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We decided on this trip that just as it was the two of us we'd treat ourselves to Private Limousine Transfers from the Airport to Palm Cove, return. We were lucky enough to have Edric as our driver. He was at the Airport waiting when we arrived and on time to pick us up at the Resort. The vehicle was very clean, we were offered cold bottles of water and Edric was friendly, informative and offered some good banter. We will certainly use Exemplar again next time.…
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Date of experience: February 2021
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I arranged a shuttle bus from Cairns Airport to The Sebel Palm Cove Resort. The driver, Edric, was there before the arranged time and was easy to find as he had a sign with my name on it. He surprised me by giving me a free upgrade to a limousine. I had a scenic trip to the resort, driving through Palm Cove village. Eric was very professional and dropped me at my unit, which the Sebel had changed three times. I would definitely recommend this company. …
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Response from Exemplar_Management, Owner at Exemplar Coaches and Limousines
Responded 1 week ago
Hello Elizabeth. Thank you for your glowing review. It is much appreciated. We are very glad that Edric looked after your transfers so well. We look forward to welcoming you back here again one day soon and thankyou for your recommendation.
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We were greeted at the airport by our driver with a private bus to our accommodation to PD (we did not expect to get a private transfer). The trip up was very comfortable and the driver was exceptional. On our way home our driver again was lovely. Edric let us stop at Rex lookout and take some beautiful pictures. The service was amazing, would use them again when we come back to PD. …
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Date of experience: January 2021
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Response from Exemplar_Management, Guest Relations Manager at Exemplar Coaches and Limousines
Responded 3 weeks ago
Thank you for your review, We are glad you had a fantastic experience and that Edric was exceptional, he is a super star and we are very fortunate top have so many good drivers in our company that have many years of local knowledge and experience We look forward to seeing you again.
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These guys were our very first taste of Cairns and we could not be happier. Edric was an absolute gentleman and went out of his way to make us feel comfortable and point of areas of interest. Great work mate and thanks again 10/10
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Date of experience: January 2021
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Response from Exemplar_Management, Owner at Exemplar Coaches and Limousines
Responded 30 Jan. 2021
Hello C923F, Thank you for your feedback. We are delighted that our star Edric made an impression on you. We aim to make our visitors welcome every step of the way. And hope you come back soon and consider using our services again.
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We had to rebook flights due to COVID restrictions which meant that our transfers had to changed at the last minute. Our plane was then delayed, we arrived in Cairns at 2.00am. I was told that there wouldn’t be a driver as it was to late. However there was the exemplar driver waiting for us. You can’t believe how relieved we were. Thank you…
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Response from Exemplar_Management, Guest Relations Manager at Exemplar Coaches and Limousines
Responded 26 Jan. 2021
Thank you for posting a review. We are pleased to hear of your satisfaction at 2am in the morning. Exemplar is very proud of our drivers and staff. They continually go above and beyond to ensure our customers are not left stranded and have a great experience in our region. We hope to see you back here again.
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