Sea Life Sydney Aquarium
Sea Life Sydney Aquarium
4
10:00 AM - 4:00 PM
Monday
10:00 AM - 4:00 PM
Tuesday
10:00 AM - 4:00 PM
Wednesday
10:00 AM - 4:00 PM
Thursday
10:00 AM - 4:00 PM
Friday
10:00 AM - 4:00 PM
Saturday
9:30 AM - 5:00 PM
Sunday
9:30 AM - 5:00 PM
About
Embark on a journey of amazing discovery through SEA LIFE Sydney Aquarium’s extraordinary zones including Day and Night on the Reef. Experience the iconic wonders of the Great Barrier Reef and be amazed as it transitions from night to day in the largest Great Barrier Reef exhibit in the world. Meet the marine turtles, reef sharks & hundreds of tropical fish that call the reef home. Get face-to-fin with over 13,000 animals in an impressive six million litres of water as you explore sub-Antarctic Penguins in the Penguin Expedition boat ride, South Coast Shipwreck, Dugong Island and meet our resident dugong, Pig, to learn all about his heart-warming rescue story. Then face your fears at Shark Valley, a 100 metre ocean-tunnel walk-through, full of jaw-some sharks and huge rays! Make sure you join in with our interactive daily talks, or book ahead to join us for a Penguin Passport experience, a behind-the-scenes fish feeding or take the plunge with the new Shark Dive Xtreme!
Duration: 2-3 hours
Meets animal welfare guidelines
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AU$40.80
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The area
Address
Neighbourhood: Darling Harbour
The original docklands of Darling Harbour have been transformed into a tourist mecca with entertainment for the whole family. Cockle Bay Wharf offers dining options from budget to upscale and million dollar views of the harbour. Young crowds gather on weekends for nightlife that ranges from salsa clubs to Dj’s. Families can visit the Chinese Gardens of Friendship or the Sydney Aquarium, one of the largest in the world. The Sydney Maritime Museum and the IMAX theatre are also popular attractions. The Harbourside Shopping Centre is a site unto itself, with hundreds of shops, restaurants and bars. On Saturdays in the summer, the city puts on a spectacular fireworks show along the harbour's shore and there are plenty of other free events during the year - Darling Harbour Fiesta, VIVID’s light installations and the Sydney Festival, just to name a few.
How to get there
- Wynyard • 7 min walk
- Town Hall • 9 min walk
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See what travellers are saying
- kimmysue42Minneapolis, Minnesota2,754 contributionsGood family activity while visiting SydneyNice aquarium in the heart of the waterfront district in Sydney. Lots of sea like to look at. The fun tunnel is a delight for many to see the sharks & fish swimming above and around you. We were not able to see any dolphin or penguin shows but there is the opportunity if you time your visit correctly. I enjoyed watching the manatees feeding on the lettuce.Hey, Thanks for the great review! We hope you were able to go home having learnt some new facts about our awesome oceans! Can’t wait for your next visit Cheers, The SEA LIFE Sydney TeamWritten 28 October 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2023Travelled with friendsWritten 18 October 2023
- Pajamas162 contributionsAverage aquarium. Long walks between exhibitsWater is quite murky and exhibits look quite old. The penguin boar ride was closed. It's not worth the money from a visitation experience perspective. Hope the expensive entry fee goes to keeping the animals healthy and happyHi there, We are sorry to hear that your visit here was disappointing. We continue to review and upgrade our facility and your feedback is one of the best contributions to ensure we are taking the right steps to make our guests happy and comfortable. We have recently put a lot of resources into renovating the attraction over the years. Our most recent update was our Great Barrier Reef Exhibit which was completely changed to be an immersive experience of Day and Night on the Great Barrier Reef! You are able to experience a bio-luminescence beach, coral spawning and the process of a Green Turtle egg hatching lifecycle. I hope you were about to learn about these amazing processes along our Great Barrier Reef during your visit. Most of the tanks here at SEA LIFE Sydney pull water from Darling Harbour! During the filtering process the water can go a little foggy, making it harder for our guests to see our creatures. However, this means the creatures are able to live in happy healthy water! Crystal clear water would be amazing; however, our little fishes sadly would not survive in this. We hope you visit again soon. Best fishes, The Sea Life Sydney TeamWritten 1 December 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited November 2023Travelled with friendsWritten 13 November 2023
