Reef HQ Great Barrier Reef Aquarium

Reef HQ Great Barrier Reef Aquarium, Townsville: Hours, Address, Reef HQ Great Barrier Reef Aquarium Reviews: 4/5

Reef HQ Great Barrier Reef Aquarium

Reef HQ Great Barrier Reef Aquarium
4
9:30 AM - 5:00 PM
Monday
9:30 AM - 5:00 PM
Tuesday
9:30 AM - 5:00 PM
Wednesday
9:30 AM - 5:00 PM
Thursday
9:30 AM - 5:00 PM
Friday
9:30 AM - 5:00 PM
Saturday
9:30 AM - 5:00 PM
Sunday
9:30 AM - 5:00 PM
About
Reef HQ Great Barrier Reef Aquarium is the world's largest living coral reef aquarium and the Australian Government's national education centre for the Great Barrier Reef. Reef HQ Aquarium provides the most outstanding Great Barrier Reef Aquarium experience through education, inspiration and entertainment. Discover the beauty and wonder of the 2.5million litre Coral Reef Exhibit will open your eyes to an amazing world filled with thousands of charismatic marine creatures. Immerse yourself in the underwater viewing tunnel offering magical views of a living coral reef and the predators that prowl the watery depths. Explore the remarkable 750,000 litre Predator Exhibit featuring a replica bow section of North Queensland's most famous shipwreck the S.S. Yongala, home to some the Great Barrier Reef's most iconic predatory species. Experience a creature feature workshop offering a supervised 'hands on' encounter with some of the amazing creatures that call the Great Barrier Reef home. Appreciate the challenges face by Reef HQ Aquarium's turtle hospital patients and how you can play a role in protecting marine turtles in the Great Barrier Reef. The turtle hospital operates and promotes the C.A.R.E (Conserver. Act. Rehabilitate. Educate) philosophy playing a key role in raising community awareness. Join our experienced and friendly reef interpretation staff on one the Reef HQ Aquarium's premier visitor experiences. Let our volunteers inspire you as they share their passion for the Great Barrier Reef. Located on Flinders Street East, Reef HQ Aquarium is an easy walk from Townsville's CBD, The Strand, Magnetic Island ferry terminal and the Townsville cruise terminal.
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4.0
1,144 reviews
Excellent
520
Very good
393
Average
171
Poor
40
Terrible
20

Melanie W
7 contributions
Could be better
Aug. 2021
Was quite disappointed, not much on display. Would be better with better aquarium set up and more display. I thought the mermaids were a bit, lame. But that's just my opinion.
Written 8 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MeanderinMarvin
Melbourne, Australia24 contributions
Loved it!
Nov. 2020 • Family
Due to COVID patron numbers were capped so when we were there, there were 6 of us wandering around. This meant we had space and time to actually enjoy the place. We read everything and we talked to the staff who were very educational to talk to. We spent hours looking through the tanks and we went up onto Level 2 so we could look down into the tanks. Very cool! Its a small aquarium so don’t expect Melbourne/Sydney but we still enjoyed it!
Written 20 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReefHQ
Hi, Many thanks for your review and feedback. It sounds like you had a great, personalised experience. One thing we love about being a small aquarium is being able to talk to every customer and answer their questions. Please let your friends, colleagues and family know about your great experience at Reef HQ Aquarium so they can enjoy us too. All of us at Reef HQ Aquarium are committed to providing the best experience we can for our visitors and to show what a world of wonder our Reef really is. We hope you'll visit us again in the future to enjoy our many tanks and all the animals that call Reef HQ Aquarium home. PS - keep checking our website & social media pages for the latest ReefHQ news and events.
Written 1 February 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

