Cairns Taxis Limited

Cairns Taxis Limited: Hours, Address, Cairns Taxis Limited Reviews: 3.5/5

Cairns Taxis Limited
3.5
Taxis & Shuttles
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12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Cairns Taxis provides door to door passenger transport service throughout the Cairns taxi district. As well as the central business district, this covers the coastal area generally from Ellis Beach to the north to Wrights Creek, just south of Edmonton. The company operates a fleet of 137 government licensed taxi vehicles comprising sedans and station wagons for up to four passengers, maxi taxis for up to 10 passengers as well as wheel chair capable vehicles. With in excess of 500 government authorised affiliated drivers the fleet operates around the clock every day of the year. Vehicles are equipped with computerised booking and dispatch facilities including GPS technology to enable dispatch of the nearest available car. Each taxi is equipped with electronic payment facilities enabling payment through all the major credit cards recognised in Australia.
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3.5
114 reviews
Excellent
51
Very good
23
Average
6
Poor
8
Terrible
26

S L
1 contribution
May 2022
Tragic. Third time in a row I've been let down by this firm. Even booked in advance this time. Still didn't show up. Rude customer service. Find another way. Especially if you need to be somewhere on time.
Written 20 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sam N
Hove, UK23 contributions
May 2022 • Solo
Booked with them a day in advance. Didnt turn up, indeed didnt even allocate a car until 40 minutes after I had booked. This meant I missed my day trip. Dreadful service.
Written 19 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rob Y
1 contribution
May 2022 • Solo
Taxi failed to show up to a pre arranged booking and almost caused me to miss my flight. May I suggest to this company not to take the booking in the first place if they’re unable to fulfil the commitment. Thank you to Uber for arriving in 1 minute and saving the day!
Written 15 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Susanne T
5 contributions
May 2022 • Couples
I gave a 1 because zero was not an option.
After waiting 45 mins, a taxi pulled up in front of us.
It wasn't there longer than 2 secs and it took off.
The company then had the audacity to send us a message saying 'the driver couldn't find us'.
Thank goodness for UBER.
Written 3 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PBoskabouter
Leicester, UK3 contributions
Jan. 2022
I took a Cairns Taxi from the airport to the Shangri-La Hotel. When I asked the driver to turn on the air conditioner and roll up the windows he reluctantly complied. He then proceeded to roll down the windows again partway through the trip. I should note that I did not speak to him at that time.

At the end of the trip, when I started speaking to him in a respectful manner, he grabbed my suitcase, told me to f*ck off and approached me in a threatening way causing me to back up and look for security.

I left feedback with Cairns Taxi and sent an email without response from them - they don't seem to care. Forget Cairns Taxi, get an Uber!
Written 2 February 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Pam S
Southport, Australia39 contributions
Jun. 2021 • Friends
We called a taxi, waited 13 minutes for a text message to say your taxi is on its way be out the front. After waiting another 20 minutes I arranged for an Uber pickup which arrived before the taxi did. Will Uber from now on.
Written 8 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sofarsogood
Noosa, Australia13 contributions
Jun. 2021
Phoned the day before to book a 0445 airport taxi. After being on hold for a while I spoke to the operator. The taxi arrived on time and I also received a text to my phone advising that it was on its way. In spite of some of these reviews which made me nervous that I would miss a flight, everything went really smoothly and they were completely reliable.
Written 1 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Grant
Australia276 contributions
May 2021
My first and last impression of the INCREDIBLE experience I had in Cairns was book-ended by these jackasses posing as taxi drivers. They were not helpful. They were not pleasant. They were not happy. THEY ARE RIPOFF ARTISTS.One of these buffoons started the meter before I had even loaded my luggage into the car. Thanks for helping me load luggage - JERK. Same when we arrived at the airport, didn't even get out to help me with my luggage- JACKASS.

I refuse to let this sully my view of an AMAZING experience in Cairns at Flynn Crystalbrook and also with PRO DIVE Cairns - both proud Cairns-based businesses.

However, I respectfully suggest that Cairns City council does a few 'silent shopper' trips and actions their findings as these drivers are creeps, buffoons and greedy mongrels. I am certain it is because they no longer can ripoff unsuspecting overseas visitors that don't know any better. Clean house - fire them all. Make them re-apply for their jobs. IDIOTS. If I was Mayor of Cairns I would be horrified that visitors are having to endure this taxi company as their first and last impression of a city trying really hard to wow guests. CLEAN HOUSE CAIRNS CITY COUNCIL. You deserve better, as do your visitors.
Written 17 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Meg
3 contributions
May 2021
I was asked some help by the elderly gentleman who booked a taxi pick up at the airport. He seemed lost so I took him to the taxi rank, we waited for 10 mins but no taxi came. I contacted Cairns taxi via the taxi phone and asked if they can send a taxi to the airport. The operator was extremely rude and unhelpful, basically told us just shut up and wait. It was almost 11pm and the gentleman was very old and has mobility issue which I advised the operator.
We waited another 15min before finally a taxi arrived at rank.
After experiencing the rude unhelpful customer service on the phone, I was harassed by a taxi high beam lights and tailgate on the 60k zone to go faster.
I hear taxi company complains about loosing business over the ride shares.... but I definitely recommend Uber over this taxi company.
Written 4 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jeannette H
Nerang, Australia11 contributions
Mar. 2021 • Couples
Booked the day before for 4.45am did not show hotel rang another we were heading to the airport to catch a plane home lucky we made will do uber bow
Written 19 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Cairns Taxis Limited

Cairns Taxis Limited is open:
  • Sun - Sat 12:00 am - 11:59 pm