- RV82Sydney, Australia2 contributionsAverage at bestSuch a wasted potential! Dark, murky, rusty and outdated. Kids and adults were so bored! Fishes, turtles, one dugong, some sharks, jellyfishes and penguins. Did we learn anything? No. Was it interesting? No.Hi Reena, We are sorry to hear that your visit here was disappointing. We continue to review and upgrade our facility and your feedback is one of the best contributions to ensure we are taking the right steps to make our guests happy and comfortable. We have recently put a lot of resources into renovating the attraction over the years. Our most recent ones include the Penguin Exhibition ride, which is a world first boat ride through our Sub-Antarctic Penguin enclosure!! This allows you to experience just how cool our penguins like to live and get nice and close to our colony! Another recent update was our Great Barrier Reef Exhibit which was completely changed to be an immersive experience of Day and Night on the Great Barrier Reef! You are able to experience a bio-luminescence beach, coral spawning and the process of a Green Turtle egg hatching lifecycle. I hope you were about to learn about these amazing processes along our Great Barrier Reef during your visit. Kind regards, The Sea Life Sydney TeamWritten 1 December 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited November 2023Travelled with familyWritten 27 November 2023
- Dino LJohannesburg, South Africa23 contributionsEngaging KIDS Activities and informed AdultsThoroughly enjoyable afternoon for the 4 Adults and 5 children ( 3,4 and 8). The exhibitions were laid out and grouped in an interesting fashion. The tanks glass was generally so clear that you would bump your head against it to see the animals. The animals were all in good health and really active and entertaining.Hello! Thank you for visiting and taking the time to leave a positive review of your visit to SEA LIFE Sydney. We love reading that you and your family had a great time during your visit with us. Thank you for recommending us and we hope to see you again soon. Cheers, The SEA LIFE Sydney Team!Written 31 December 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2023Travelled with familyWritten 9 December 2023
- Diane SFairfax Station, Virginia196 contributionsHuge assortment of marine habitats and sea lifeAs a visitor, it was a great place to see many types of marine habitats and marine life in one place. Especially enjoyed the sharks and the penguins and penguin ride. As others have said it was very crowded but it was still worth it to be able to see so much in one place. There were many happy kids trying to spot Dory.Hi there dianesS906AF, Firstly, thank you for visiting and taking the time to leave a positive review of your visit to SEA LIFE Sydney. We are happy to see that you had a nice day out and enjoyed coming face to face with some of the creatures of the sea! Please note that as a family attraction, our numbers increase during the weekends and during the school holidays, and it can often get a little busy inside. In regard to the crowd control, we do see larger numbers of guests visiting the site over the Christmas break. We hope to SEA you again in the future. Best fishes, The Sea Life Sydney Team.Written 22 January 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2023Travelled with familyWritten 29 December 2023
- GrandTour421069601222 contributionsSea Life, good but crowdedWhile Sea Life itself is interesting and there is a lot to see, the experience was let down by several things. We had a 2 pm session and the queue was easily 100 people. As soon as you get in you are waiting to see things because the group in front are still looking. This is compounded by the 2.15 pm session that comes after, and presumably the group after that, etc. The whole thing is arranged as a continuous winding corridor, so backtracking is more difficult. Then there are timed events, so to see those you have to get through the crowds by skipping past things and then backtrack after the event. All in all, there are too many people in such a small area. The kids had fun, but we adults were frustrated and felt like herded cows. I suggest going in an off-season or trying to find a less busy time unless you enjoy being in a busy area with lots of people jostling to see exhibits.Hi There GrandTour42106960122, Firstly, thank you for taking the time to leave us a review. As a family attraction, our numbers increase during the weekends and during the school holidays, and it can often get a little busy inside. In regard to the crowd control, we do see larger numbers of guests visiting the site over the Christmas break. Although this is the case, we have implemented a timed ticketing system which limits the numbers of guests coming through to ensure we do not over capacitate the building. In addition to this we also have staff manning each area to ensure that all guests queries or questions can be dealt with as efficiently as possible. The timed ticketing system is quiet a new addition to our site; although capacity’s have been set in line with our building capacity it is definitely something we will look to re-assess following your experience. We hope to see you again soon. Best fishes, The Sea Life Sydney Team.Written 22 January 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2023Travelled with familyWritten 9 January 2024