The adventures ... A
Brisbane, Australia37 contributions
An afternoon activity
Jan. 2021
A really diverse range of sea life available in mostly large to enormous aquariums. A great afternoon.
One of the best aquariums we have ever been to.
Lots of hand sanitiser available at the touch displays.
Written 15 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReefHQ
Hi The adventures, Many thanks for the 5-star review. Please let your friends, colleagues and family know about your great experience at Reef HQ Aquarium so they can enjoy us too. All of us at ReefHQ Aquarium are committed to providing the best experience we can for our visitors and to show what a world of wonder our Reef really is. We hope you'll visit us again in the future to enjoy our many tanks and all the animals that call Reef HQ Aquarium home. PS - keep checking our website & social media pages for the latest ReefHQ news and events
Written 17 January 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Laura M
Rockhampton, Australia81 contributions
Disappointing
Nov. 2020
My friend was disappointed by this aquarium as she had visited previously and loved it (taking into consideration COVID restrictions). I found the exhibits to be quite repetitive with lots of the same types of fish and not very informative, especially in comparison to other aquariums we had visited during our holidays. I did like using the microscopes upstairs but they were not well signed (I stumbled upon them by chance) which was disappointing. Overall, it might be better once the COVID restrictions lift and the rehabilitation parts and shows start again, but I won't be returning for a while.
Written 6 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReefHQ
Hi Laura M, Thank you for your feedback. In light of COVID restrictions we have implemented roving Reef Education Specialists at each of our session who can answer your questions about the Great Barrier Reef. Videos are available in the theatre and QR codes are available at certain exhibits, which link to additional educational content about the marine life. We are glad to hear you enjoyed the microscopes. You will glad to hear that we have received a total of $40.1 million Federal Government since last year for the redevelopment of Reef HQ Aquarium. The works will begin in February 2021. We look forward to welcoming you back to Reef HQ in the future. PS - keep checking our website & social media pages for the latest ReefHQ news and events.
Written 14 December 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Foodfantasia_
Brisbane, Australia47 contributions
Alright
Dec. 2020
Saw quite a few cool animals but it was small and didn’t really blow me away. Expected more from a specific reef museum. Not sure if it was small because things were closed due to COVID but yeh, would probably say it’s worth have a quick look around but don’t expect much.
Written 5 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReefHQ
Hi foodfantasia_, Many thanks for the 3-star review and feedback. You will be glad to hear that we have received a total of $40.1 million Federal Government since last year for the redevelopment of Reef HQ Aquarium. The works will begin in February 2021. We look forward to welcoming you back to Reef HQ in 2022. PS - keep checking our website & social media pages for the latest ReefHQ news and events
Written 14 December 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Traveltruths68
Melbourne, Australia78 contributions
Awesome!
Nov. 2020 • Family
Had a great visit, staff were awesome and displays were great! Loved being able to see the reef from above and below! Will visit again on our way back down the coast!
Written 3 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReefHQ
Hi Traveltruths68, Many thanks for the 5-star review. All of us at ReefHQ Aquarium are committed to providing the best experience we can for our visitors and to show what a world of wonder our Reef really is. We look forward to welcoming you back to Reef HQ during your travels back down the coast. PS - keep checking our website & social media pages for the latest ReefHQ news and events.
Written 14 December 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

elanha
Townsville, Australia3 contributions
Love it!
Oct. 2020
My son and I go to Reef HQ at least once a fortnight. We call it his "happy place". Am looking forward to seeing the upgrades next year, will be next level!
Written 8 November 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReefHQ
Hi Elanha, Many thanks for the 4-star review. We are very happy to hear this is your and your son's "happy place." Relaxing and watching the fish each day makes us very happy too. We hope to share our upgrades through our social media channels and website. We look forward to seeing a new Reef HQ too!
Written 2 December 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Marg Jaques
Brisbane, Australia21 contributions
Reed HQ
Oct. 2020 • Family
Had a lovely time at reef HQ, beautiful fish, so calming and relaxing to watch, great natural coral reef and fish displays and very informative and educational staff ready and willing to answer all questions. We said we were doing a home school excursion and the lady offered our child educational material, which was very gratefully received. Well worth the visit, hands on display and fish feeding sessions closed due to Covid restrictions.
Written 27 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReefHQ
Many thanks for the 5-star review and feedback. Glad to hear you took your time to relax and watch the fish. Due to the size of the tank they mimic behaviours you would normally observe on the Reef. Please let your friends, colleagues and family know about your great experience at Reef HQ Aquarium so they can enjoy us too. All of us at ReefHQ Aquarium are committed to providing the best experience we can for our visitors and to show what a world of wonder our Reef really is. We hope you'll visit us again in the future to enjoy our many tanks and all the animals that call Reef HQ Aquarium home. PS - keep checking our website & social media pages for the latest ReefHQ news and events.
Written 1 November 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Graham0709
Newcastle, Australia139 contributions
A Visually Pleasant Experience
Sep. 2020
A great way to spend an informative 3 hours in downtown area.
Parts were closed due to Covid but overall there is plenty to see and marvel at.
I didn't book, just rocked up and scanned the barcode at the door.On weekends I would suggest pre-booking via internet though.
They have a 25% discount for seniors and a good gift shop on the way out.
Written 23 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReefHQ
Many thanks for the 5-star review and feedback. Great advice about prebooking for weekends. We do try and accommodate as many walk ins as we can. Please let your friends, colleagues and family know about your great experience at Reef HQ Aquarium so they can enjoy us too. All of us at ReefHQ Aquarium are committed to providing the best experience we can for our visitors and to show what a world of wonder our Reef really is. We hope you'll visit us again in the future to enjoy our many tanks and all the animals that call Reef HQ Aquarium home. PS - keep checking our website & social media pages for the latest ReefHQ news and events.
Written 1 November 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

FarAway618175
Woody Point, Australia11 contributions
Lovely place
Oct. 2020 • Friends
Loved it! With discount ticket prices, the cost is only $21 for adults. Whilst it is designed for children, as an older adult I still loved all the displays and viewing tunnels.
Written 12 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReefHQ
Hi FarAway, many thanks for the 4-star review. Please let your friends, colleagues and family know about your great experience at Reef HQ Aquarium so they can enjoy us too. All of us at ReefHQ Aquarium are committed to providing the best experience we can for our visitors and to show what a world of wonder our Reef really is. We hope you'll visit us again in the future to enjoy our many tanks and all the animals that call Reef HQ Aquarium home. PS - keep checking our website & social media pages for the latest ReefHQ news and events.
Written 19 October 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Reef HQ Great Barrier Reef Aquarium

Reef HQ Great Barrier Reef Aquarium is open:
  • Sun - Sat 9:30 am - 5:00 pm