We were told by the telephone booking person to find the jetty with a reference to the BP service station, which doesn't exist! Then a further phone call gave us a Google reference to a gentleman's house who was quite surprised to see us on his doorstep!
However, once we were on the boat, everything was great. The crew were extremely helpful and knowledgeable, and took special care to ensure our 94 year old mother had a special time. From the time we cruised up the river towards the sea and the Frankland Islands, their support made sure she had a wonderful day, snorkeling with the best of them and we really appreciated that Also very grateful for the stinger suits and other equipment to keep us all safe.
What a fantastic lunch! Fresh prawns, cooked chicken, salads, fresh fruit, soft drinks and fresh water on tap, all served under a tarpaulin strung up under the trees. I was very grateful for the vegetarian option.
The young children loved the treasure hunt, families were well provided for and the older of us had plenty of time to swim, stroll, snorkel at our will - beautiful fishes, turtles, coral, crystal clear water.
The crew were always there on hand to assist and advise where needed.
On the way home, coffee, tea and cake were provided for afternoon tea as we cruised back up the river.
This was a really good day, run by a reliable, friendly and caring company.