- MallaryPerth, Australia597 contributionsEnjoyable day outWe really enjoyed our visit. We arrived at 1.30 and it was fairly busy, but not crazy. We enjoyed the themed areas of the aquarium, in particular the penguins and especially the boat ride through the penguins. We lined up at the sign that said 30 minutes wait, at most it was 15. The employee at the touch pool was great with my children, sharing lots of information. I do feel like the entry price was fairly steep though $178 for 2 adults and 2 children is an expensive day out!Hello, Thanks for the great review! We hope you were able to go home having learnt some new facts about our awesome oceans! In regards to the ticket price, as we are home to thousands of animals, our running costs are very high and we try our best to limit how much of this is passed on to our guests. We do offer a range of discounts if you purchase tickets to more attractions on our website. Once again thank you for your review. Can’t wait for your next visit Cheers, The SEA LIFE Sydney TeamWritten 20 January 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Travelled with familyWritten 9 January 2024
- Quang Kiet LeHo Chi Minh City, Vietnam1,079 contributionsDugong was very cute!The experience, in general, was extremely great. We reserved tickets online so the entrance was smooth. Exhibitions were really nice with informative legends. The animals seemed to be well fed. We especially loved the dugong and the penguins.Visited August 2024Travelled as a coupleWritten 20 August 2024
- MsTracy1979Sydney, Australia96 contributionsNot just for childrenA friend and I decided to go on impulse after a work lunch. It was her choice and I wasn't sure, although I remembered enjoying the underwater tunnel when I was in high school. It was really good and I'd recommend a visit even if you don't have children with you. It's a deceptively large venue so leave at least an hour but we took about 90min. We ended up spending a fair amount of time around the main tank watching the fish and dugong. It was super relaxing and my Fitbit thanked me for the visit.Visited August 2024Travelled with friendsWritten 24 August 2024
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masonhellcat
Maclean, Australia32 contributions
Jan 2020 • Family
I first went to Sydney aquarium when it opened in the late 1980s (ie, 30+ years ago). And barely anything has changed. This place has been run so badly into the ground that it looks as though it’s about to collapse. At the very least close this place for at least 6 months, rip out everything, free all those sad animals, and start again. Exhibits are tired and dated, walkways are rusted and stale, and cracking paint looks like it’s the only thing keeping the walls up. The lighting in some sections (away from animals, so there’s no excuse) was so bad, we couldn’t read signage.
The highlight? No there wasn’t one. Terrible. Right at the end of the veeeeery tedious walk thru there’s a Great Barrier Reef section that almost gave me a smile but by that stage I was over it all.
When we went at 5.30pm I asked if there was a discount for late entrance. No. When we got inside, some exhibits were closed, a cafe was closed, and the penguin ride closed. What a horrible disappointment.
2 x adults and 2 x kids (7 and 4) cost me $158.00 (!!!!) to wander through a half closed, tired, disappointing house of horrors.
Don’t @ me with a ‘thank you for your feedback’ response. Instead, visit Melbourne aquarium and learn how to do things right. Those guys have it nailed.
When it comes to penguin enclosures, check out Sea World on the Gold Coast - one hundred times better.
Thinking to go to Sydney Aquarium? Take my advice and don’t. Horrible. Just horrible.
The highlight? No there wasn’t one. Terrible. Right at the end of the veeeeery tedious walk thru there’s a Great Barrier Reef section that almost gave me a smile but by that stage I was over it all.
When we went at 5.30pm I asked if there was a discount for late entrance. No. When we got inside, some exhibits were closed, a cafe was closed, and the penguin ride closed. What a horrible disappointment.
2 x adults and 2 x kids (7 and 4) cost me $158.00 (!!!!) to wander through a half closed, tired, disappointing house of horrors.
