Tasmanian Travel & Information Centre

Tasmanian Travel & Information Centre

Tasmanian Travel & Information Centre
4.5
9:00 AM - 3:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 3:00 PM
About
Our team of local Tasmanians can help you plan, book and discover more about Tasmania. Phone or email us for free itinerary planning and hotel bookings, or pop in and let us share some of Tasmania's best kept secrets with you.
Duration: < 1 hour
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  • ybreh
    New South Wales, Australia165 contributions
    HOBART TRAVEL AND INFORMATION CENTRE
    I went to the Centre and met a gentleman who was the manager when he was walking around helping customers. ADI, has developed and excellent crew, who have a broad knowledge of Tasmania, he advanced various options to us as to what, where and how to do in Hobart, which we were using as a base. We went back to our unit and discussed what we wanted to do, based on the information that we had been given. The following day we went back to the Centre to seek some clarification on a couple of matters and again ran across ADI, who was again working on the floor. After further discussion, we left it all to him and his team they booked the car hire, trips, cruise etc, we just paid for same. I appreciated the efforts of the staff at the time as they were very busy, there was a Cruise ship in for some of the days we were there, combined with the Wooden boat festival. I could not fault the Management and Staff of the Travel Centre. EXCELLENT JOB.
    Hi ybreh, Many thanks for taking the time to share your experience at the Tasmanian Travel and Information Centre. It was a pleasure serving you on this occasion. We are always looking to share the best of Tassie with visitors to the centre based on their preferences. We are quite blesssed to have a little bit of everything here in Tasmania from fresh produce like oysters and cheese to beautiful Pinot Noirs, from chef hatted restaurants to national parks and historic sites. Yes, we do have wild weather from time to time but that can be expected when being located in the Roaring 40s :) I am glad you had a great trip and again we are very appreciative of your kind words. Wishing you a restful Sunday! Warm regards, Adi Munshi Manager
    Written 25 February 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2023
    Written 23 February 2023
  • FredandThelma
    Cheltenham, United Kingdom10 contributions
    Brilliant visitor advice and support
    I have been in many of these type of centres around the world and without any doubt this is the best. The staff are just brilliant and in particular handled little nuances - like can I be dropped off on the return trip from a tour outside the airport to catch my return flight. In particular I would like to call out Sara who remembered my previous visit so we didn’t need to start again. Thanks also to Adi who asked me if I was ok whilst I was writing this review.
    Hi FredandThelma, Many thanks for your kind words. It's a pretty simple formula: Tassie love + Travel Love + Tassie Knowledge = Happy Team Member = Happy FredandThelma The team here certainly are passionate about what they do and that's what translates into a great experience for visitors. We may not always get it right but we always look to improve. I am glad Sara was able to ensure you had a wonderful experience. We look forward to welcoming you back and curate a wonderful itinerary for your next trip :) Wishing you a wonderful weekend. Warm regards, Adi Munshi Manager
    Written 9 March 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Travelled solo
    Written 7 March 2023
  • Rotiman1
    Sydney, Australia1,622 contributions
    Excellent information centre in the ideal location
    Well located near the wharves and full of information. Found the staff very knowledgable, helpful and friendly. The suggestions they made enhanced our 5 night stay in Hobart. Would highly recommend those visiting for the first time to make it their first stop.
    Hi Rotiman1, Many thanks for your wonderful review! The team love what the do and I am glad we were able to enhance your time in Hobart. This is exactly what we are here for and strive to do! We too believe it's a 'must do' when visiting Tassie and especially Hobart to come by and get some insider scoop :) Wishing you a wonderful weekend! Warm regards, Adi Munshi Manager
    Written 9 March 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Travelled as a couple
    Written 8 March 2023
  • Lynnelle S
    21 contributions
    A must do !
    All of the staff and volunteers were friendly and approachable and gave us great service . We booked theMt Wellington Bus , the Richmond day trip and the Hop on Hop off bus also. Would recommend them to everyone .
    Hi lynnelles2017, Many thanks for your review. We are very pleased we were able to assist you. Our team of travel advisors and volunteers not only put in the hard yards, but love where we live and what we do and we are glad you were able to experience the service levels we strive for. Thanks again for your kind recommendation and we hope to be able to assist you in the near future. Warm regards, Adi Munshi Manager
    Written 16 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with friends
    Written 9 November 2023
  • Diana F
    Auckland Central, New Zealand13 contributions
    Extremely helpful !
    My family and I are extremely grateful for all the advice, suggestions and helpful information we got from Brad at the Tasmanian Travel and Information Centre. Brad responded quickly to my email enquiring about day trips and tourist attractions in Hobart, Tasmania (as we were coming from New Zealand). I was overwhelmed and very grateful for the extent of information Brad gave me, including links to the various recommended places and tours. This made planning extremely easy. He even wrote up a possible itinerary for all the days, which we did use and add to slightly as well. All Brad's recommendations were superb, with the best day trips and activities - Even restaurant (and accommodation) recommendations. Wonderful! On visiting the office, when in Hobart, I saw the Travel Centre also has a huge range of maps, brochures and also souvenirs and local specialities to buy, which is great. I strongly recommend anyone contact the Tasmanian Travel and Information Centre if travelling to Hobart. I'm so glad I did - We had a memorable trip and packed in so many wonderful visits and fun times in one week. Thank you so much once again Brad! Diana, Auckland, New Zealand
    Hi Diana, Thank you for your wonderful review. Brad is one of our superstar Travel Advisors and I am glad he was able to help with all your Tassie travel plans. We are lucky to have such amazing and passionate team members who like to share their Tassie knowledge with travellers. We are very happy you came by and visited our centre in Hobart. We are constantly looking to source more local products, produce and more so visitors can take back a little bit of Tasmania as memories :) Wishing you a fantastic day ahead! Warm regards, Adi Munshi Manager
    Written 29 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled with family
    Written 29 November 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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4.5
38 reviews
Excellent
24
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10
Average
1
Poor
2
Terrible
1

