Natural Palm Day Spa
Natural Palm Day Spa
5
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
About
Welcome to our unique spa experience using blended Aromatic Organic Oils and Thai techniques to rejuvenate the skin and calm the mind, body and soul. A healthy choice with natural & Organic Products Hello my name is Palm. My passion has driven me to establish Natural Palm and provide a quality day spa service therapy. My philosophy is that your experience should be more than just the treatment. It is also about the ambience and relaxing feeling as you enter the serenity of the spa, the aromas of the beautiful products used, the welcoming and caring energy of your therapist and finally, the complete feeling of relaxation as you leave.
Duration: < 1 hour
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- Kpp82Queensland, Australia180 contributionsWhy go anywhere else - Palm is the best.We are locals to Cairns and cannot go past the service Palm and her team offer. The business is centrally located, beautifully set up and for the duration of your visit - make you feel a million miles away. I cannot go elsewhere as we are always 100% satisfied. The couples massage is a must.Visited December 2023Travelled as a coupleWritten 27 January 2024
- Yu K1 contributionGreat relaxation experience in CairnsThis was my third time to visit here. Always the ladies welcoming us and we get the amazing relaxation massage. Best idea to buy this spa’s voucher for your family, friends and loved one to share this great experience. Looking forward to going again.Visited May 2024Travelled with friendsWritten 13 May 2024
- Ashley N2 contributionsBest Pregnancy Massage in Cairns!The team at Natural Palm Day Spa is absolutely fantastic! My first visit was for a massage I received as a gift, and I was instantly relaxed from the moment I walked in the door. The seating area is tranquil and comfortable, and the staff offered me water or hot tea. My first massage was with Kumi, and I have had several pregnancy massages around Cairns, but I left convinced that Kumi’s was the best by far! Unfortunately, I have never had their unique massage technique performed on me anywhere else in the world—it was absolute bliss! I received a $10 off voucher for my next booking, which I used the following week. I had the pleasure of having the owner, Palm, personally massage me, and I was excitedly surprised to receive my best massage yet! Palm is incredibly knowledgeable about all things massage and spa-related, including ingredients and techniques to use and avoid. The entire team is so polite and calming, making me feel like a VIP every time I walk through the door. Palm has trained her staff to the highest caliber, and it is heartening to see the interaction of staff who clearly enjoy working there and with each other. The room is always the perfect temperature, creating a calming environment. Their use of aromatherapy in each massage is a true treat. I highly recommend everyone book a massage at Natural Palm Day Spa!Visited May 2024Travelled soloWritten 23 July 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
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5.0
380 reviews
Excellent
371
Very good
5
Average
2
Poor
0
Terrible
2
Gina B
4 contributions
Nov 2020 • Solo
Visiting Cairns on the way to a dive liveaboard I was lucky enough to come across Natural Palm Day Spa. As someone that loves day spas, and who has gone to many all over the world, I was very pleasantly surprised at the high quality of everything about this place. It compares very well with the best places in Bali, and Thailand.
The massage itself(hot stone) was very skilful and really, really relaxing. The massage suite itself was subtly lit, beautiful and comfortable. I felt like a happy child being lovingly tucked up for bed!
I’ve booked in for an Indian head massage today.
The surroundings are comfortable and attractive, with tasteful wood carvings and a lovely atmosphere; calm and unhurried.
The owner/therapists really do take that extra level of care in everything, from offering the boutique special teas to following up on accommodating bookings. Gracious is the word that comes to mind.
Very highly recommend
The massage itself(hot stone) was very skilful and really, really relaxing. The massage suite itself was subtly lit, beautiful and comfortable. I felt like a happy child being lovingly tucked up for bed!
I’ve booked in for an Indian head massage today.
The surroundings are comfortable and attractive, with tasteful wood carvings and a lovely atmosphere; calm and unhurried.
The owner/therapists really do take that extra level of care in everything, from offering the boutique special teas to following up on accommodating bookings. Gracious is the word that comes to mind.
Very highly recommend
Written 4 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael D
2 contributions
Jan 2020 • Solo
I have long been suffering upper back pain. Going in to Natural Palm Day Spa they took care off all my knots and I was extremely well taken care off. My massage therapist name was Anna and she done an amazing job identifying the area of my back that needed working on, she was not too strong and not too soft, just perfect
Written 9 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review and glad we could help. We hope to see you again.
Kind regards
Palm and spa team
Written 10 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelley G
Brisbane, Australia136 contributions
Nov 2020 • Solo
My 4th visit here in past 2 years... every time I come to work in Cairns, my first activity is to book a massage and facial. I have never been disappointed. From the minute you walk in the door, you are welcomed and stress melts away.
My therapist today was excellent in her technique, there was no feeling of rush and I savoured every minute.
Treat yourself
My therapist today was excellent in her technique, there was no feeling of rush and I savoured every minute.
Treat yourself
Written 21 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle L
2 contributions
July 2023 • Solo
The most amazing massage you could ever ask for. Every touch, temperature, texture and oil was perfectly timed and felt incredible. Tomoko did my treatment and her strength and expertise was incredible. Highly recommend for anyone who wants a sensational massage or has some tough knots that’s need attention. It was the perfect combination of both. I was gifted the ‘lost in paradise’ treatment for Mother’s Day and I defiantly got ‘lost in paradise.
Thank you Tomoko xxx
Thank you Tomoko xxx
Written 1 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
309376
Lisburn, UK129 contributions
Sept 2023 • Solo
Unprofessional attacks from her showing stress, anger and saying that I’m whinging on the phone after me asking a question in a polite and friendly way.
