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Sydney Visitor Centre

Certificate of Excellence
The Rocks
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Address: Corner Argyle and Playfair Streets | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
+61 2 9255 1788
09:30 - 17:30
Open now
See all hours
Sun - Sat 09:30 - 17:30

TripAdvisor Reviewer Highlights

Read all 62 reviews
Visitor rating
  • 22
  • 13
    Very good
  • 3
  • 1
  • 1
Small info center

It seemed like they might have been in a temporary location - since it was quite small. The staff was helpful and quick to serve us.

4 of 5 bubblesReviewed 12 January 2017
Diane K
Chicago, Illinois
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62 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Chicago, Illinois
Level Contributor
1,408 reviews
858 attraction reviews
common_n_attraction_reviews_1bd8 396 helpful votes
4 of 5 bubbles Reviewed 12 January 2017

It seemed like they might have been in a temporary location - since it was quite small. The staff was helpful and quick to serve us.

Thank Diane K
Level Contributor
20 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 2 December 2016

We were helped by a staff member that appeared to be not of original Australian descent. (sorry, since we do not have a name, this is the best way to describe him) He was not very motivated and tried to stir us away from all the free attractions. He told us not to take the public ferry to Manly because... More 

Thank atlantacitygirl
Level Contributor
1,151 reviews
484 attraction reviews
common_n_attraction_reviews_1bd8 315 helpful votes
4 of 5 bubbles Reviewed 15 November 2016

Conveniently located at the Rocks, this area is actually very small with only a small shop space. It was also very busy and also had a lot of brochures etc so seemed well stock with information

Thank youke_worldwide
Evanston, Illinois
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 29 September 2016 via mobile

If you didn't get to book anything in advance, the centre is where to go. James, Sales Manager, is like a docent in knowledge level. He helped guide us to all of the tours and sites we had dreamed of doing. And they book it for you all right there. And great value!

Thank Mellissa T
Level Contributor
5 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 29 August 2016

I was seeking for something to do for my last evening in Sydney and I thought why not pay a visit to The Rock? However I have no single idea what to seek out. Fortunately I know about this Free Tour from Sydney Visitor Information Centre that there will be routine FREE bring around tour by volunteer. The experience was... More 

Thank Dave L
Singapore, Singapore
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 August 2016

I strongly suggest that visitor should visit this centre if you having queries. They able to answer and help your solve on your problem. They help us book for the bike tour and airport bus shuttle from hotel which is more cheaper and reliable. Thank you for your service.

Thank tangyuan4
Bangkok, Thailand
Level Contributor
1,495 reviews
686 attraction reviews
common_n_attraction_reviews_1bd8 845 helpful votes
4 of 5 bubbles Reviewed 9 July 2016 via mobile

What you would expect from a visitor's center. Lots of brochures, maps and helpful information. Although I came prepared with maps and information on what I wanted to do, I still found some ideas from browsing around. Knowledgeable staff also. In The Rocks area.

Thank bob2bkk
Austravel, Manager at Sydney Visitor Centre, responded to this review

Thank you for visiting the Rocks Visitor Centre. We are pleased to hear that you were able to gain some new ideas from your visit. Our staff are always happy to share some suggestions to help plan your visit to the Rocks and beyond More 

Tamworth, United Kingdom
Level Contributor
175 reviews
147 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 7 June 2016

When you have limited time in any new place, it's best to search out a visitor centre to make the most of the time you have. There are so many things to see and do in Sydney, visiting here first will help you get the most of your time, along with picking up great tips, you can get discount vouchers... More 

Thank Off_down_under
Austravel, Manager at Sydney Visitor Centre, responded to this review

Thank you for your kind words. We are pleased to hear that your visit to our Visitor Centre was helpful. We hope that you enjoyed your stay in Sydney. We also have adventure tours available for the Sydney area and beyond. More 

Kuching, Malaysia
Level Contributor
345 reviews
139 attraction reviews
common_n_attraction_reviews_1bd8 232 helpful votes
4 of 5 bubbles Reviewed 29 May 2016 via mobile

We found this centre located within The Rocks Centre building on our way back from the Harbour Bridge. On the ground floor are souvenir shops. Although I had no intention of going there, I found out that this centre has all information on Sydney and its attractions. I bought my Hop On Hop Off Bus ticket here. The counter staff... More 

Thank James N
Austravel, Manager at Sydney Visitor Centre, responded to this review

We are pleased to hear that you found our staff friendly and helpful. We aim to ensure that we are able to assist our visitors in any way that we can. The staff are very happy to assist with providing information as well as booking any tours, cruises, accommodation etc to ensure that you have a wonderful stay in Sydney More 

Level Contributor
1,446 reviews
717 attraction reviews
common_n_attraction_reviews_1bd8 333 helpful votes
4 of 5 bubbles Reviewed 15 April 2016

The Sydney Visitors Centre in The Rocks is another great NSW Visitors Centre staffed by knowledgable and enthusiastic people who provide good information to travellers. Good selection of brochures and maps to assist in trip planning. Recommended.

Thank Tony W

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Sydney Visitor Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in The Rocks

Neighbourhood Profile
The Rocks
The first residents of the Rocks were convicts and sailors from the old nation. As the oldest neighbourhood in the city, the area's cobblestone streets host more than 100 heritage sites and buildings, including the oldest house in Sydney, Camden Cottage, which was built in 1816. Taste a “midi “ or a “schooner” of beer and dine “al fresco” on the waterfront at some of the oldest pubs in Sydney. The weekend markets at the Rocks are where you can find local artists' hand-made souvenirs, organic food and designer jewelry in a relaxed and friendly atmosphere. To enjoy some of the best Australian and international contemporary art, the MCA museum is open every day and select evenings. At the end of a long day of sightseeing, be sure to save energy to dance the night away at the area's many late night entertainment venues.
Explore this neighbourhood