LuxCar
LuxCar
5
About
LuxCar is specialising in chauffeur-driven hire cars in Sydney, Melbourne, Adelaide, and Brisbane. We pride ourself on our ability to provide a professional, reliable, discreet, friendly service, and will cater to all your requirements. Our highly trained chauffeurs are dedicated to delivering you safely to and from your desired destination. Get an instant quote and book online through our website.
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5.0
258 reviews
Excellent
237
Very good
7
Average
7
Poor
3
Terrible
4
Darren H
8 contributions
Oct 2021
I have used Luxcar service many times now, mostly for trips to and from the airport. last night we used the transfer service to a restaurant. The service provided by this company is fantastic, from their website to book through, to confirmation emails and texts, all are top shelf.
The driver always arrives on-time, if not a couple of minutes early, this in itself is valuable.
We have had reason to adjust bookings in the past when our plans have changed, and they have been very accommodating.
if you are looking for a reliable transport service, these are your people.
The driver always arrives on-time, if not a couple of minutes early, this in itself is valuable.
We have had reason to adjust bookings in the past when our plans have changed, and they have been very accommodating.
if you are looking for a reliable transport service, these are your people.
Written 20 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WorldTravellerOz
Sydney, Australia1,364 contributions
Dec 2019
On a busy night like NYE, you would expect a few cracks but this company continues to show the experience and knowledge of how to run a company for its customers.
I have used their service dozens of times and on a busy night like NYE, they didn't skip a beat. Well done to Sam and Austin and the whole staff that do a wonderful job with a beautiful fleet of cars to match.
I have used their service dozens of times and on a busy night like NYE, they didn't skip a beat. Well done to Sam and Austin and the whole staff that do a wonderful job with a beautiful fleet of cars to match.
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark G
Gold Coast, Australia1 contribution
Sept 2020
Hired an Aldi to pick up my Son and his girlfriend to go to the grade 12 formal. They loved it, said driver was great, took the time to wait in line for the drop off, sent updates as to the booking, was really easy to change when Covid 19 got in the way (three times we had to change it, easy as). very very happy kiddies, very happy parents!!
Written 18 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John H
Montgomery Village, MD127 contributions
Feb 2020
We used LuxCar for transport from Sydney Airport to our downtown hotel, then again from the hotel to White Bay Cruise Terminal to start our cruise. Our driver, Austin, was extremely courteous, personable and helpful, from meeting us in the arrivals to helping with the luggage and providing excellent information about the areas we drove through and some tips on places to visit while in Sydney. We liked him so much we requested his services for our trip to the Terminal. The fact that he showed up to drive us in a Maserati Quattroporte (my wife's dream car!) was a real bonus! We had to make a last minute change to our pick-up time for the trip to the White Bay, and LuxCar went out of their way to accommodate us. Excellent and timely communications were a real plus!
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AJR
1 contribution
Mar 2020
We were excited to be given an upgrade to a lovely black Maserati and Austin, our driver was impeccable.
The whole trip to the Registry office and back to Darling Harbour was fun and seamless. Thank you Ricky !
The whole trip to the Registry office and back to Darling Harbour was fun and seamless. Thank you Ricky !
Written 2 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Davina B
3 contributions
Feb 2023 • Couples
Rented a Mustang for a day my dream car, and found Luxsports very professional, and accurate in the information they gave to us. John’s communication was awesome and we have the loveliest memory to show for it! Thanks Luxsports!
Written 5 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JFitzy79
Melbourne13 contributions
Jan 2020 • Couples
What a great service. I received a message just before arrival at Sydney airport as to who our driver would be and where to find him. Very courteous, excellent driver couldn’t ask for more .Thanks LuxCar hope our return journey will be the same experience.
Written 4 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
salvo56desmond
Singapore, Singapore120 contributions
May 2018 • Friends
Booked thru online and it’s fast and simple.
Received sms on my local number from the driver when i arrive at the airport, and update me where he will be meeting me. Friendly driver also helped us to load our luggage. Everything went smoothly.
However, when checking my Credit Card bills online few days later, i was shock to find that i was charged an additional A$50 by LuxCar without any notify. Email them and they inform that it was due to additional waiting time and car park fee incurred while waiting for my arrival (flight was not allow to disembark due to Sydney single lane airway, so delay 20mins)
I didn’t blame them for the charges, but at least inform the customer first, and not just keep quiet and hope the customer didn’t find out. That is not very professional.