Don’t @ me with a ‘thank you for your feedback’ response. Instead, visit Melbourne aquarium and learn how to do things right. Those guys have it nailed.
When it comes to penguin enclosures, check out Sea World on the Gold Coast - one hundred times better.
Thinking to go to Sydney Aquarium? Take my advice and don’t. Horrible. Just horrible.
Written 22 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Masonhellcat,
It is really disappointing to see that you did not enjoy your experience with us here at SEA LIFE Sydney. We would really like to discuss further what went wrong during your visit and how we could improve.
Please email us your feedback at slsa.dm@merlinentertainments.com.au
Written 30 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DaveBlackley
Keyworth, UK56 contributions
Jan 2020 • Couples
Average attraction, nice displays but very cramped.
Queuing for tickets was a nightmare with many staff allowing cutting in and one person serving the main queue with 5 serving the smaller queues. When the one person serving the main queue started serving staff members who had pushed in and began ignoring the main queue who were getting irate I asked for a manager.
I got ‘David’ who put his fingers in his ears and told us he had been there 2 years, he wasn’t prepared to listen but simply told us that he believed his staff; appalling! I recorded the conversation full of excuses and fob offs and will send it to head office. He told us that ‘other tills could only take vouchers’, funny that we eventually got served at one of them after waiting 40 minutes. You lost lots of customers from the main queue today.
Queuing for tickets was a nightmare with many staff allowing cutting in and one person serving the main queue with 5 serving the smaller queues. When the one person serving the main queue started serving staff members who had pushed in and began ignoring the main queue who were getting irate I asked for a manager.
I got ‘David’ who put his fingers in his ears and told us he had been there 2 years, he wasn’t prepared to listen but simply told us that he believed his staff; appalling! I recorded the conversation full of excuses and fob offs and will send it to head office. He told us that ‘other tills could only take vouchers’, funny that we eventually got served at one of them after waiting 40 minutes. You lost lots of customers from the main queue today.
Written 17 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MikeyMel
10 contributions
Mar 2020
Whilst there is some great sea life to be seen here and conservation is repeatedly referred to in the messaging, one gets the impression that Sea Life is about making money much more than saving marine life. The gift shop is full of plastic tat, the restaurant sells horrible fast food with unnecessary packaging, and they are pushing out single use plastic bottles as fast as they can ring them through the tills. Worst of all, they print every guest’s naff photos into plastic laminated wallets and then throw away all the ones that they don’t sell i.e most of it.
Written 20 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there,
Thanks for your review from your recent visit to SEA LIFE Sydney Aquarium.
We are sorry to hear our giftshop and cafe affected your journey in a negative way.
In terms of our plastics we will admit we are not perfect but we are moving in a positive direction. This year Merlin has committed to eliminate plastic straws and single use bags by the year 2020, the attractions within the ANZ region were the first to put this in to action 2 years ahead of schedule, SEA LIFE Sydney has recently opened up a master account with BioPak to ensure all of our food and beverage items are biodegradable if they are to be used in a single use method- this includes coffee cups, drinks cups, straws, napkins, cutlery and condiment containers. All our single-use plastic bottles are recycled and 10 cents from each bottle sold goes towards our SEA BIN project; where we're installing SEA BIN's around Darling Harbour and Sydney Harbour.
Our retail store gives our consumer a choice based upon the information given within the aquarium to commit to eliminating single use plastics - one of the oceans biggest threats. We have a range of reusable bottles, keep cups, bamboo and metal straws, reusable carry and grocery bags as well as kids toys that are made from sustainable sources such as seaweed and recycled bottles.
Our entry photos are just a bit of fun, they are optional to take and you don't have to purchase them. We have been trialling different methods to display these photos; we have interactive screens where you can choose to have your photos printed and some are already printed as many people enjoy this convenience too. Photos that are not purchased are also recycled.
Thank you again for passing along your thoughts - its people like you who are driving change in our society and ensuring that corporations understand that consumers want to see a change in practice for our environment.
We hope to sea you again soon
Written 21 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
openadventure
Calgary, Canada36 contributions
Feb 2020 • Family
The underwater tunnels are a really neat highlight.
