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Address: Roma Street Railway Station | Roma Street, Brisbane, Queensland, Australia
Phone Number:
+61 1800 872 467
Website
Description:

The Tilt Train not only transports you through some of the most beautiful...

The Tilt Train not only transports you through some of the most beautiful scenery, it also extends the gift of more time to explore it. The Tilt Train between Brisbane and Rockhampton operates almost daily in each direction.

Escape the everyday with an experience onboard the new generation of train travel, the Spirit

of Queensland, travelling the Queensland coast between Brisbane and Cairns. Designed for

relaxation, the Spirit of Queensland combines modern seating and entertainment options with

the romance of long distance rail travel.

read more

TripAdvisor Reviewer Highlights

Read all 162 reviews
Visitor rating
  • 42
    Excellent
  • 56
    Very good
  • 22
    Average
  • 23
    Poor
  • 18
    Terrible
All round enjoyable journey/holiday through QRT

We made the trip to Cairns and back this December just gone as part of one of the holiday packages which you can book through QR. My review is for the train part, the rest of my... read more

4 of 5 bubblesReviewed 1 week ago
Tom R
via mobile

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162 Reviews from our TripAdvisor Community

Traveller rating
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Showing 161: English reviews
Oxford, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 2 days ago NEW

Great views and scenery but train very uncomfortable on the night part of the journey. The food is absolutely dreadful and not to be recommended! They could do so much more with this service. If it was more like the Ghan or the Indian Pacific, then it would be great.

Helpful?
Thank Paul L
1 review
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

I always drive from Brisbane to Nth Qld to see family. This year i chose to take a relaxing ride on the spirit of qld. WORSE CHOICE I MADE! I respect the fact the workers have a hard job and thats understandable...... As far as VERY POOR CUSTOMER SERVICE, I GIVE A 1/10......!!!! They are moody and grumpy. In the... More 

Helpful?
Thank azarazah81
Level Contributor
3 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

We made the trip to Cairns and back this December just gone as part of one of the holiday packages which you can book through QR. My review is for the train part, the rest of my holiday was organised professionally so top marks. I've travelled upon the Sunlander beforehand so the Spirit of Queensland was a fair bit different!... More 

Helpful?
Thank Tom R
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi Tom R, Thank you so much for taking the time to review your return trip to Cairns on the Spirit of Queensland. It is wonderful to hear that you enjoyed your trip so much, even more so that you enjoyed more the second time around! We thank you for all of your feedback, and rest assured this information will... More 

Brisbane, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Seats were not very spacious and if person in front is reclined even less access and comfort. Food and beverages readily available, however you will need to go in search for them as no signage. Good option if driving not an option.

Helpful?
1 Thank Trish S
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi Trish S, Thank you for your review. We regret that the Premium Economy seats did not match your expectations. In comparison to both coach and airline travel you will find that our Premium Economy seats have significantly more generous leg room as well as a larger recline pitch of 42 inches. It is our intention to provide comfortable surroundings... More 

Bray Park, Australia
Level Contributor
87 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Those in charge of Qld Rail Long Distance trains, should take the time to travel on the Indian Pacific or the Ghan.GSR have removed red service altogether, so all travellers now have a private cabin in either gold or platnium. Would the managers of Qld Rail really share a bedroom with 18 other people, put up with snoring and children.... More 

Helpful?
Thank Lynette W
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi Lynette W, Thank you for taking the time to write a review of the Spirit of Queensland. We are sorry to hear that the service did not match your expectations. Our First Class Railbeds are an Australian first, designed to provide customers with a smooth and relaxing ride. Queensland Rail believe the Railbed provides a value for money travel... More 

Brisbane, Australia
Level Contributor
47 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 11 December 2016

Travelled home on this service with my wife from Rockhampton to Brisbane the other week & we could not fault it. It is a far better train & service than that of the Rockhampton Tilt Train & more enjoyable

Helpful?
Thank jamespT1314GO
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi jamespT131GO, Happy to hear of your satisfaction with the Spirit of Queensland! Thank you your review and we hope to see you onboard again. Kind Regards, Customer Service - Travel Queensland Rail Travel More 

Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 December 2016

Accidentally clicked on the wrong train time booking online. They demanded $15 EXTRA to change a $30 booking That's a 50% markup because I accidentally clicked 1 button

Helpful?
Thank Ryan C
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi Ryan C, We do apologise for this circumstance. Our consultant was simply following our standard amendment fee policy. We understand that you have been in touch with our Customer Feedback Team since this incident and this has been rectified and a refund of the amendment fee has been processed for you. We do hope that this small oversight does... More 

Bundaberg, Australia
Level Contributor
234 reviews
119 attraction reviews
common_n_attraction_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 11 November 2016

IT IS A SHAME , that it takes so long to go to BRISBANE, but it is however nice to just look at the little city\s on the way back , it was the replacement train, who took longer, there where no intertainment , nor radio!!

Helpful?
Thank happyBundaberg
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi happyBundaberg, Thank you for your review. We understand that the trip south to Brisbane is a long one when travelling on our Traditional Diesel Replacement trains. We are currently in the middle of giving our second Electric Tilt Train a mid-life overhaul both mechanically and cosmetically (the first of our Electric Tilt Trains was completed earlier this year). While... More 

Sydney, Australia
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 November 2016

A wonderful experience on the train. Food was good quality and quantity. Rail beds are comfortable and you do get some sleep, but remember you are on a moving train. Steven and staff are friendly and helpful. Plenty of room in the shower.

Helpful?
1 Thank Carol C
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi Carol C, Thank you for taking the time to share your experience onboard the Spirit of Queensland! We are happy to hear you had a pleasant trip, we hope to see you again sometime in the near future. Kind Regards, Customer Service - Travel Queensland Rail Travel More 

Bundaberg, Australia
Level Contributor
41 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 21 October 2016

We were first time users of the Tilt train and it was a good experience for our return trip from Bundaberg. The staff are so pleasant and very helpful. The seats in economy are very squashed and uncomfortable but our return trip in business class was much better. The dinner was excellent and the value good. Lovely way to relax... More 

Helpful?
1 Thank MissMokha
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi MissMokha, Thank you for taking the time to write a review on Tilt Train. We are glad you enjoyed your Business Class journey from Bundaberg. Your comments are appreciated and will be considered in our forward planning processes for future improvements. Kindest Regards, Customer Service - Travel Queensland Rail Travel More 

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