Diana F
Auckland Central, New Zealand13 contributions
Nov 2023 • Family
My family and I are extremely grateful for all the advice, suggestions and helpful information we got from Brad at the Tasmanian Travel and Information Centre. Brad responded quickly to my email enquiring about day trips and tourist attractions in Hobart, Tasmania (as we were coming from New Zealand).

I was overwhelmed and very grateful for the extent of information Brad gave me, including links to the various recommended places and tours. This made planning extremely easy. He even wrote up a possible itinerary for all the days, which we did use and add to slightly as well.

All Brad's recommendations were superb, with the best day trips and activities - Even restaurant (and accommodation) recommendations. Wonderful!

On visiting the office, when in Hobart, I saw the Travel Centre also has a huge range of maps, brochures and also souvenirs and local specialities to buy, which is great.

I strongly recommend anyone contact the Tasmanian Travel and Information Centre if travelling to Hobart. I'm so glad I did - We had a memorable trip and packed in so many wonderful visits and fun times in one week.

Thank you so much once again Brad!

Diana, Auckland, New Zealand
Written 29 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Diana, Thank you for your wonderful review. Brad is one of our superstar Travel Advisors and I am glad he was able to help with all your Tassie travel plans. We are lucky to have such amazing and passionate team members who like to share their Tassie knowledge with travellers. We are very happy you came by and visited our centre in Hobart. We are constantly looking to source more local products, produce and more so visitors can take back a little bit of Tasmania as memories :) Wishing you a fantastic day ahead! Warm regards, Adi Munshi Manager
Written 29 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lynnelle S
Perth21 contributions
Oct 2023 • Friends
All of the staff and volunteers were friendly and approachable and gave us great service . We booked theMt Wellington Bus , the Richmond day trip and the Hop on Hop off bus also. Would recommend them to everyone .
Written 9 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi lynnelles2017, Many thanks for your review. We are very pleased we were able to assist you. Our team of travel advisors and volunteers not only put in the hard yards, but love where we live and what we do and we are glad you were able to experience the service levels we strive for. Thanks again for your kind recommendation and we hope to be able to assist you in the near future. Warm regards, Adi Munshi Manager
Written 16 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rotiman1
Sydney, Australia1,622 contributions
Mar 2023 • Couples
Well located near the wharves and full of information. Found the staff very knowledgable, helpful and friendly. The suggestions they made enhanced our 5 night stay in Hobart. Would highly recommend those visiting for the first time to make it their first stop.
Written 8 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Rotiman1, Many thanks for your wonderful review! The team love what the do and I am glad we were able to enhance your time in Hobart. This is exactly what we are here for and strive to do! We too believe it's a 'must do' when visiting Tassie and especially Hobart to come by and get some insider scoop :) Wishing you a wonderful weekend! Warm regards, Adi Munshi Manager
Written 9 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

