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Review Highlights
Reliable Service

Our driver was at the airport on time when we had our luggage. They pull a small trailer to... read more

Reviewed yesterday
Scotudy
,
Scottsdale, Arizona
Excellent service

The drivers are very friendly and helpful and made the trips to and from the airport perfect... read more

Reviewed 1 week ago
merrywom
,
Perth, Australia
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Traveller Overview
  • Excellent67%
  • Very good23%
  • Average4%
  • Poor2%
  • Terrible4%
Travellers talk about
About
Exemplar is the longest established tourist transport provider for the Port Douglas- Cairns region. We offer airport transfers, private limousine services, charters, conference transfers and wedding limousines. Our scheduled and private transfer...more
Suggested duration: < 1 hour
Contact
Lot 57 Captain Cook Highway, Port Douglas, Queensland 4877, Australia
Website
+61 7 4213 3333
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All reviews always on time friendly driver transfer service reliable transport return transfer transfer company palm cove trip to port douglas these guys cars passengers van journey pd commentary australia
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1 - 10 of 345 reviews
Reviewed yesterday

Our driver was at the airport on time when we had our luggage. They pull a small trailer to accommodate the luggage behind the van so it isn't all smashed together in the back. Our driver loaded loaded and unloaded the luggage once we arrived...More

Date of experience: January 2019
Thank Scotudy
Reviewed 1 week ago

The drivers are very friendly and helpful and made the trips to and from the airport perfect. Highly recommended!! and the price is right!!More

Date of experience: December 2018
Thank merrywom
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 1 week ago

Hello merrywom. Thank you for reviewing your recent experience with our services. We try to get the mix right with the high level of service, its frequency and the price. We are glad you appreciated it and thank you for your recommendation. We look forward...More

Reviewed 1 week ago

I used Exemplar for transferring between Cairns Airport and Port Douglas (return). Drivers are accomodating and pleasant, the service punctual and on time, and vehicles comfortable and air conditioned. My booking was made through Mantra hotel so I can't comment on the direct booking service.More

Date of experience: December 2018
Thank LadyFranWatson
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 1 week ago

Hello LadyFranWatson. Thank you for taking the time to review your recent experience with our services. Yes, you only met the drivers and experienced the actual transfer, but our office staff are also very friendly and helpful. We appreciate that you recognised that part of...More

Reviewed 1 week ago

Drivers were lovely. Bus were neat and tidy and clean. Were always punctual. Lovely way to arrive and depart from Port Douglas. Thank you.

Date of experience: January 2019
Thank naviibruhh
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 1 week ago

Hello naviibruhh. Thank you for your review. We are very pleased you found our services punctual, and clean and tidy. We are glad you enjoyed your transfers during your recent visit and hope to welcome you back here one day soon.

Reviewed 2 weeks ago

Excellent service - very informative D picked us up from Cairns and gave us alot of funny and useful tips on the drive up to Port Douglas, We had the vehicle to ourselves on the return trip and John was punctual and brilliant helping with...More

Date of experience: December 2018
Thank 22jo9
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 2 weeks ago

Hello 22jo9. Thank you for your review of our services. Some of our drivers can be very entertaining which can liven up the hour long drive. We are very pleased you enjoyed the service in both directions. Thank you again.

Reviewed 2 weeks ago

Pleasant and efficient drivers in clean and well air-conditioned vehicles. The two drivers I had were also very helpful with passengers' luggage.

Date of experience: December 2018
Thank Moira F
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 2 weeks ago

Hello Mora F. Thank you for your review of our services. We are very pleased to learn that you enjoyed our airport transfer services. We look forward to welcoming you back here soon.

Reviewed 3 weeks ago

When we arrived at the Cairns airport, there was a representative with a sign to receive us. Note: they pick up multiple passengers, so we had to have a close look at the board/placard she was holding to see our name on the list. Pick...More

Date of experience: December 2018
Thank ShreekantP
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 3 weeks ago

Hello ShreetkantP. Thank you for your detailed review. We are very pleased you found our services convenient and comfortable. All of our drivers are long term locals and some are very knowledgeable about the region. We are glad your driver engaged with you well and...More

Reviewed 5 weeks ago

On arriving at cairns airport we told the time we would be picked up, but half a hour later than the time of pick he arrive, lknow that doesn’t sound long but when you are waiting in extreme heat it is. The pick up going...More

Date of experience: December 2018
Thank Cimber2015
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 4 weeks ago

Hello Cimber 2015, Thank you for your review. Looking at our GPS vehicle tracker and going by the driver's notes your expected departure from the airport was for 11.45. Our driver had been held up in departures and got to arrivals as quickly as he...More

Reviewed 8 December 2018

Our hotel used this company to pick us up and drop us off. Not much to say, it was a good service and the ride was nice

Date of experience: November 2018
Thank zincy83
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 10 December 2018

Hello Zincy83. Thank you for you review. We are pleased you found you transfers satisfactory and you enjoyed the ride.

Reviewed 25 November 2018

Had no issues with this shuttle service. We were picked up and dropped off a the the advised times. On time for pick up and drop off. Easily booked through our accommodation at Coconut Grove Apartments. Only suggestion would be for a direct link between...More

Date of experience: November 2018
Thank Tistru
Louisatravels, Owner at Exemplar Coaches and Limousines, responded to this reviewResponded 27 November 2018

Hello Tistru, Thank you for your review of our airport shuttle services. We are very pleased you found them timely and enjoyed seeing the sights along the way. If you want a direct route guaranteed we offer private transfers in smaller vehicles and in limousines....More

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Questions & Answers
Ask a question
lats2018
20 March 2018|
Answer
Response from Exemplar_Management | Property representative |
Hello Lats 2018. Thank you for your enquiry. Please see rates valid 'til March 31 and our new rates after April 01. We hope you find this helpful. You are welcome to call our reservations office on 07 4213 3333 for any... More
0
Votes
kyliejoan
14 October 2015|
Answer
Response from Louisatravels | Property representative |
Hello Kylie, I have responded to you twice now and asked that you call the office. I do not know what's happened to your email. Unfortunately I can't help you. You have not given me your details such as name on booking... More
0
Votes
kyliejoan
1 October 2015|
Answer
Response from Louisatravels | Property representative |
Hello, Kylie, It sounds like you should call our office straight away on 4098.5473 to make sure everything is OK. Your hotel is right, we do know when flights are arriving and departing, but I understand day light savings... More
1
Vote