We had the original climb booked for 8.1.19 but due to poor air quality because of the bush fire smoke, we had this cancelled with the option to reschedule or refund. We totally understand the reason for cancellation and appreciate this can’t be helped - but We were disappointed with the way it was handled, as we were told by voicemail only 20 mins before the climb was due to start, even though the weather had been the same all day and our climb was booked for the twilight climb at 6.05pm... so it stated off a rocky start.
The climb was rescheduled to 5.45 pm the following day (issuing us a €135 refund due to it no longer being a twilight climb & this was the difference in price), we were also told to ring up about 4pm to check the status of the climb. Which we did & was told it was going ahead. We turned up, and was given a courtesy voucher for €20 to either put towards souvenirs, put towards photos or spend in the shop... this was given to account for the inconvenience and was a nice touch!
Our leader, Darlington, was fabulous! He was full of information but in a lovely, chatty and fun way. He made the trip! He involved the full group & knew/remembered everyone’s names. The climb itself offered amazing views & was actually quite easy to do, as you take regular breaks for information and to take in the scenery.
Highly recommend the climb to anyone! Unfortunate experience to start with, which we wish they’d have handled better (possibly with an earlier cancellation or with a “possible cancellation” call)...
Don’t hesitate! Just book it! Worth every penny!!