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Canberra and Region Visitors Centre

Closed Now: 9:00 am - 5:00 pm
Open today: 9:00 am - 5:00 pm
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Traveller Overview
  • Excellent61%
  • Very good27%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
About
The friendly staff can answer all your holiday questions and point you in the right direction with maps and information on all of Canberra’s attractions and things to see and do, plus you can book Canberra accommodation and buy tickets to...more
Closed Now
Hours Today: 9:00 am - 5:00 pm
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Contact
Regatta Point, Barrrine Drive, Canberra 2600, Australia
Website
+61 1300 554 114
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Reviews (133)
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LanguageEnglish
78
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All reviews information centre great information very helpful staff great source of local knowledge start your holiday regatta point admire the view overlooking lake burley griffin national capital wealth of information for sale gift shop nice cafe interactive displays high court on display souvenirs
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1 - 10 of 129 reviews
Reviewed 2 days ago

I visited here my first morning in Canberra and found it a most interesting place to get information and the staff were very friendly and helpful. I also had a coffee at the café next door and the staff were equally welcoming. It is one...More

Date of experience: January 2019
Thank David W
Reviewed 1 week ago

thank you to the staff at the tourism office who were lovely to talk to and helped us heaps trying to spend our time on the most amazing list of sights to see. whata wonderful job you have in a beautiful place

Date of experience: December 2018
Thank boski
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 1 week ago

Hi Boski, Thanks your wonderful feedback on both our lovely Centre and the wonderful staff who make it all happen. So glad you enjoyed your time in Canberra and look forward to welcoming you back sometime soon. Regards, Robert

Reviewed 10 December 2018 via mobile

A visit to this centre gave me plenty of options fir our visit to the capital. Very helpful staff who go the extra mile to help.

Date of experience: December 2018
Thank TerryD3
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 4 weeks ago

Hi Terry, Thanks for your lovely feedback on both our Centre and more importantly our staff. We trust you enjoyed your visit and look forward to welcoming you back sometime soon. Regards, Robert

Reviewed 17 November 2018

Great displays and well woth a visit for those wanting to know about the start and growth of our capital city. Guides are very helpful and a lovely location overlloking the lake.

Review collected in partnership with this attraction
Date of experience: September 2018
Thank Cheryl M
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 19 November 2018

Hi Cheryl, Thanks for your lovely feedback and we hope you enjoyed your trip to Canberra. Regards, Michael

Reviewed 23 October 2018

Well sited but initially hard to locate. Staff do their job well with ready smiles and there is an abundance of information, brochures and maps. A disservice to oneself not to visit upon arrival.

Date of experience: October 2018
Thank John G
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 24 October 2018

Hi John, Thanks for your feedback and we agree that every visitor should commence their time in Canberra with a visit to our Centre. Regards, Michael

Reviewed 22 October 2018

What a building and the outlook from there looking out to Lake Burley Griffin was great. The lady who helped us was very good. Even made a couple of phone call inquiries for us. We had a look at the displays and then a bus...More

Date of experience: October 2018
Thank Monica O
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 24 October 2018

Hi Monica, Thanks for your nice feedback. We agree that that our Centre is a terrific building with wonderful views over the Lake. But more importantly we really value our staff who love going above and beyond to help. Regards, Michael

Reviewed 19 October 2018 via mobile

Stop here before you start your visit - there is a wealth of fliers, info and updates on special events and tours. Didn’t get much help from those working the room but displays are self explanatory and easy to access.

Date of experience: October 2018
Thank nickytravels2014
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 24 October 2018

Hi Nicky, Thanks for the feedback and glad you were able to find the information you required. I will remind my staff of the need to acknowledge, and assist where required, all visitors to our Centre. Regards, Michael

Reviewed 15 October 2018

We dropped into the Visitor's Centre on our first day in Canberra and are so glad we did. There is so much information for visitors about not only the National attractions but how to get around town and smaller event that are on at the...More

Date of experience: October 2018
Thank gwynne777
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 17 October 2018

Dear Gwynne777 Thanks for your wonderful feedback. We are glad that our staff were able to add to your experience of visiting Canberra and look forward to welcoming you back sometime soon. Regards, Michael

Reviewed 14 October 2018

Great view of Lake Burley Griffin. Informative explanation of the design and development of Canberra and environs. Inspirational intertwining of Australian history and democracy.

Date of experience: October 2018
Thank 711bruce
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 17 October 2018

Dear 711Bruce, Thanks for your positive feedback and we hope you enjoyed the remainder of your visit to Canberra. Regards, Michael

Reviewed 28 September 2018

Come here first if you are a visitor. You can plan your activities with help from the staff. Get a map before you get lost! A stunning position with views over the lake. Have a cool drink in the cafe and relax on the terrace...More

Date of experience: September 2018
Thank Roam293647
VisitCanberra, Manager at Canberra and Region Visitors Centre, responded to this reviewResponded 17 October 2018

Dear Roam293647, Wow you have really captured everything we deliver in your great feedback. We are very lucky to have such a wonderful site to welcome visitors such as yourself and trust the remainder of your visit was as positive. Regards, Michael

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Questions & Answers
Ask a question
travel3931
7 April 2017|
AnswerShow all 2 answers
Response from VisitCanberra | Property representative |
Hi Travel393, Thanks for your question re public transport from Canberra City to the new Visitors Centre at Regatta Point. At the City interchange located in East Row you will need to catch any blue rapid 300 series bus... More
1
Vote
Kristine J
9 May 2015|
AnswerShow all 2 answers
Response from QueenItchyFeet | Reviewed this property |
Hi I do know of the caravan park, but there is another in Queanbeyan that is cosier, and I do believe accommodating. The Riverside Caravan Park at Queanbeyan is a better pick, as its walking distance to everything, and... More
1
Vote
susie a
20 February 2015|
Answer
Response from Isobel C | Reviewed this property |
Sorry Susie, I don't know - I haven't stayed there. You can send your question directly to the Canberra and Region Visitors Centre or to the caravan parks. They would be able to answer it for you. Have a lovely time in... More
0
Votes