Quicksilver Cruises
Quicksilver Cruises
4.5
Scuba & SnorkellingBoat ToursWater SportsEco Tours
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Based in Port Douglas and Cairns in Tropical North Queensland, Quicksilver is proudly Australia’s most awarded reef cruise company. Quicksilver cruises daily to Agincourt ribbon reef on the very outer edge of the Great Barrier Reef. For the experience of a lifetime, Quicksilver’s high-speed wavepiercing catamaran takes guests in air-conditioned comfort to the renowned Agincourt Reef, a jewel-like ribbon reef on the very outer edge and acclaimed as amongst the most spectacular in the world. With the largest and most spacious activity platform on the Great Barrier Reef and a high crew ratio, guests of all ages, swimmers and non-swimmers alike, can experience this stunning reef world in comfort. All of our tours are accredited with Advanced Ecotourism Certification and each day, our team of marine biologists are also on han
Port Douglas, Queensland, Australia
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4.5
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SaratVemuri
Alpharetta, GA52 contributions
Nov. 2023 • Couples
We just returned from our trip to Australia and New Zealand which included a couple of days in Port Douglas and snorkeling tour booked with Quicksilver. I wanted to share our experience with this tour so that other are better prepared.

We booked this well in advance and chose to add the introductory snorkeling tour.

First, the good things about the tour and Quicksilver. All the logistics at the port went smoothly. Cruise to the reef on the big catamaran was smooth and snorkeling equipment provided on the pontoon at the reef was fine.

Upon checking in with the guided snorkeling tour leader on the boat, we were advised that if we are not comfortable with swimming for 45 minutes with the group, we should perhaps not do this tour and they will refund it if we choose not to do it. None of us are strong swimmers so we were discussing this. At this time, they suggested that perhaps the "Ocean Walk" helmet dive might suit us better since it involves no swimming.

So, we talked to the person handling the Ocean Walk. We had no idea what it was. Person responsible explained that it was a pressurized helmet dive where in you dive and walk to the reef on a platform under water and will be guided by experienced scuba divers. We are assured that this would not interfere with any other activities that we want to at the reef. So, we opted for this very expensive dive and opted out of guided snorkeling tour. This turned out to be a big mistake!

After a while we were give a time slot of 1pm for the dive. We were told to be at the dive platform 10 minutes before the slot and warned NOT to go any semi-sub tours (free) that start after 12.30pm.

The boat arrived at the pontoon a little after 12.00 and Quicksilver put out a pretty good lunch spread. We had a 1pm slot for the dive so we decided to eat lunch first which took 15-20 min. Since we were told we shouldn't get on the semi-sub tour after 12.30, and it would take too long to put snorkeling gear on and snorkel for a bit on our own, we just hung around and decided to do the tour of the "Underwater Observatory".

Underwater Observatory was the first let down. You go down the steps for may be 1 or 2 meters and there is a windowed chamber under the water that is a few meters long. There was no one there and that should've been a tip off that this is waste of time. We did not see anything through the windows other than the reef in the distance and the red fish they "feed" so that they hang around. Was very disappointed, but the helmet dive should be fun right?

Next was helmet diving which we were very exited about. We put on the heavy gear and was lead down a stair case in to the water. This is where the scam unfolded. This wasn't any kind of "Ocean Walk"! You just stay on a platform under water (probably 3-4 meters below) holding on to a rail facing the reef. The guide with scuba gear will then perform some "tricks" for you such as feeding the same red fish that appear to hang around because they are used to the feeding and the guide blowing bubbles at you! You don't see any other marine life of the reef. They also take some pictures and video that they later try to sell!. That is it! So, we paid as much as the actual cruise for this stupid trick and wasted all our time! It was 1.30pm by the time we got out and returned the gear.