Other than that, the place feels like a bit of a congested amusement park style tourist trap. Overall, considering the price and features, it is underwhelming, especially compared to some other world class aquariums like Chicago and Boston. Not a must do for Sydney but worth it if you have young kids and a rainy day.
Other than that, the place feels like a bit of a congested amusement park style tourist trap. Overall, considering the price and features, it is underwhelming, especially compared to some other world class aquariums like Chicago and Boston. Not a must do for Sydney but worth it if you have young kids and a rainy day.
Written 21 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello openadventure
We thank you for taking the time to leave your review and are sorry to hear that your experience here at SEA LIFE Sydney was underwhelming. SEA LIFE is a popular family and tourist attraction here in Sydney and is home to 13 species of sharks and over over 13,000 spectacular creatures from over 700 species including penguins, rays, sea turtles and even our rescue Dugong, Pig!
Written 10 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Choc M
Wilberforce, Australia12 contributions
Jan 2020 • Family
Purchased tickets in advance, waited in a line for half an hour to have them scanned and a physical paper ticket issued in place of our online ticket. Then stood in another line for another half an hour to gain access.
Venue was seriously overcrowded, couldn’t see the tanks. Massive greed involved in this. Will never go back. We couldn’t even rush to get out because of the human traffic jams! Disgusting Sea Life Aquarium! Such a safety hazard in the event of an emergency!!
Also - please stop physically printing photos for every single family - regardless of whether they purchase or not - after preaching throughout to reduce and reuse!
Venue was seriously overcrowded, couldn’t see the tanks. Massive greed involved in this. Will never go back. We couldn’t even rush to get out because of the human traffic jams! Disgusting Sea Life Aquarium! Such a safety hazard in the event of an emergency!!
Also - please stop physically printing photos for every single family - regardless of whether they purchase or not - after preaching throughout to reduce and reuse!
Written 4 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey Chocm4!
Thanks for your visit and thankyou for the review.
So sorry you experienced crowding on your visit.
This time of the year we do see the number of visitors to the attraction increase substantially.We become extremely popular during the our busiest time between 11:00am and 3:00pm as advertised when you google our attraction. We have tried to combat this by ensuring that guests are able to book allocated timed tickets so that we do not hit over capacity on days like this, in addition we have offered extended operating periods (we are open between 9:00am and 7:00am during summer holidays) to ensure there is more times to book and enjoy the displays at your leisure. This system is to ensure the best possible guest experience as well as mitigate any H&S issues. Although this system is in place we are still working on the specific numbers and can assure your feedback will be considered with regards to the number of tickets on sale per session.
In regards to emergencies I can assure you that all staff are provided with rigorous fire and evacuation training should an emergency exist. In addition to the training we also increase our staffing by x3 over this busy peak to ensure the flow of the attraction is closely monitored once inside.
We do offer online mobile tickets to ensure we can decrease the printing of tickets. This can be accessed through the of-fish-all website and can be scanned through your phone. We really encourage all of our guests to do this as this is the best way to find out when the busy times will be throughout allocated time slots. Our website is https://www.sydneyaquarium.com.au/
Thanks again for the review and if you would like to know how to visit on a day that is not so popular please get in touch with us by contacting slsa.dm@merlinentertainments.com.au
Hope to sea you again soon!
Written 8 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tardustraveller
Hobart, Australia257 contributions
Feb 2020 • Couples
Had a day of sight seeing in Sydney so headed for Sea Life at Darling Harbour. Bought tickets on the day but could have bought them cheaper on line 24 hours in advance. Well signed throughout and an excellent experience for children. My favourite was Pig the Dugong who did not disappoint munching his hand grown lettuce and coming to the surface. Also enjoyed the free penguin boat ride . Not an all day experience so plenty of time to see more of Sydney.
Written 27 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Tardustraveller
Thank you for taking the time to visit and leave a great review! We are happy to sea that you had a nice day out and enjoyed coming face to face with some of our creatures! We hope to SEA you again in the future!
