Tilt Train
About
Travelling between Brisbane and Rockhampton, sit back, enjoy a smooth and comfortable ride and avoid the traffic onboard the Tilt Train. The Tilt Train connects passengers with some of Queensland's most iconic tourist destinations along the coastline with a quick and convenient way to access the Southern Great Barrier Reef, Capricorn Coast, Bundaberg, Burnett, Fraser Coast and South East Queensland regions. Offering Economy and Business Seats, a Galley Car for light snacks and refreshments and Free Wi-Fi to help you stay connected.. there's no easier way to travel.
Brisbane, Queensland, Australia

Suggest edits to improve what we show.
Improve this listing
Travellers talk about
(49 reviews)
(22 reviews)
(11 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
3.5
273 reviews
Excellent
85
Very good
90
Average
38
Poor
30
Terrible
30

Jill C
1 contribution
Nov. 2023 • Friends
The view was ok, we were unlucky to get seats right next to a window pillar. Next time we would choose a seat with more window viewing.
Written 20 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the review.
Written 3 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Greg W
1 contribution
Sep. 2023 • Family
My partner and I decided to take the train from Cairns to Mackay so we could get some work done while travelling and even have the opportunity to relax or even have a snooze.

Despite having great meals in both directions and having ample leg room, I was under the impression that it was going to be fast. It was the first time I’d been on the tilt train and I can say that the 12 hour trip in both directions was brutal. Yes, it was a smooth ride and the chairs reclined to a decent angle, but after 12 hours, I just had nothing good to say. Why can’t it go faster. I was under the impression that it tilts so it CAN go faster. It is for this reason that I don’t think I’ll go on it again. I feel sorry for those who travelled from Brisbane to Cairns, however, they would have had a more comfortable cubicle. Coupled with extended periods of no Internet, doing my work on the train was very problematic…
Written 27 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. We appreciate your honest feedback, and will pass it onto the relevant teams. We understand your frustration in regards to the speed of our service, but our trains do have to adhere to certain speed regulations, and certain things like tracks, weather and other services can impact this.
Written 3 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roberto
Darwin, Australia115 contributions
Apr. 2023 • Solo
Train was 1 and half hours late, wifi non existent, interior of train run down,
Noisy patrons laying across seats, nothing done by train staff to stop the unruly behaviour
Written 9 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are very sorry to hear that your experience with us was negatively impacted due to disruptions to our rail network. We do our best to get our customers to their destination even during times of disruptions, but we understand this was not the journey you expected. We were disappointed to read of your negative experience. We endeavour to provide our customers with an enjoyable journey and would appreciate if you could share your feedback with us directly. We are unable to manage feedback via this channel so we encourage you to share this with our Customer Feedback Team at customerfeedback@qr.com.au. They will take into consideration the feedback provided, and respond accordingly, it is always appreciated.
Written 13 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rob and T
1 contribution
Jul. 2023 • Solo
Travel weekly between Brisbane-Maryborough-Brisbane by car and decided to try the rail option. Made it to Nambour but no further, $150 to Uber to Brisbane rather than wait hours for buses. While I'm a rail enthusiast, I'll be back in the car, especially with the reduced timetables.
Written 17 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are very sorry to hear of the disruptions that caused your trip to be cut short on this occasion. If you are able to provide some additional details of your travel booking and send them through to our official feedback channel at customerfeedback@qr.com.au then this will be investigated and a response provided by our Customer Feedback Team if requested. We certainly hope you consider travelling with us again.
Written 24 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nick N
2 contributions
Mar. 2023 • Solo
. A took on a position as a specialist physician at Rockhampton Hospital under the condition that I would be able to visit my family at the Sunshine Coast over the weekend which is 600 km south. Immediately after I started my new job I learned that the train I booked for Sunday evening was cancelled and replaced by a bus journey taking 8 hours! So I changed my roster working that weekend and taking off the weekend before. When I arrived at the Rockhampton airport Friday evening I received an SMS from Queenslandrail that the coming Sunday evening train was cancelled as well. They offered again an 8 hour bus trip arriving at Rockhampton by 3:30 am!!!!! My extremely challenging shift at the hospital begins at 8 am. I have to work then without a day off for 12 days. I tried to contact Queenslandrail to find out whether they are really serious. " Our office hours are from Monday to Friday from 8 to 5... no service over the weekend". I had to rent a car on Sunday lunch time for $500 !!!! to be back in time at the hospital after a 6 hours very challenging drive. I traveled many countries by train including India all of which have a much better rail system than Queensland. Queenslandrail is is a disgrace for itself and the state.
Written 4 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are very sorry to hear that your experience with us was negatively impacted due to severe disruptions to our rail network. We do our best to get our customers to their destination even during times of disruptions, but we understand this was not the journey you expected. If you would like to further discuss or have questions about your booking and compensation entitlements, please don’t hesitate to call our reservations team on 1800 872 467. Our reservations team is available to assist at this number from 7am to 7pm (AEST) seven days a week, make sure you have your booking details handy. We also welcome you to lodge any additional concerns through our Customer Feedback Team. You may like to submit the details of your experience in an email to customerfeedback@qr.com.au, providing your name and booking number and the team will take a look at this for you. Once again, we are very sorry that your trip with us was impacted in this way.
Written 13 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roberto
Darwin, Australia115 contributions
Mar. 2023 • Solo
Once again tried the tilt train and once again useless, arrived 1&1/2 hours late at pickup station , wifi not working, seats worn ,train overall looks dated, it’s quicker to drive from Maryborough west to Brisbane than to take the tilt train.
This was my last time I use this train service unreliable,slow,on board services really lacking, catering was closed 15 minutes after leaving station????? This was at 11.50am!!!!! 10 minutes before lunchtime unbelievable. Take my advice fly or drive to Brisbane and avoid this mode of transport, they are really going to have to lift their game before the Olympics get here👎
Written 30 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were disappointed to read of your negative experience. We endeavor to provide our customers with an enjoyable journey and would appreciate if you could share your feedback with us directly. We are unable to manage feedback via this channel so we encourage you to share this with our Customer Feedback Team at customerfeedback@qr.com.au. They will take into consideration the feedback provided, and respond accordingly, it is always appreciated.
Written 2 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ganda68
Yeppoon, Australia47 contributions
Dec. 2022 • Solo
Checked service updates the night before travel — all good
Checked service updates on day of travel to find the train had been cancelled
Coaches are replacing the train but take 12 hours and will arrive after my connecting flight to Brisbane leaves
An absolute shambles