(I just rung to ask why it said on my account that I was charged extra). I also asked another question earlier when I was at the spa and she went on a rant at me and laughed at me for assuming that the foot spa was a massage, she could have just said sorry no and been polite but she took it to an abrupt level.
I just want to make it clear as well that when I use the word unprofessional I mean, she will use her personal problems as an excuse for being stressed and rude to customers. Even see below her response to a customer making a complaint, a lot of personal things get mentioned. But in a professional environment it’s about customer service and making someone’s day not laying your stress into others.
Did this happen to me? Yes I received a full on rant on the phone about how she has to pay her rent and staff and all of these things trying to make me feel bad for asking why I got charged extra for the $110 service I went in for.
It was was a lot of unnecessary shouting, stress coming from the manager. Customers are ment to feel relaxed and I did feel relaxed but she moment I was met with the owner it was other opposite
(I just rung to ask why it said on my account that I was charged extra). I also asked another question earlier when I was at the spa and she went on a rant at me and laughed at me for assuming that the foot spa was a massage, she could have just said sorry no and been polite but she took it to an abrupt level.
I just want to make it clear as well that when I use the word unprofessional I mean, she will use her personal problems as an excuse for being stressed and rude to customers. Even see below her response to a customer making a complaint, a lot of personal things get mentioned. But in a professional environment it’s about customer service and making someone’s day not laying your stress into others.
Did this happen to me? Yes I received a full on rant on the phone about how she has to pay her rent and staff and all of these things trying to make me feel bad for asking why I got charged extra for the $110 service I went in for.
It was was a lot of unnecessary shouting, stress coming from the manager. Customers are ment to feel relaxed and I did feel relaxed but she moment I was met with the owner it was other opposite
Written 28 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mel A
15 contributions
Mar 2021 • Couples
I went to this dayspa today, I was booked in for a couple's massage and it was amazing. Thankyou so much for a wonderful experience!! I've left there feeling both relaxed and rejuvenated and can not recommend this experience enough. The staff were both incredibly friendly, from the moment I arrived they made both my partner and I feel extremely comfortable and welcome. The skill displayed by both therapists was world class. We will be booking in for a second treatment before returning home.
Written 9 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maree W
1 contribution
July 2022 • Solo
I had a wonderful hot stone massage last week with Palm. She was amazing, very experienced and knew just how to massage tension points with exactly the right pressure. Definitely one of the best massages I have had. I would highly recommend this day spa and will be a repeat customer.
Written 24 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your time to write a review. It was my pleasure to be able to help you to release some sore area and relaxes your body and mind. I will definitely see you again soon. I will try to respond all my client to this site soon. As be a small business and so much things that I am trying to accomodate and work on.
Kind regards
Palm
Written 9 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margaux G
Lyon, France3 contributions
Jan 2023 • Solo
I had a great time relaxing at the Natural Palm Day Spa. The Organic Aromatherapy Massage 60min was really great. The masseuse was very kind and caring. The owner was also very friendly and attentive. The place is very well decorated and immerses us in a zen and cosy atmosphere.
At the arrival, we have to fill in an information sheet, which I find very good (the intensity of the massage that we want, the parts of the body on which we want to accentuate the care, possible allergies...)
I find this very professional.
I was able to enjoy a tea at the end of my massage to close this beautiful experience.
I recommend 100%.
At the arrival, we have to fill in an information sheet, which I find very good (the intensity of the massage that we want, the parts of the body on which we want to accentuate the care, possible allergies...)
I find this very professional.
I was able to enjoy a tea at the end of my massage to close this beautiful experience.
I recommend 100%.
Written 10 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind words! We are pleased to hear you had such a wonderful experience and hope to see you again.
Written 25 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wjsreviews
Cairns, Australia15 contributions
Jan 2023 • Couples
Outstanding massage. Palm provides an authentic Thai massage experience and is very strong and able to perform a proper deep massage, not just the light patting you get at some other places. In my experience Palm is a superior masseuse to any of the others at resorts and spas in Cairns. She has a wonderful touch and a wide variety of techniques. She is the best!
Written 17 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind words! We are so glad that you enjoyed your experience with us and hope to see you again.
Written 25 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
scase38
Kirwan, Australia9 contributions
Feb 2023
These ladies really know how to make you relax. The atmosphere, sound sight & smell is all set to relax you from the moment you walk through the doors. I cannot wait to become a regular at this establishment. You will not be disappointed give it a go.
Written 21 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review! We are so glad you enjoyed your experience with us and look forward to seeing you again soon.
Written 23 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do you have a male therapist ?
Written 20 January 2019
Sorry about missing this message as we don’t normally monitoring this site as daily basis
We only have female therapists as we runs massage and beauty day spa which mean we do need therapists who’s can do those work. We are not just a massage shop but we runs a day spa which involves in beauty site of it
Hope this clear in the answer
Written 13 March 2019
Hello
We do have shower room but normally recommend client to leave the oil on skin as we wipe it off when complete treatment. We use quality massage oil so it does absorb skin very well and does not feel sticky like cheap massage oil. If client want to shower after as need to fly out or other reason then client welcome to use shower room.
Written 24 October 2018
Where can I view your price list please?
Written 31 August 2018
Our website search on google type Natural Palm Day Spa click on link
There should be the link on this web too
Written 31 August 2018
I would like to buy a gift voucher please? I would need to have it sent to me by email.
Written 15 December 2017
Dear client
Could you please call me tomorrow? as I can send you a PDF file to your email
Gift voucher purchase needed to have detail of person who giving and recipient.
0402119794
Kind regards
Palm
Written 16 December 2017
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