Written 11 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WY_GrandTour
Hong Kong, China223 contributions
Mar 2020 • Friends
Small aquarium. Not being a fan of sea life, I have been to many aquariums and most of them are bigger in scale and have more species variety.
But knowing my entrance fee payment may help reserving the sea life in Australia gives some meaning to the 1.5 hours I spent there.
But knowing my entrance fee payment may help reserving the sea life in Australia gives some meaning to the 1.5 hours I spent there.
Written 15 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there,
Thank you for taking the time to review us. It is disappointing to hear that you thought our aquarium was not big enough. Due to our position in the city we do not have the space to expand our aquarium much more.
We have recently put a lot of resources into renovating the attraction over the years. Our most recent ones include the Penguin Exhibition ride, which is a world first boat ride through our Sub-Antarctic Penguin enclosure. This allows you to experience just how cool our penguins like to live and get nice and close to our colony! Another recent update was our Great Barrier Reef Exhibit which was completely changed to be an immersive experience of Day and Night on the Great Barrier Reef! You are able to experience a bio-luminescence beach, coral spawning and the process of a Green Turtle egg hatching lifecycle.
If you have any more question please email us at slsa.dm@merlinenetertainments.com.au and provide us with your feedback.
Best fishes,
Written 20 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Iain T
Darwin, Australia37 contributions
Mar 2020 • Couples
Sea life aquarium was a great place to visit. It had lots of attractions to look at and was very informative. There was a scuba diving experience you could pay for to dive with sharks and a boat ride that you can take to pass through the Penguin exhibit. it also has a lot of interactive things for children to do. Great little gift shop and a nice little food hall. Overall a great day trip as we chose the three attractions pass.
Written 13 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there!
Thanks for the JAWSOME review! We hope you were able to learn some great new facts about our awesome oceans! We would really love to know how to make your next visit a 5 star one.
Please email us at slsa.dm@merlinenetertainments.com.au and provide us with your feedback
Best Fishes,
Written 20 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RachE29
New York City, NY143 contributions
Jan 2020
This was by far the worst attraction I have ever been to in my life. It is not an aquarium, it is a tourist trap. There were more empty hallways than fishtanks. The whole place was sooo incredibly overcrowded it was 100% a fire hazard. They had these ramps and tanks that were impossible to move in and would have been impossible to escape in an emergency. I genuinely felt unsafe at times. Also the fishtanks were cloudy and dirty making it difficult to view the sealife... when you could actually see past the crowds. Even the animals looked depressed to be there. We saw much better sealife at the Toranga Zoo... go there instead. Do NOT waste your money here.
Written 12 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear RachE29,
Thank you for taking the time to provide your valuable feedback.
We were sorry to hear your experience was hindered by the number of guests visiting. During our summer holiday period we do see larger numbers of guests than other times. To mitigate this we do provide 30 min time slots at entry which do stagger guests during these busier time periods. We do also have stringent emergency procedures in place to ensure guest safety is never compromised should we need to evacuate.
With regards to the animals - we do have a passionate team of curatorial staff ensuring all animal exhibits and the creatures within are kept to the best possible standard. Should you have any specific animal questions please don't hesitate to reach out to the following email SLSA.DM@merlinentertainments.biz
Again i would like to thank you for taking the time to provide your valuable feedback - I can assure you it goes a long time in improving the experience for all future guests.
Best Fishes!
Written 13 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beat5rixSydney
Sydney, Australia358 contributions
June 2022 • Couples
It was quite busy, I presume lots of people using their Discover vouchers before they expire end of June.
However, it was all well organised and staff was very friendly and helpful.
When booking online ( good to go earlier in the morning), you get a time slot, so it never got too crowded.
The amount and variety of sea creatures were amazing. We really enjoyed seeing all these creatures so close and were able to take lots of great pictures.
Everything was well organised and I enjoyed the different parts such as the shark tunnel, the penguins and so many colourful fish. It gives you a good idea what’s in Sydney Harbour and in Australian waters.
Once you are in , you can take as much time as you like.
As it is not compulsory anymore to wear masks, staff can’t enforce these rules. I would recommend to bring and wear a mask.
