No one wants to come to an entertainment place in order to have a fight or to feel uncomfortable or weird. Try to act nicer, cause us as costumers, we are looking for just pure simple fun in your place. Your job is to make sure that the customer was respectfully guided.
I would be happy to send you manual for how to deal with people in general and costumers in particular.

Best regards,
Written 13 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Angie, We are so sorry to hear that you have had a negative experience with us, could you please contact us via email so we can get more info and try to rectify this experience? contact@lostinmelbourne.com
Written 23 March 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

katejackson90
Atherton, Australia3 contributions
LOST our booking!!
Dec. 2020 • Friends
My friend booked for four people online the night before she didn’t receive a confirmation email so she rang and was told not to worry and that it was all booked in.
We arrived to be told there was no booking for us, and that they were booked out! They could however still find us on file by mobile number and could see that our booking had been “cancelled”. This was extremely disappointing when it’s a three hour round trip for us to get into Melbourne and pay for parking! They offered us 30% off our next visit which I think is an absolute joke after such a stuff up and inconvenience! Especially when we rang to confirm.
We managed to get another booking at Ukiyo, the staff were lovely there and although a slightly different concept to what I have previously played it was a great experience.
In summary, that’s a big fat NO thanks to (get) lost.
Written 5 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello, I am very sorry for the inconvenience that this night has caused! I do believe there was a miscommunication during the conversation with the staff member. I did message the name that was under the booking and offer a 50% discount for this issue should you wish to book another time with us, hoping you received my text message! I do once again sincerely apologize for the inconvenience and hope we get the chance to provide a better experience at another time as I can assure you we have very high customer service standards here at Lost in Melbourne.
Written 18 January 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Molly.rist123
2 contributions
Lost in Melbourne review
Oct. 2019 • Family
On my birthday I got told I had a surprise. I got to lost in Melbourne and I had the best birthday I have ever had!!. I did the annabelle escape room and I am so impressed in how kind the staff were and how much attention to detail the rooms had. I Definitely recommend doing these thrilling escape rooms.:)
Written 25 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are so glad that we could make your birthday a good one! thanks for coming down and we appreciate the review. :)
Written 18 January 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Andy C
Gold Coast, Australia69 contributions
Genuinely scary, great escape from Annabelle room
Feb. 2020 • Couples
Loved this room, one of the few horror themed rooms that is genuinely scary. The room is well designed with good puzzles, one of the better ones I've done (45+ rooms)
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for the review Andy! We are thrilled to hear that you enjoyed your experience and got a good scare too!
Written 18 January 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

jacobbroomfield
Melbourne, Australia1 contribution
Great experince
Jan. 2020
I loved doing all three rooms they were all so much fun to do with friends.
My personal favourite was the Annabelle room
Written 11 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks for leaving a review! We're so glad you enjoyed your experience with us! Great job for completing all our rooms!
Written 22 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

jekkaadams95
Melbourne, Australia1 contribution
Loved it!!!!
Feb. 2020
Did the Annabelle escape room on Sunday.So much fun! Would 100% recommend!
A great activity for a group!
Written 4 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi jekkaadams95, we're thrilled you had a fantastic time, and thanks for the review!
Written 4 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lpesce2020
1 contribution
Great fun!!!
Jan. 2020
Great idea and so much fun. And scary!! You know it’s not real but.... everyone screams!!
Try thinking outside the box when solving the riddles but if you get stuck you’re given a phone so you can call for help!
Written 4 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi lpesce2020, thanks for the fantastic review! Glad we could give you a few scares, and congrats on making your way through!
Written 4 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ali
25 contributions
Lots of fun!
Feb. 2020
Went to Lost for my hens and it was heaps of fun. We did the Annabelle room which had some scary moments which added to the excitement. Very interactive and great for a group activity!!
Written 3 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Alison, thanks so much for your kind words! Glad we could give you a great activity for your hens, and congratulations!
Written 4 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Niss4D
Perth, Australia1 contribution
Genuinely Creepy
Jan. 2020
LOST In Melbourne specialises in Horror escape rooms and they do a fantastic job in delivering the fear. I've done quite a few escape rooms and this is the first one where I was unsure if I could get from one room to another due to being afraid. Which, going into a horror themed escape room, is awesome!

We escaped the Before Midnight room and I really wish we'd gotten to try the Annabelle room too. In saying that the group of guys that came out from there seemed shaken so I don't know how well I'd go, haha.

The only downside was that quite a few props had been obviously broken and not repaired. Though this is a reflection more on lack of respect from players rather than anything to do with the staff.
Written 31 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Niss4D, thanks for the awesome review! It always awesome to hear when someone enjoys all the scares. I hope we see you again for Annabelle! It's definitely scarier, but I'm sure you can cope!
Written 4 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

KatelynCooper
Melbourne, Australia1 contribution
Good Escape Room But:
Jan. 2020 • Family
Don't get me wrong, I love zombies and horror and since it was my birthday I was extra excited for the experience. I wasn't aware how cramped the place wouldve been with more people (that I didn't invite but my family did so that was a huge bummer for the experience) I wish the website wouldve stated how small the rooms were because it was really hard to get around the place and look at different puzzles, and the puzzle to open the door was very confusing, it was backwards and looking back I can see how but it just cost us alot of time, I was maybe a little incompetent but it was out of the blue and we had to be told how to do it. The escape room was great, I just wish I was able to enjoy it more without so many there, it was exhausting, not really in the good way.
Written 29 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Katelyn, thanks for taking the time to leave a review! We're glad you thought the room was great, and sorry there were a few too many in your escape. We do limit the number of participants, unless specifically requested to expand beyond the threshold on the understanding it'll be a little tight. We hope to see you again another time, perhaps with just a couple of friends, for another escape!
Written 29 January 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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