We were told that we had till 2.00pm to return to the boat to leave. At this point, we haven't done any meaningful reef activity, and we only have a few minutes. There is a semi-sub tour at 1.40 and that was the last one. So, we had to choose between doing some snorkeling on our own or do the sub tour and not do any snorkeling! We didn't travel half around the world to not snorkel on the GBR at all, so we chose to do that. Our friends that were with us only did a few minutes of snorkeling and got on the last trip.

Snorkeling on the reef by ourselves was amazing. As we venture out on to the reef we were treated to tons of marine life and the beautiful reef itself. It would've been wonderful to spend more time doing that as opposed to wasting time with the Ocean Walk scam!!

Then our friends returned from the sub-tour and told/showed the magnificent views of the bustling reef they saw from the sub. We were mad that we missed that (free) tour because of the stupid helmet dive.

We are very disappointed that we spent a lot of time and money to get to GBR only to be scammed by the stupid helmet dive. I would've gladly paid more for the actual cruise instead of this scam. I would've rated this five stars as well.

Buyer beware and know what you are getting in to. If I were to do this again (which probably won't happen in my lifetime), I would skip lunch (it was good, but takes time) and would stick with the guided tour. Keep in mind you only have about 2 - 2.5 hours at the reef and spend it wisely!
Written 5 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Heather H
3 contributions
Oct. 2023 • Family
Scuba diving the Great Barrier Reef had been on our bucket list for many years . Chris was extremely helpful and suggested going out with a private instructor . He put us together with Adam from the Quicksilver team who was amazing ! We were met on arrival and he looked after us all day. All of the equipment was sorted out for us and the whole process was seamless. The diving was stunning and Adam was the perfect guide. The catering on the boat was great and the crew fun and really friendly . If you are travelling to Port Douglas and are planning a scuba trip go with Quicksilver !
Written 4 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sueturnbull20042016
Tokoroa, New Zealand35 contributions
Nov. 2023 • Couples
After looking at photos when I got back I realise that the reef does not look like a coral atoll, so I got over my initial disappointment, as it really looks like seaweedy rocks. The trip out, the instructions given were all great. Snorkeling for the second time only - first time was 20 years ago, now at the age of 72 I was rather apprehensive. I needn't have been It was great. Good safety instructions given, but I found the actual area to snorkel in a bit limited - the fish were rather nice though. Buffet on board was lovely and a good variety of foods on offer. We also did the semi submersible trip and saw sea turtles and more and the rather limited sea walk from the pontoon. The boat was not at all full - no ships were in port otherwise it would have been a much different experience. The add ons that you could purchase were rather expensive, such as walking on the sea floor with a divers helmet on and a short helicopter ride. However so glad we could tick off an item on the 'bucket list' with a delightful day.
Written 2 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Viv
1 contribution
Great day out at the reef. Perfect weather,staff very friendly, lunch was delicious,snorkelling was excellent,highly recommend
Written 26 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sue L
4 contributions
What a fantastic trip. We really appreciated the range of activities available on the platform and added a helicopter ride for the most amazing aerial view of the Reef. Everything was well organised and instructions were clear. We felt really safe. There was a really informative talk from the marine biologist, setting the scene and dispelling some myths. Lunch was a good buffet with some hot food if you wanted it. We did the semi submersible trip straight away on reaching the pontoon. Mesmerising! Then we got the chance to do a short helicopter ride and what an amazing view! Safety was obviously paramount but they gave us a unique look at the coral from above. Then it was time for the snorkelling. A bucket list activity for my 70th birthday! Lots of help and encouragement from this lively and friendly crew. This is a trip well worth doing. Thanks everyone.
Written 26 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KB91
Widnes, UK32 contributions
Nov. 2023 • Couples
Honestly, unless you scuba diving with them, don't bother going. Snorkelling is more of a side business for quick silver rather than you being treated the same as if you were a diver.

I'm not saying the staff don't have passion for the marine side of things, it just wasn't portrayed across to us like other companies we went with and more as its all about money and getting the job done quick.