Everything including toilettes was very clean and hygienic, there were enough dispensers with hand sanitisers on the way.
I really recommend this experience.
However, it was all well organised and staff was very friendly and helpful.
When booking online ( good to go earlier in the morning), you get a time slot, so it never got too crowded.
The amount and variety of sea creatures were amazing. We really enjoyed seeing all these creatures so close and were able to take lots of great pictures.
Everything was well organised and I enjoyed the different parts such as the shark tunnel, the penguins and so many colourful fish. It gives you a good idea what’s in Sydney Harbour and in Australian waters.
Once you are in , you can take as much time as you like.
As it is not compulsory anymore to wear masks, staff can’t enforce these rules. I would recommend to bring and wear a mask.
Everything including toilettes was very clean and hygienic, there were enough dispensers with hand sanitisers on the way.
I really recommend this experience.
Written 18 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Back in February 97, there was a display of a frozen shark. Next to it, an xray, that showed what appeared to be human remains inside the shark. Is that still on display? Always wondered if that might be the Senator who disappeared while swimming in Bondi.
Written 23 April 2020
I don’t think that’s there if it was anymore. I certainly didn’t see it. Mar2020
Written 21 June 2020
What kinds of penguins are available in this acquarium as this is the only thing i am interested in because I have seen perth acquarium. There is only one kind of panguin available in perth! The smallest one in their race on planet earth ??
Written 18 September 2019
There are 3 different species in Sydney- Little (or Blue) Penguins, King Penguins and Gentoo Penguins
Written 18 September 2019
Is there an age or height restriction on the penguin ride
Written 16 September 2019
There’s height restriction but I don’t know what it is. Sorry.
Written 17 September 2019
What is the closest car park to the aquarium? As I will have a pram I don’t want to be walking too far
Written 14 September 2019
Hi,
The nearest one will be at Wilson Parking (166 Sussex St, Sydney, NSW 2000)
Walk towards to Sea Life via Pyrmont Bridge (7 mins walk).
Buy online to get discount tickets or walk-in near Pier 26 (Berth 8/9).
Written 15 September 2019
Hi. I purchased the online digital images and have lost my card with the download code. Is there any way I can retrieve it.
Written 3 July 2019
Does the website you purchased it from have a record of your purchase? If so, maybe you could retrieve it that way or call them
Written 3 July 2019
Is the line up shorter if you go first thing in the morning. I walked by the aquarium today and it has a huge lineup around a kilometer long and didn't want to wait that long.
Written 30 December 2018
Definitive mid week lees queues
Written 16 March 2019
Hey !
I have no experience whatsoever with scuba diving but I am really interested in SDX (golly I can’t believe I’m saying this) is that alright ?? That’s the only stressing part (besides the sharks 🦈 haha)
Written 4 October 2018
I have done the shark dive at the Aquarium 5 times now in the last couple of months now & it's quite an exhilarating experience. If you have a fear of sharks, this is the ultimate way to overcome it. You don't need to be an elite, Olympic level swimmer to take part & all training is provided by the expert instructors.
....Also, various wetsuit sizes are available & the instructors will answer & assist you with all your inquiries. Again, it's an experience you won't forget in a hurry.
I'm hoping to gain my scuba license & the experience gained & lessons learned from the instructors are extremely beneficial to me....... HAVE A GREAT TIME!!!
Gerard Roll
Written 18 October 2018
I am thinking of doing the shark dive, what size wet suits are available or wondering if I need to bring my own? Would rather not travel 3 weeks with the wet suit in tow if I don’t have too.
Written 30 September 2018
Hi Angie, all equipment is provided including appropriate wetsuit for the temperature in a wife range of sizes...we've had divers from 4"/1.2m and 5 stone/35kg all the way up to 6'7"/2m and 20stone/140kg. All you need to bring is bathing suit, towel, and a sense of adventure. Harry, SDX instructor.
Written 2 October 2018
Hi I am traveling with a 5 year old and I am visiting Cairns, Melbourne and Sydney.. I am planning to visit one aquarium, but really confused.. Melbourne sealife , Sydney sealife or Cairns aquarium?? Please help???
Written 3 March 2018
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