I have done 2 tours with Go West this week; Great Ocean Road on Tues 26th April 2022 and Phillip Island on Weds 27th April 2022. Both were AMAZING.
Great Ocean Road:
Our tour guides were Graeme and Tim. It was Tim's first tour as driver (I think) and even though he was new to the job, he was brilliant. As was Graeme. They were very fun, friendly and knowledgeable about the route/history of related places etc. We felt very well looked after in their hands. The tour itself was brilliant. We saw some truly incredible sights & scenery and had plenty of time at each stop to enjoy everything.
Phillip Island:
Our tour guide was Sherif, who was absolutely outstanding. His knowledge about the area, animals and history was excellent. It was clear he'd done lots of research. He was a lot of fun, very chatty and enthusiastic, lovely to be around. He also kept us all safe and informed and kept to the schedule really well. The tour, again, was amazing. Every stop off was great, highlights for me being the penguin parade (the last stop)- an experience I would recommend to anyone, it was truly magical, and also the moonlit sanctuary, where we saw lots of Aussie animals and got to feed kangaroos and wallabies.
I highly recommend Go West. Their customer service was top notch, cannot fault them at all. Pick ups and drop offs were all prompt and the buses were clean and safe. I would also say that for the experiences you get to have, the tours are very reasonably priced. Can't recommend enough to be honest, if you're even just considering a tour with these guys: DO IT.