We had actually contemplated cancelling our tour to Australia due to the current bush fire situation. We have visited Australia twice before, and we do plan to visit again in the future, so it would not have been a massive blow had we missed out on a trip this time round. But we decided last minute to keep to our original plans, although with a little apprehension.
James, our tour guide, sent us a pre-tour emai & textl to calm our nerves. He also didn’t hide away from the risk of fires from us and openly explained the situation (little did he know we already knew most of what he told us, due to being fixated to the tv days prior to the tour, watching the situation unfold). Even the fact that he had cancelled a trip the week before, due to risk I guess showed that safety was a primary factor of concern on the tour. During the tour he also checked the routes we were travelling along, to ensure the ways was 100% safe, through the use of a nifty government phone App which he showed us in detail. Having someone who is a local and well prepared in such unforseen events, was just so re-assuring. It helped us put the fire situation to the back of our mind, knowing that he was constantly monitoring the situation, allowing us to concentrate on the actual tour itself.
I don’t need to write much about the tour, as from reading previous reviews, everything I wanted to mention has already been covered.
But yeah, if you are a little apprehensive about doing a tour during this particular period, Then choosing a company like this may just calm your nerves a little.
Thank you for keeping us safe (not that we were really ever at risk in the first place!) and for giving us such a memorable day out.
Jo & Don
6th January 2020