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About Ucruise Sydney
Ucruise Sydney is an exceptional cruise operator specialising in private boat hire on Sydney Harbour. We have a large range of the best boats available to hire; whether you're looking for a small vessel perfect for families, a medium sized vessel for social gatherings and parties, or a large luxury option fit for those special occasions or corporate functions, we have great options for all. Search for your ideal boat and compare easily to find the best option. Then let us take care of the rest. Get in touch with us!
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Ucruise Sydney
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Selina L wrote a review Feb 2019
6 contributions9 helpful votes
We had an afternoon cruise for a few hours for a team event. Just wanted to say thank you for a great cruise. Our boat was right on time, our skipper Martin was awesome with a wonderful attitude. Our alcohol delivery was delayed but he was happy to wait & be flexible. He gave a good safety briefing, explained a great itinerary and even offered to take some group photos. The boat was also great and we had a wonderful team event.
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Date of experience: January 2019
eleanorraczkowski wrote a review Jan 2019
Sydney, Australia3 contributions
We've been doing Australia Day sailing/boating for many years but the last one, 2019 was outstanding, thanks to Ucruise. From day one the communication was very easy and straight forward. When it came to the actual day of our cruise Ucruise has contacted me a number of times via e-mail and text to ensure we had every detail we needed. Our skipper Guy was friendly and accommodating and took us to the locations we wanted. We felt looked after really well. The vessel Champagne lady was a perfect option for a group of 20 guests. There was loads of space for all of us to hide away from the sun being a catamaran. We loved it so much that we are booking it again for next year. So you should as well! :-)
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Date of experience: January 2019
589PeterK wrote a review Jun 2018
Sydney, Australia52 contributions38 helpful votes
We live in Sydney close to the harbour. My brother and his wife visited from USA and my sisters joined us. This was the first time we had all been together in 59 years. U Cruise - Kyle organised a craft for 12 people for a 4 hour cruise. Fantastic service and communication provided. All communication via email was prompt and detailed. The boat MV Salute and the skipper Mark were great. Mark the owner was informative and extremely friendly making the day fun. We self catered and would recommend Packed Lunch Alexandria email: orders@packedlunch.com.au. They delivered to the wharf prior to pickup. All in all a great experience. Peter and Robin - Sydney
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Date of experience: June 2018
elenarmartin wrote a review Feb 2018
Sydney, Australia3 contributions3 helpful votes
Couldn't recommend highly enough. Had a great day out with a group of friends. Was taken to a swimming spot before seeing the opera house and bridge. Will definitely be using Ucruise again!!
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Date of experience: January 2018
poldpol wrote a review Jan 2018
Sydney, Australia1 contribution
Would not recommend booking a cruise with ucruise! The correct pick up time/ location was not communicated to me so we (a party of 35) were waiting at the wrong wharf for over an hour for the boat to arrive. The owner then told me that they had told Ucruise about the incorrect wharf number on the itinerary - this information was not passed on! For the amount you are paying per hour for boat hire, you'd expect to be able to enjoy the boat for the whole time you've paid for it, not waiting at the wrong wharf for over an hour! I then received very poor customer service and communication after the event.
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Date of experience: December 2017
Response from Emmanuel A, Owner at Ucruise Sydney
Responded 7 Jan 2018
Our sincere apologies for the miscommunication on your change of wharf location. It's extremely rare for this to happen. Emails do go out 1 week and 1 day before cruise dates, to both customer and boat owner, providing contact details to each other. This is in place in the event of any last minute changes. After speaking with the boat owner directly, they informed us the delay was around 15 minutes and this time was returned to you at the end of the cruise. As you can see from almost every other review our service is normally exceptional. We very much regret you did not experience this. Please don't hesitate to get in touch if you would like to discuss further.
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