FredandThelma
Cheltenham, UK10 contributions
Mar 2023 • Solo
I have been in many of these type of centres around the world and without any doubt this is the best. The staff are just brilliant and in particular handled little nuances - like can I be dropped off on the return trip from a tour outside the airport to catch my return flight. In particular I would like to call out Sara who remembered my previous visit so we didn’t need to start again. Thanks also to Adi who asked me if I was ok whilst I was writing this review.
Written 7 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi FredandThelma, Many thanks for your kind words. It's a pretty simple formula: Tassie love + Travel Love + Tassie Knowledge = Happy Team Member = Happy FredandThelma The team here certainly are passionate about what they do and that's what translates into a great experience for visitors. We may not always get it right but we always look to improve. I am glad Sara was able to ensure you had a wonderful experience. We look forward to welcoming you back and curate a wonderful itinerary for your next trip :) Wishing you a wonderful weekend. Warm regards, Adi Munshi Manager
Written 9 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ybreh
New South Wales, Australia165 contributions
Feb 2023
I went to the Centre and met a gentleman who was the manager when he was walking around helping customers. ADI, has developed and excellent crew, who have a broad knowledge of Tasmania, he advanced various options to us as to what, where and how to do in Hobart, which we were using as a base. We went back to our unit and discussed what we wanted to do, based on the information that we had been given. The following day we went back to the Centre to seek some clarification on a couple of matters and again ran across ADI, who was again working on the floor. After further discussion, we left it all to him and his team they booked the car hire, trips, cruise etc, we just paid for same. I appreciated the efforts of the staff at the time as they were very busy, there was a Cruise ship in for some of the days we were there, combined with the Wooden boat festival. I could not fault the Management and Staff of the Travel Centre. EXCELLENT JOB.
Written 24 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi ybreh, Many thanks for taking the time to share your experience at the Tasmanian Travel and Information Centre. It was a pleasure serving you on this occasion. We are always looking to share the best of Tassie with visitors to the centre based on their preferences. We are quite blesssed to have a little bit of everything here in Tasmania from fresh produce like oysters and cheese to beautiful Pinot Noirs, from chef hatted restaurants to national parks and historic sites. Yes, we do have wild weather from time to time but that can be expected when being located in the Roaring 40s :) I am glad you had a great trip and again we are very appreciative of your kind words. Wishing you a restful Sunday! Warm regards, Adi Munshi Manager
Written 25 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gordon S
Guelph, Canada701 contributions
Nov 2022
Extremely helpful and made a number of appropriate suggestions
Must visit, especially if visiting Tasmania for the first time..
Written 12 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Gordon S, Many thanks for your kind words. We are glad we were able to assist you and couldn't agree more that we should be on everyone's "must-visit" list for their first trip to Tasmania. We have a very knowledgeable and passionate team who love to share their local tips and tricks. We look forward to welcoming you back to Tasmania in the near future. Warm regards, Adi Munshi Manager
Written 21 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Diana014
Durham, UK227 contributions
Jan 2023 • Couples
We are touring Tasmania for 3 weeks and called in today to ask for some advice. The manager and staff were excellent and we left with loads of great advice that perfectly matched our interests. We now have maps, leaflets, a parks pass and book of walks and everything we need for a fabulous holiday - just hope the weather continues to be as good as the staff!!
Written 27 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Diana014, Many thanks for your kind review. We are glad we were about to assist you during your visit to the travel centre. We do sincerely hope you had a wonderful time here in Tassie. Please feel free to contact the team on 03 6238 4222, should you need any travel tips or accommodation, tours or other services on a return trip to our beautiful state. Wishing you a great day! Warm regards, Adi Munshi Manager
Written 5 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

FyingKiwi
Christchurch, New Zealand948 contributions
Jan 2023
If you want information about any part of Tasmania or a looking to make tour arrangements, then it is absolutely the first (and last) place you need to come to. Considerable information is available and very helpful staff to offer complete assistance. If a visitor to Tasmania, you would be foolish not to make a visit.
Written 9 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi FyingKiwi, Thank you for your review. Kindly accept the tardiness in my response as it appears I completely missed seeing your wonderful review and kind words about the team and the services we provide. We are very happy to hear about the positive experience at our visitor centre and hope you had a great time in Tassie. Please get in touch with us on a future visit and wishing you a wonderful winter season. Warm regards, Adi Munshi Manager
Written 8 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pakabay
Adelaide, Australia2,110 contributions
Sept 2022 • Couples
Honestly, we popped into the tourism centre more out of time filling, as we were waiting for the hop-on hop-off bus, which stops outside.

I had done our planning for our 2 week trip in Tassie mostly online but it was good, and productive to talk to one of the volunteers in the centre.

There was a part of our trip that I hadn’t been able to ‘connect the dots’ on and she guided us in the right direction.

A great resource and full of independent information, worth a visit.
Written 4 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi pakabay, Many thanks for taking the time to share your experience at the travel centre. Our volunteers are a wealth of knowledge and the complement the wonderful team of Travel Advisors. Our goal is to ensure all visitors have a wonderful and memorable experience and we tailor make trips based on the visitor preferences and combine that with our "secret hotspots". We hope to see you back in Tassie in the near future and rest assured we will find you some secret gems for another visit. Of there's anything we could have done better, please let us know. Wishing you a great day! Warm regards, Adi & The Team
Written 6 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

tarsh01
5 contributions
June 2022 • Friends
I would just like to make a shout out to BRAD! he was amazing!! He saw our lost and confused faces from the start being the raw victorians we are and picked up and nutured our curiosity and gentley guided our misguided ideas into solid and tangiable goals and we benifited greatly on our holiday. Again THANKYOU BRAD!
Written 9 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi tarsh01, Thank you for taking the time to share your feedback on your experience at the Travel Centre. Brad is fantastic and all of our team members are proud to share local insights, personalising trips for visitors who stop by or even those who call or write to us. He is indeed knowledgeable and having locals on our team who share their tips is certainly what makes for a memorable trip to Tasmania. After all, nobody knows Tasmania like we do! Wishing you a great day. Warm regards, Adi & The Team
Written 17 July 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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