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The most amazing massage. Perfect firm pressure, Gem was attentive, and professional. Delicious tea.
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Date of experience: January 2021
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Booked online but arrived to be turned away. No massage. Apparently because they close at 8pm (not the 7:30 til 9pm slot I booked on their actual site). Very unprofessional. Will never return. Would tick no stars if this was possible!!
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Date of experience: October 2020
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Response from SarunyaS25, Owner at Lelaya Thai Massage
Responded 23 Oct 2020
Dear Adam We really apologies for this incident. Our online system crashed after 6pm that night. It didn’t show your booking on our system (which was made at 6:17). We only can access it the next day😓 . So unfortunately, we were unable to send a confirmation email that day because we didn’t see it. I believed that the first email you got after your booking online, it mentioned you will get a confirmation booking by sms or email . Unfortunately, you may have been unaware of that. This system was created to help our masseurs to confirm they can accept a booking. We send an email or sms to clients if we confirm. If we get a booking in advance, we can accept the booking outside of opening hours if the masseuse agrees. By the way, We can’t say sorry enough for your inconvenience. We hope we could give you our best service next time. 😳🙏🥺 Kat Lelaya thai masssge
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Lelaya is a hidden gem of Hobart. My 26y.o. daughter and I visited together for the first time recently and both of us absolutely loved our experience. Clean, welcoming, and totally professional service. I would heartily recommend Lelaya.
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Date of experience: December 2019
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I went to Lelaya many times and definitely I was satisfied each time. The people are extremely kind and the service is excellent. Definitely the place to go if you have pain or if you just want to relax.
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Date of experience: January 2020
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We had our first hot stone experience at Lelaya Thai Massage, and it has single handedly spoilt us for life! Unlike alot of massages I've had which can feel like they're going through the motions, the lovely ladies at Lelaya give very attentive massages with a focus on your high tension spots that left us literally floating around the city after. Their relaxing massage combined with the hot stones became a powerful experience as our bodies were treated to such a blissful escape. Located in the heart of the city, we highly recommend Lelaya to not only those who have aching shoulders, but to everyone. Let go, and take your body on a date that will leave you both feeling the most content you'll ever feel in a long time.…
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Date of experience: December 2019
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