I traveled on this train earlier on in the year , a seven hour journey turned into 12 hours as the train was held up as a train further along the track had broken down . Thought at the time I had just been unlucky but after this latest mess , I won’t be travelling again on it
Written 8 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were disappointed to read of your negative experience. We endeavor to provide our customers with an enjoyable journey. Unfortunately, we cannot process feedback via this channel so we encourage you to share this with our Customer Feedback Team at customerfeedback@qr.com.au. They will take into consideration the feedback provided, it is always appreciated.
Written 11 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

David T
Rockhampton, Australia14 contributions
Nov. 2022
We took the train from Rockhampton to Brisbane due to the high cost of flying and didn't want to sit on a bus for 9 hours or compete with every other driver on the Bruce highway.

The train ride from Rockhampton to Brisbane was ok but was late arriving and the train back to Rockhampton was 3 hours late.

We were informed via text there was track maintenance and we would have to bus from Brisbane to Bundaberg with stops on the way.
There was no apology given by the staff or acknowledgement for the inconvenience just an eta over the louder speaker.
Written 14 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were disappointed to read of your negative experience. We endeavor to provide our customers with an enjoyable journey. Unfortunately, we cannot process feedback via this channel so we encourage you to share this with our Customer Feedback Team at customerfeedback@qr.com.au. They will take into consideration the feedback provided, it is always appreciated.
Written 11 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sam P
Sunshine Coast, Australia5 contributions
Sep. 2022
Very good service staff are very nice and enjoy their job.
We were in business class and the seats are very nice.
I really enjoy Queensland Rail Travel Trains Amazing.
Written 29 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the review. Happy to hear you had a great time onboard.
Written 3 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gail M
1 contribution
Aug. 2022 • Couples
No privacy when sleeping. Train shook the whole time, making it a nightmare to use bathrooms facilities. Seats were uncomfortable with foot rests useless. Surely they could have provided freshly made meals, instead of the pre-prepared stuff provided.

We were thoroughly disappointed with the whole experience.
Written 27 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were disappointed to read of your negative experience. We endeavor to provide our customers with an enjoyable journey, including excellent customer service, comfort and quality menu items. Unfortunately, we cannot process feedback via this channel so we encourage you to share this with our Customer Feedback Team at customerfeedback@qr.com.au. They will take into consideration the feedback provided, it is always appreciated.
Written 4 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 271

Tilt Train: All You Need to Know BEFORE You Go (with Photos)