Received sms on my local number from the driver when i arrive at the airport, and update me where he will be meeting me. Friendly driver also helped us to load our luggage. Everything went smoothly.
However, when checking my Credit Card bills online few days later, i was shock to find that i was charged an additional A$50 by LuxCar without any notify. Email them and they inform that it was due to additional waiting time and car park fee incurred while waiting for my arrival (flight was not allow to disembark due to Sydney single lane airway, so delay 20mins)
I didn’t blame them for the charges, but at least inform the customer first, and not just keep quiet and hope the customer didn’t find out. That is not very professional.
Written 20 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aunti Shirley
Sydney, Australia15 contributions
Apr 2018 • Business
Great chauffeur service. Flight delay for two hours. Luxcar are happy to change the time. As I was late for my appointment and need to change my destination address. Luxcar has modified my booking without any issues. Best services. Will book them again.
Written 6 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
P R
Sydney22 contributions
Nov 2017 • Family
I booked LuxCar primarily due to the overwhelming number positive reviews on Tripadvisor. My trip was an early morning airport pickup to be dropped in the suburbs of Sydney.
Everything started off great - text message when I landed informing of the driver's name and phone number. The driver was waiting for me at arrivals with my name on the phone, and helped me with the many large and heavy suitcases I had.
However, things went awry from there - I noticed the driver took a different turn away from the highway that I would expect he'd go on to get to the destination. Turns out, he had to make a detour at a petrol station to refuel. Although unavoidable, that was totally unacceptable - the car should have been refueled before picking us up. Because of this detour, we had to then take a roundabout way to get back to the highway; this total detour I estimate added about 20 minutes to a trip that otherwise would have taken 40 minutes.
Suffice to say, atlthough all other parts of the trip were fine, this incident left asour taste in my mouth, especially given it was a 6am arrival after a 16 hour flight from the US. Clearly this is an isolated incident given the other excellent reviews, but it's unfortunate it happened to me.
Everything started off great - text message when I landed informing of the driver's name and phone number. The driver was waiting for me at arrivals with my name on the phone, and helped me with the many large and heavy suitcases I had.
However, things went awry from there - I noticed the driver took a different turn away from the highway that I would expect he'd go on to get to the destination. Turns out, he had to make a detour at a petrol station to refuel. Although unavoidable, that was totally unacceptable - the car should have been refueled before picking us up. Because of this detour, we had to then take a roundabout way to get back to the highway; this total detour I estimate added about 20 minutes to a trip that otherwise would have taken 40 minutes.
Suffice to say, atlthough all other parts of the trip were fine, this incident left asour taste in my mouth, especially given it was a 6am arrival after a 16 hour flight from the US. Clearly this is an isolated incident given the other excellent reviews, but it's unfortunate it happened to me.
Written 24 November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
what would the cost of a return trip from the airport to Four Seasons hotel Circular Quay be please? Two adults, two pieces of luggage plus hand luggage.
Written 7 December 2017
We are a group of 7, with 1 large luggage,4 medium sized luggages and 2 small sized luggages.
Please advise if the 7 seater and 5 luggages car type accommodate us?
Thanks.
Written 12 April 2017
Hi There, Our people mover vehicle will be able to accomodate your requirements. The people mover category will be able to accomodate up to 5 large suitcases or equivalent. For reservations, please visit our website.
Written 12 April 2017
Hello,
When arriving at Sydney airport where are you picked up from?
Written 24 January 2017
Hello, please find the pick-up points as follow:
INTERNATIONAL AIRPORT (T1)
Chauffeur will be waiting at the arrival hall with a sign.
DOMESTIC (T2)
Chauffeur will be waiting at the hire car rank standing next to the vehicle with a sign. T2 hire car rank is located outside the glass door directly in front of luggage carousel number 5.
DOMESTIC - QANTAS (T3)
Chauffeur will be waiting at the hire car rank standing next to the vehicle with a sign. T3 hire car rank is located outside the glass door directly in front of luggage carousel number 2
Written 24 January 2017
G'day chaps,
Can I book the pick from SYD International airport to the Marriot and book another trip from hotel to airport at the same time for the date of departure - how much for two passengers please ?
How do you make sure the driver stands out when passing through ARRIVALS to meet us ?
Written 12 January 2016
how many adults can you take in one trip?
Written 2 November 2015
Hello, the largest vehicle we have is Mercedes Sprinter which can carry up to 11 passengers in one trip. please visit our website for more details, quote, and available options. Thank you.
Written 2 November 2015
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