Lack of communication/info, which was bad. We were shown how to put a life jacket on and man over board procedure, but at no point were we actually told what to do in case of emergency on the ship, etc. What to listen out for or where the meeting points are if there was one.

I wear glasses and needed prescription snorkeling goggles (which were advertised that they do) although I had to find somebody to get me these as as I was just given normal ones and not asked even though I was wearing glasses.

We had this trip booked & paided for 5 days before, we booked an introductory scuba dive each. There was no wavier sent to us to fill in before the trip, unlike other trips, but they had my contact number and email. Only once we had boarded and filled in a waiver 10 minutes before departing was I told I was unable to dive because of a medical condition as I had no medical note. Which i totally understand they have to be strict with, 100% agree but it could be better managed as if I was told this in advance, I could have been able to see a doctor and try and get one, but as we only did the wavier on the day, this was not at all possible. Disappointing to say the least. I suggest they send basic waviers out beforehand where able and a more informative one on the day. However, give credit to them. They were able to sort us out with refunding our fee paid for the dives.

We only went with this company for the dive. If we had known this was not possible beforehand, we'd like to have booked with a different company from the start.

A positive was that the spread of food provided was lovely!
Written 21 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

saragio15
Leeds, UK69 contributions
This was an excellent day out. We were picked up from our hotel by minibus by a driver who was chatty and explained the arrangements for the day ahead.

Driven the short distance to the port.

A boat trip to the pontoon at Agincourt Reef part of the barrier reef, the term pontoon conjures up an image of a small platform, but this is sizeable and includes different sections, a kitchen area, showers, changing rooms, also an underwater viewing gallery.

Once on board we were required to fill in a form detailing our previous snorkelling/diving experience (if any) and whether we had any relevant medical conditions.

A knowledgeable member of the diving crew went over our responses with us and reassured us that all levels of snorkelling ability (or non ability!) could be catered for and there were lifeguards available to supervise.

There was an excellent talk from a marine biologist about the coral reef, fish and wildlife

The submersible trip was excellent saw lots of fish and 2 turtles.

Took the helicopter ride over the reef at an additional cost which was excellent too.

Lycra (sting) suits are provided as are buoyancy aids, snorkels,masks and flippers. The snorkelling experience was excellent loads of tropical fish to see.

The lunch provided was excellent

There is a gift shop on board too.

All the staff were knowledgeable, friendly and courteous. They are very well trained and want to ensure all guests have an enjoyable time.

Bus back to hotel

The day lasted from pick up at 9.15 am to hotel return at 4.30pm

An excellent day out and one of the highlights of our holiday.
Written 17 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ianmrp
Sydney, Australia5 contributions
Nov. 2023 • Solo
The cruise was enjoyable, however, the interaction passion & fun was not conveyed very well
I can only compare to Quicksilver’s Low Isles cruise which I did the previous day & was the complete opposite
The staff seemed to interact with each other with conversation & laughter but not to guests
Written 16 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sueturnbull20042016
Tokoroa, New Zealand35 contributions
Nov. 2023 • Couples
Amazing, everything went smoothly. Food was great and snorkeling was a lot easier than I imagined. I'd only been snorkeling once before some 20+ years ago. Wearing a 'stinger' suit was compulsory, but a lot safer to do so. Reef just looks like a patch of seaweed, and they do warn you that the travelogues showing incredibly bright coral colours are filmed at night, and under lights. Expect most of the things you see to have a blue tinge, but still incredibly worth doing.
Written 15 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jan S
North West19 contributions
1/11/23. This was an excellent trip. All staff were friendly and knowledgable. Very well organised and professionally run. We hadn’t snorkelled previously and we felt supported and safe at all times. All equipment was provided and was in good condition. A generous lunch was served with a good selection of both hot and cold food. The catamaran transfer was comfortable. Highly recommend.
Written 8 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Quicksilver Cruises: All You Need to Know BEFORE You Go (with Photos)