Wayoutback Australian Safaris

Wayoutback Australian Safaris

Wayoutback Australian Safaris
4.5
4WD, ATV & Off-Road ToursSafarisNature & Wildlife ToursDay Trips
This location was reported permanently closed
About
Wayoutback Australian Safaris began in 1999 from humble beginnings - from a love of the Australian Outback and its people, combined with a dream to provide unique, small group tours to the highlights of the Northern Territory. From Uluru, the red heart of Australia, to the Tropical waterfalls and wetlands of Kakadu National Park, we deliver quality experiences throughout the NT.
Alice Springs, Northern Territory, Australia
Meets animal welfare guidelines

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4.5
4.5 of 5 bubbles1,322 reviews
Excellent
926
Very good
189
Average
57
Poor
65
Terrible
85

bluesrus70
Melbourne, Australia5 contributions
1.0 of 5 bubbles
Oct 2021
the office staff are the same as walking country so be wary if you are looking at their tours. i would not recommend them, they like to take your money and then treat you like crap. 1 star is too much for this company
Written 8 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MartyDownunder
Canberra, Australia399 contributions
1.0 of 5 bubbles
Mar 2022
The tour operator has gone into liquidation .. I can't find a way to tell Tripadvisor .
SO YOU CAN' T BOOK TOURS
SEE THEIR WEB SITE
Written 26 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mike F
Leicester, UK17 contributions
1.0 of 5 bubbles
Jan 2022
I paid (in full) for this trip but due to Covid-19 have been unable to travel. I requested a refund in June 2021 but 7 months later the company has not returned my money. They have even stopped acknowledging my emails. I find this totally unacceptable as they have AU$1854 of my money.
Written 24 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Megan B
1 contribution
1.0 of 5 bubbles
Sept 2021
Made a booking in Aug 2021 of which was cancelled 2 Sep 2021 by the company. Still waiting for refund and keep getting given the runaround by the company. Happy to take the money and acknowledge they need to refund but am still waiting. Have contacted the company multiple times but keep getting blown off , last excuse " I have emailed the finance manager and unfortunately cannot advise you until I hear back". No customer service as that was 2 months ago.
Written 18 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elisa J
70 contributions
1.0 of 5 bubbles
Apr 2021 • Friends
My sister and I bought a day trip to Litchfield with Wayoutback Safaris at the start of 2020. We weren’t able to complete the trip due to the impacts of COVID but were promised a refund by the company at the time. It is now almost two years later and despite multiple disregarded emails, emails promising that a refund will be issued shortly and no contact phone number - in addition to an email from the CEO asking customers not to post complaints on social media due to the impacts of COVID on the company - we are yet to receive a refund. The company continues to operate, distributing a “skeleton staff” out of office email, all the while bringing out new tour offerings, but refuses to refund customers who are also struggling to contend with the impacts of COVID - the effects of the pandemic have affected the livelihoods of customers in addition to companies. I sympathise with companies struggling at this time but it is not fair to hold onto the funds of customers who are unable to experience a company’s services.
Written 27 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

clairebear802
Melbourne, Australia43 contributions
1.0 of 5 bubbles
We booked this tour in April with the border closure refund policy in mind. We paid our balance at the end of August, and just over a week later got an email saying our tour was cancelled. We were asked if we wanted a date change or refund. We asked for a refund. For the next six weeks following this, despite us emailing, messaging, calling etc, we only heard back once. I ended up having to contact NT consumer affairs (speak to Amanda - she was a great help) who provided me with other avenues to pursue. We of course understand that the current time is hard for tourism businesses such as this, however, a little communication goes a long way. Not hearing anything back, we feared we would never see our $4000 and they were ignoring us to be dodgy. I finally got my money back yesterday after saying my next step was to go to VCAT and lodge a legally binding order for a refund. The whole experience was really stressful. Communication would have completely changed the course of how we felt about this situation and what we needed to do to rectify it.
Written 15 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JEBCBR
Canberra, Australia275 contributions
2.0 of 5 bubbles
Taking this tour from Jabiru, we spent around 30 minutes on board driving to pick up other passengers before heading off to the Fall. I say Fall as, although it's advertised as going to Twin Falls - it did not. Twin Falls had been closed all season! No forewarning or price reduction. Onwards towards Jin Jin Falls the air-conditioner broke down. It was a sunny 37 degree day and we had about 90minutes drive time to get to the first stop, a toilet break. Inside the back cabin people were suffering with heat stroke and would have been at least 50 degrees. Had to get the guide to pull over as a young lady was overcome by the heat. Getting off the bus the air outside felt cool even though it was 37°! Another 25mins inside the hot box to get to the Falls felt like hours as the road was terrible, not the tours fault. The walk (read climb) to the Falls after being so hot was very difficult. Then the bus broke down 5mins after leaving the falls, but the guide and others managed to get it back on the road. Back on the hot bus for about an hour or so we met up with a substitute bus which thankfully had working air conditioning. I have requested a partial/full refund on several occasions, without success, as this tour was not as advertised and we had quite a distressing day.
Written 7 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

LMaussie
Brisbane, Australia99 contributions
5.0 of 5 bubbles
Absolutely amazing and immersive small group experience! They are the real deal. With a max of 16 ppl in a 4wd bus, you’re guaranteed lots of adventure & going off the beaten track. They really know what they’re doing. We did their 3 Day/ 2 Night Kakadu tour.

We can’t speak highly enough of our tour guide Leigh. His wealth of local knowledge across land and country, culture and animals was so educational and he has a great sense of humour & such a positive happy energy. He has so much passion and loves sharing everything he knows with his guests.

Leigh was also very flexible and accommodating to our needs and the changing weather. Thank you so much Leigh for tweaking our itinerary to make everyone comfortable when it hit 39 degrees and we needed some extra swim time! Thank you so much!
Written 30 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carolyn & Allan
Torquay, Australia2 contributions
5.0 of 5 bubbles
Sept 2021 • Couples
My husband and I went on the Uluru, Kata Tjuta & Kings Canyon tour in early September 2021. Our guide was Robert (Robbie) and we were very impressed by his enthusiasm, passion, knowledge and consideration of each individual in his care. Robert put our safety first above all else in every situation; he didn’t rush us and he was always trying to make the trip our best experience possible - thank you Robert. We loved all the Spring wildflowers, Aboriginal art and culture, and the magnificent colours and rock shapes. The food on the trip was great and it was a wonderful experience.
Written 17 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen
1 contribution
5.0 of 5 bubbles
Sept 2021 • Friends
What a wonderful trip. We travelled with friends and made new friends in our group. The scenery, the companionship, and the fun experiences along the way made it so memorable. But by far the best thing about this trip was Robert our tour guide, he worked tirelessly to show us our beautiful country, to feed us, to encourage us to do things we hadn’t planned (like spend the night in swags) and now we’re so grateful to him for an experience we could have missed. It was a fantastic trip. Thank you Robert. This trip is adventurous but worth it.
Written 15 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Wayoutback Australian Safaris: All You Need to Know BEFORE You Go (with Photos)