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Australian Opal Cutters and Pearl Divers

Open today: 9:00 am - 6:00 pm
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Review Highlights
Wonderful Selection, Great to work with

I purchased a beautiful set of pearl earrings, not only do I love them. But my experience at the... read more

Review collected in partnership with this attraction

Reviewed yesterday
natyous
,
Atlanta, Georgia
Opal Ring Repair

I cannot highly enough rate my visits to Australian Opal Cutters and Pearl Divers. Whilst recently... read more

Review collected in partnership with this attraction

Reviewed 1 week ago
880jack
,
Durban, South Africa
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Traveller Overview
  • Excellent81%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
About
Free Opal Cutting Tour and Lesson. Australian Opal Cutters is a family owned, third generation gem company. We source precious Australian Opals directly from the mines and sell directly to you, so you can get the best value. Rarity, Affordability...more
Open Now
Hours Today: 9:00 am - 6:00 pm
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Suggested duration: 1-2 hours
Contact
295-301 Pitt St | Level 3, Sydney, New South Wales 2000, Australia
Central Business District
Website
+61 403 456 518
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1 - 10 of 430 reviews
Reviewed yesterday

I purchased a beautiful set of pearl earrings, not only do I love them. But my experience at the store was amazing. They were attentive, accommodating, and had a great selection to choose from. I will definitely return!

Review collected in partnership with this attraction
Thank natyous
Reviewed 1 week ago

I cannot highly enough rate my visits to Australian Opal Cutters and Pearl Divers. Whilst recently on holiday in Sydney, Australia I visited their manufacturing jeweller outlet, to enquire if they could repair and re-polish my Opal Ring. Shigeko, the lady that assisted us was...More

Review collected in partnership with this attraction
Thank 880jack
Jason B, General Manager at Australian Opal Cutters and Pearl Divers, responded to this reviewResponded 5 days ago

We are SO GLAD you trusted us to repair your precious Opal Ring! We treat jewels as if they belonged to our own family members. Thank you for your recommendation!

Reviewed 1 week ago

Nice reasonably priced selection of jewelry. Went there because there was a coupon in a tourist map I received. Just be aware that you will get a hard sales pitch if you go in for the free opal cutting demonstration.More

Review collected in partnership with this attraction
Thank danasM627SV
Jason B, General Manager at Australian Opal Cutters and Pearl Divers, responded to this reviewResponded 3 days ago

Soooo sorry you got a hard sales pitch! This is never our goal or intention and I have personally given hundreds of cutting demonstrations for fun and education and will make sure that a "no pressure" culture continues! Let me know how I can make...More

Reviewed 4 weeks ago

On board our ship, opal prices were outrageous. But in Sydney, we happened on Australian Opal Cutters, and we could not be happier with our discovery. We found a beautiful opal pendant for about 1/4 of the price being asked on the ship. The young...More

Thank wrl0max
Jason B, General Manager at Australian Opal Cutters and Pearl Divers, responded to this reviewResponded 3 weeks ago

We are so glad you discovered us! We love educating our customers about Opals and Pearls. We want every customer to have a memorable experience when they visit us. We hope you enjoy the beautiful opal you purchased! Thank you for your wonderful review!

Reviewed 4 weeks ago

I had problems with a clip on pearl pendant that kept coming loose and falling off its chain. Finally the pendant fell off, got lost and had to be replaced. Australian Opal Cutters were fantastic and I purchased a new one at a heavily discounted...More

Thank Lu W
Jason B, General Manager at Australian Opal Cutters and Pearl Divers, responded to this reviewResponded 3 weeks ago

We are sorry you had problems with your pendant. As you know, we 100% guarantee ALL of our products. We provide old-fashioned customer service, not only while you are in the store, but afterwards as well -- a rarity these days! Thanks for the review!

Reviewed 4 weeks ago

I loved the information provided by our salesperson. She was very informative about shopping for pearls. I really wanted to get back and purchase another necklace but we ran out of time. Next trip I want to purchase a gold pearl. They are so beautiful.

Review collected in partnership with this attraction
Thank brendantex
Jason B, General Manager at Australian Opal Cutters and Pearl Divers, responded to this reviewResponded 4 weeks ago

We love educating our customers on Opals and Pearls. We are sorry you did not get to make another trip to our store. We look forward to seeing you again the next time you are in Sydney!

Reviewed 6 July 2018

I found this place by chance when looking for a present, and I am really satisfied with the opal I bought. Here you are sure to get great quality products, there is a lot of choice and for all range of prices. Also, the staff...More

Review collected in partnership with this attraction
Thank Marine B
Jason B, General Manager at Australian Opal Cutters and Pearl Divers, responded to this reviewResponded 4 weeks ago

We are glad you found our unique store where our goal is to provide excellent customer service. We have a wide variety of beautiful products for our guests to choose from in a range of budgets. Thanks for your recommendation!

Reviewed 4 July 2018

I wanted to find a nice piece of jewelry to bring back from my trip, but stay within a budget that made sure I didn't have to spend time in long lines at Customs. I was assigned a salesperson that gave me short tutorial on...More

1  Thank HuskerFlyer
Jason B, General Manager at Australian Opal Cutters and Pearl Divers, responded to this reviewResponded 4 weeks ago

We love educating our customers on Opals and Pearls. We provide old-fashioned customer service -- a rarity these days! No matter how long it takes, it is our pleasure to assist you in finding that perfect piece of jewellry. Thanks for the review.

Reviewed 4 July 2018

Very happy with my purchase of a black opal ring. Salesperson was very helpful showing a great variety of loose stones as well as rings. The ring I chose was sized the same day and ready for pickup within a few hours of purchase. Did...More

Review collected in partnership with this attraction
Thank Maria C
Jason B, General Manager at Australian Opal Cutters and Pearl Divers, responded to this reviewResponded 4 weeks ago

Thank you for visiting our unique store where our goal is to provide excellent customer service. We are quite different from your typical jewelry store where we are more focused on the customer's experience rather than the store's sale.

Reviewed 3 July 2018

Although I wanted just some raw opal stones, I had an excellent customer experience, with detailed information on how to get the maximum brightness from the gems.

Review collected in partnership with this attraction
Thank EkPin
Jason B, General Manager at Australian Opal Cutters and Pearl Divers, responded to this reviewResponded 4 weeks ago

We love educating our customers on Opals and Pearls. We are glad you had a great experience!

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Nearby
Central Business District
The Sydney Central Business District is abuzz with
energy. Power brokers run to and from high rise
buildings and after-work drink places, high-end
shoppers tour venues like the QVB, and fine diners
frequent the many celebrity chef restaurants. For a
dose of culture, walk to the NSW Art Gallery, or visit
the Sydney Museum. To escape the hustle and bustle,
reconnect with nature at the Sydney Botanical Gardens
...More
Questions & Answers
Ask a question
IleneHacker
28 September 2017|
AnswerShow all 4 answers
Response from Jason B | Property representative |
Dear Opal and Pearl lovers, yes we can accommodate your group, all we need is to know when exactly you are arriving. We can set up a market type sale, where you can walk around 8 tables and choose your items. Please email us... More
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