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Canberra and Region Visitors Centre

Regatta Point, Barrrine Drive, Canberra 2600, Australia
+61 1300 554 114
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Review Highlights
Well designed modern centre but lacking knowledgeable staff

This is a newish complex replacing the old one in Northbourne Avenue. Well designed with very good... read more

Reviewed 2 weeks ago
WellTravelledAussie2
,
Sydney Australia
Very helpful

Friendly staff and lots of information. Well worth the visit. Plenty of parking available and the... read more

Reviewed 4 weeks ago
D K
,
Canberra, Australia
Read all 92 reviews
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Overview
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The friendly staff can answer all your holiday questions and point you in the right direction with maps and information on all of Canberra’s attractions and things to see and do, plus you can book Canberra accommodation and buy tickets to exhibitions, tours and attractions. Free wi-fi is available to visitors in the public area. There is also a well-stocked shop of souvenirs, travel essentials and displays highlighting must see and must do experiences.
  • Excellent57%
  • Very good28%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 17:00
LOCATION
Regatta Point, Barrrine Drive, Canberra 2600, Australia
CONTACT
Website
+61 1300 554 114
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Reviews (92)
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1 - 10 of 88 reviews

Reviewed 2 weeks ago

This is a newish complex replacing the old one in Northbourne Avenue. Well designed with very good facilities. We were in Canberra for Truffle time and based on the publicity in the media there was much to see, eat and do. Unfortunately there is not...More

Thank WellTravelledAussie2
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 1 week ago

Hi, Thanks for your feedback and please accept my apologies that we were not able to assist you with your query on the Truffle Festival. The Truffle Festival provide a weekly newsletter which articulates the activities that are planned for each week and it appears...More

Reviewed 4 weeks ago

Friendly staff and lots of information. Well worth the visit. Plenty of parking available and the path around the lake passes straight past which is good for a walk after the visit.

Thank D K
Reviewed 22 May 2017

Canberra is not on the top 10 sites but when you get there it is an interesting place with a very splendid visitor centre and staff who really want to help. Yet Canberra on the whole seems unable to get its act together. Fine if...More

Thank David S
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 4 weeks ago

Hi David Thanks for your positive feedback. We have a great team of staff and volunteers at the Canberra and Region Visitors Centre. With the commencement of work in and around the CBD to accommodate light rail, introduction of new and improved tourist routes on...More

Reviewed 17 May 2017

As we were new to Canberra we wanted some advice on where to go, the person was helpful and gave good advice, plus the views are lovely

Thank Paul h
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 19 May 2017

Hi Paul, Thanks for your feedback and I am glad that we were able to be of assistance. Regards, Michael

Reviewed 24 April 2017

This location was one of our first stops (to get our bearings and information). The staff were very helpful and the items on display were good. We were able to see quite a few attractions from within the building and also when we walked around...More

Thank Ronald R
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 26 April 2017

Hi Ronald, Thanks for your feedback which is much appreciated. You have highlighted one of the many advantages of our new location, namely the proximity to a number of the nations leading Attractions. The National Gallery of Australia, Nation Portrait Gallery, Questacon, National Library, Parliament...More

Reviewed 8 April 2017 via mobile

I would highly recommend a visit here at the beginning of your trip to Canberra. The staff know what is happening and where to avoid (we were in Canberra at the same time as a running festival) so we're able to give us an idea...More

Thank Sally B
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 11 April 2017

Hi Sally, Glad that we were able to assist on your recent visit to Canberra. You are right in that our staff are very knowledgeable on local happenings and are able to advise and tailor itineraries to suit all of our visitors. Our location is...More

Reviewed 1 April 2017

Very large new visitors centre full of information of things to see and do in Canberra. Very friendly staff. Gift shop with many souvenirs of Canberra. Great views around the area. Disabled friendly.More

Thank Barbara Watson W
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 3 April 2017

Hi Barbara, Thanks for your feedback and positive comments on our new information centre. We love hearing from our visitors on the positive experiences they are having when interacting with the staff and enjoying the views. Enjoy your visit and we look forward to welcoming...More

Reviewed 27 March 2017

A beautiful building and well worth a visit before you explore the city. Many staff to ensure you don't miss anything.

Thank PeteLucy434
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 31 March 2017

Hi Peter, Thanks for your feedback. We are glad that you liked our new visitors centre and look forward welcoming you back in the near future. Regards, Michael

Reviewed 16 March 2017

Found the new location of the information center more by luck than accident. Always good place to stop for all the latest news of what is on and general information about Canberra and the surrounding area. The staff are very helpful, excellent washroom facilities and...More

Thank peter7628
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 20 March 2017

Hi Peter, Glad that you found our new location met your needs in terms of the facilities offered and of course our wonderful staff. We love the new location overlooking Lake Burley Griffin and the many National Cultural Museums and Gallery's. We look forward to...More

Reviewed 6 March 2017

What an excellent location has been chosen for this site. It provides an excellent overview to the development of Canberra as Australia's capital. The views are stunning across Lake Burly Griifin and, similar to other lookout posts within the Canbera region, the views always provided...More

Thank Ratho099
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 8 March 2017

Hi Ratho099, Glad that you like our new location and we agree that it has one of the best views that Canberra has to offer. The opportunity to offer the history of Canberra together with what's on and things to do is a real benefit...More

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Questions & AnswersAsk a question
travel3931
How do i get to regatta point info.centre by public bus from interchange
7 April 2017|
Answer Show all 2 answers
Response from VisitCanberra | Property representative |
Hi Travel393, Thanks for your question re public transport from Canberra City to the new Visitors Centre at Regatta Point. At the City interchange located in East Row you will need to catch any blue rapid 300 series bus... More
0
Votes
Kristine J
We are thinking of staying at the Canberra South Motor Park in Fyshwick in our caravan. Does anyone know what the facilities are like and if it is a good caravan park??
9 May 2015|
Answer Show all 2 answers
Response from QueenItchyFeet | Reviewed this property |
Hi I do know of the caravan park, but there is another in Queanbeyan that is cosier, and I do believe accommodating. The Riverside Caravan Park at Queanbeyan is a better pick, as its walking distance to everything, and... More
1
Vote
susie a
are the Eaglehawak Caravan Park in Sutton or the Queenbeyan Riverside Caravan Park any good to stay at please? Have a small truck and 24.5 ft caravan, total 18 metres in length and staying for a few days. Thank you
20 February 2015|
Answer
Response from Isobel C | Reviewed this property |
Sorry Susie, I don't know - I haven't stayed there. You can send your question directly to the Canberra and Region Visitors Centre or to the caravan parks. They would be able to answer it for you. Have a lovely time in... More
0
Votes