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Reef Experience

Features Animals
Open Now: 7:00 am - 9:00 pm
Open today: 7:00 am - 9:00 pm

Reef Experience
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Certificate of Excellence
Traveller Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“top deck”(344 reviews)
“marine biologist”(184 reviews)
“scuba dive”(200 reviews)
About
Step aboard to truly immerse yourself in the reef. Reef Experience is one of the fastest catamarans departing Cairns daily, giving guests more time to discover two unspoilt outer Barrier Reef locations. Everyone will find a perfect way to experience...more
Open Now
Hours Today: 7:00 am - 9:00 pm
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Suggested duration: More than 3 hours
Contact
100 Abbott St, Cairns, Queensland 4870, Australia
Website
+61 7 4037 2700
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Reviews (3,117)
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Show reviews that mention
All reviews top deck marine biologist scuba dive fish night dive breakfast and lunch personal guide day trip food was great wine and cheese included in the price sun deck wet suits underwater camera once in a lifetime crew members amazing experience
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1 - 10 of 2,898 reviews
Reviewed today

This was the perfect day out, a dream come true swimming with turtles, sharks and fishes, the colors were so bright and vivid. Wish I could live there!

Date of experience: April 2018
Thank rory_irish
Reviewed today via mobile

We were up graded to this tour because of the weather and it was amazing. The weather wasn’t brilliant and the crossing out to the reef was choppy to say the least. However The staff on board were amazing. They looked after everyone and were...More

Date of experience: March 2019
Thank jolomax7
Reviewed 2 days ago via mobile

If the weather is a bit rainy, the trip to the Reef can be challenging with a lot of bucking against the waves. Many people got sick. Once you’re there and attached to the permanent pontoon, it’s quite calm. Wet suits are provided. Everyone who...More

Date of experience: March 2019
Thank pspeerit
Karen-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi pspeerit, Thank you for taking the time to leave a review for Reef Experience. We're pleased to hear that you enjoyed your day at the Great Barrier Reef despite some rain; however, as we do not operate a pontoon tour, I believe your review...More

Reviewed 2 days ago

From the get-go the crew is very forward about the possibility of sea sickness - they offer cheap pills to help out. Even if you think you won't get sick, just take them. Better to safe than sorry like many were on our way there...More

Date of experience: March 2019
Thank vrae8723
Karen-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi vrae8723, Thank you for taking the time to leave a review for Reef Experience. We're pleased to hear that you had a fantastic day at the Great Barrier Reef with us! Safety is definitely of utmost importance to us. Thank you for recognizing all...More

Reviewed 3 days ago

I traveled with my husband and 2 friends on 2, back-to-back dive trips (Tuesday and Wednesday) with Reef Experience. We did their Top Deck package both days and I can't recommend it highly enough! First, the crew is extremely knowledgeable, friendly, and enthusiastic. Our Top...More

Date of experience: March 2019
Thank JBeerman
Karen-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 2 days ago

Hi Jeff, Thank you so much for your kind words, and even more for your repeat custom. We're so pleased you had such an amazing time on the Reef. It really is incredible and it's our crew's passion to show it off to our wonderful...More

Reviewed 4 days ago via mobile

We looked at several options for day cruises. This was recommended by the receptionist at our apartment block. It was a great experience from start to finish. Introductory scuba dive then snorkelling with marine biologist. Great crew, well organised, friendly and professional.More

Date of experience: March 2019
Thank LacyRuth
Karen-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi LacyRuth, Thank you for taking the time to leave a review for Reef Experience. We're delighted to hear you enjoyed your day at the Great Barrier Reef with us. We're proud to be Cairns' only Great Barrier Reef tour offering a complimentary scuba dive!...More

Reviewed 6 days ago via mobile

Pros. Crew lovely. Sooo attentive and helpful. Especially when my boyfriend felt ill; they would run and get bread rolls and constantly check on him. Went out on glass bottom boat and this was an amazing experience The boat is pretty fast Food was as...More

Date of experience: March 2019
Thank cmtravels22
Karen-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi cmtravels22, Thank you for taking the time to leave a review for Reef Experience. Our crew work so hard everyday to ensure that every single one of our guests has a sensational and unforgettable day at the Great Barrier Reef, so thank you for...More

Reviewed 1 week ago

While I did a 4D/3N trek on Reef Encounter, I rode to and from on Reef Experience. Nice trip both ways, great breakfast sandwiches on the way out, wine, crackers and cheese on the way back in. If you only have a day to experience...More

Date of experience: March 2019
Thank CFEIII
Karen-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi CFEIII, Thank you for taking the time to leave a review for Reef Experience. We're delighted to hear you enjoyed your journey to and from Reef Encounter with us, and appreciate the recommendation. Kind regards, Reservations team

Reviewed 1 week ago via mobile

If you go to Cairns the reef terminal is a short walk It’s a must the Barrier reef is amazing can not put in to words what you will see. We did ours with reef magic but a lot to choose from an all are...More

Date of experience: February 2019
Thank margaretsK6217AX
Karen-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi margaretsK6217AX, Thank you for taking the time to write a review; however, we operate Reef Experience. Hopefully you get the chance travel to the Great Barrier Reef with us one day! Kind regards, Reservations team

Reviewed 1 week ago

We travelled as a group of 6 and everyone loved it. This was a second great barrier reef snorkelling I took and I can tell I enjoyed the time with reef experience more that the first one I had with another tour operator. The tour...More

Date of experience: March 2019
Thank Pink_tan25
Karen-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded yesterday

Hi P!nk_tan25, Thank you for taking the time to leave a review for Reef Experience. We're delighted that you and your group had a fantastic day at the Great Barrier Reef with us. It's wonderful to hear that our crew were able to make you...More

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Questions & Answers
Ask a question
djamconway
27 November 2018|
AnswerShow all 5 answers
Response from Julia C | Reviewed this property |
We went with Reef Experience in September this year, which is the day tour. Reef Encounter is their live aboard experience. We booked directly with them. We booked the Top Deck experience and had our own guide for the day... More
1
Vote
shreeyala u
13 October 2018|
AnswerShow all 3 answers
Response from Karen-HotGetaways | Property representative |
Hi Shreeyala, Fitzroy Island is a lovely island, however it's located on the inner reef where the coral is not as vibrant. Reef Experience visits stunning outer reef locations where you will really get the best... More
2
Votes
MumbaiPankaj
19 March 2018|
AnswerShow all 7 answers
Response from Karen-HotGetaways | Property representative |
Hello :) Thank you for getting in touch. Reef Experience is a medium sized vessel and can hold up to 100 passengers. Kind regards, Reservations
1
Vote