Hale Spa
Hale Spa
5
5:30 AM - 11:00 PM
Monday
5:30 AM - 11:00 PM
Tuesday
5:30 AM - 11:00 PM
Wednesday
5:30 AM - 11:00 PM
Thursday
5:30 AM - 11:00 PM
Friday
5:30 AM - 11:00 PM
Saturday
5:30 AM - 11:00 PM
Sunday
5:30 AM - 11:00 PM
About
Escape to a place of complete indulgence and relaxation. Hale Spa provides a full complement of day spa treatments. Immerse yourself in the cave-like spa pool, or dissolve away your stress in the steam rooms and infrared saunas. Take a seat in the Scandi style lounge in front of the fireplace with views onto a landscaped courtyard and water feature while you prepare for a customized facial or body treatment in one of the nine private treatment rooms.
Duration: 1-2 hours
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5.0
190 reviews
Excellent
164
Very good
16
Average
5
Poor
2
Terrible
3
GabsLiLi
Australia94 contributions
Jan 2020
This was an Experience. Your own locker, use of the waiting lounge (which you can also use after your treatments), the treatments themselves, robes, slippers, free sauna and plunge pool if you spend a certain amount, etc. I got a body scrub & massage and felt amazing afterwards. The ingredients used felt beautiful; didn't irritate my sensitive skin. The massage was heaven; I really appreciated that the masseur concentrated on my shoulders, which I said I wanted extra attention on. I did get talked into paying extra for the premium lotion which in hindsight was very dumb of me... because I wanted to use the pool and there went the lotion. Next time, I'll use the pool first, although there was just something so nice about sitting there in the dark (with ambient light) and just relaxing into the water after my treatments. Lounge was great with comfortable seats and champagne, nibbles, tea, etc.
You do pay the big bucks for this experience (and the threshold to use the sauna and pool for free is pretty high), but it's worth it.
You do pay the big bucks for this experience (and the threshold to use the sauna and pool for free is pretty high), but it's worth it.
Written 1 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi GabsLiLi
Thank you for the lovely review of your experience at Hale Spa. Reading your review makes me want to recreate your exact experience (and leave work early!)
Hope to welcome yo back again soon.
Warm regards
Kathryn
Written 18 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KateRhys2008
Canberra, Australia9 contributions
Mar 2021
Hale day spa is amazing. It is the best day spa I have ever been to. From the steam and spa pre-treatment, to the actual treatments, and the champagne and nibbles afterwards, this spa is the total package. The staff are so friendly, professional and amazing at their jobs, from the reception staff to the girls who provide the treatment, you can not fault the service. When you consider the amenities and overall experience, this spa is really good value for money, and it just makes you feel so special and relaxed. Would highly recommend.
Written 22 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi KateRhys2008,
Great to read you enjoyed our spa facilities and your spa treatment . We look forward to welcoming you back to Hale Spa for more " me time "
Warm Regards
Natalie
Written 23 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CanberraTraveluva
Canberra16 contributions
Dec 2020
After attending an unexpected family funeral interstate, my delayed birthday present Hale Spa treatment took me so far beyond my sorrow into sweet, indulgent bliss that I have booked a ditto appointment (hopefully sans funeral starter!) in the new year. Staff are gentle, atmosphere is perfection, champagne afterwards a true treat; a visit is a very special experience and like none I’ve previously had at any other spa in Australia or overseas. A magical gift to yourself or for someone you care about. Canberrans are fortunate to have this in their midst; if you’re visiting do put this delight on your itinerary. Everyone deserves a Hale Spa experience.
Written 9 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear CanberraTraveluva
What a beautiful review of your truly pampering experience with us at Hale Spa. We look forward to welcoming you back in the new year for another relaxing treatment.
Warm regards
Kathryn
Written 10 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shae1341
Canberra, Australia1 contribution
Mar 2021
Hale Spa delivered a peaceful and enjoyable experience from the moment I walked through the door. The pre-treatment process was quick and easy, and access to the facilities was an added bonus. Each therapist involved was skilled, had excellent interpersonal skills and contributed to an overall excellent experience. Will certainly be a return customer.
Written 16 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi shae1341,
Great to read you enjoyed your experience at Hale Spa . We look forward to welcoming you back in the near future.
Warm Regards
Natalie
Written 18 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ellen Hansen
Canberra, Australia26 contributions
Jan 2022 • Solo
I received a Hale Spa Voucher for a 60 minute signature massage for my birthday and wow was it a relaxing and blissful experience. Greeted by lovely staff, excellent plunge pool, guest lounge was comfortable and beautifully styled, nice showers and change room facilities. My therapist for the signature massage was attentive and friendly. Service was on-time and I was left to enjoy the facilities for as long as I liked. I went home very relaxed and happy.
Written 30 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Evening ElleSHansen
Delighted to read that you enjoyed your Hale Spa Experience . I will be sure to pass on your wonderful feedback to your therapist. We look forward to welcoming you back to Hale Spa in the near future
Kind Regards
Natalie
Written 2 February 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sarahkbell20
1 contribution
Feb 2022
From walking in the front door and being greeted by the friendly reception staff to the amazing treatments I received I couldn’t have enjoyed myself more than I did at Hale Day Spa. I was very lucky to have received a gift voucher from my husband for a 3 hour ritual for my birthday. I decided on a body wrap, massage and facial and it was all divine. I had the one therapist for all 3 treatments and she was wonderful. I will be retuning again and again! I can’t wait to go back already.
Written 12 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon sarahkbell20
Delighted to read that you enjoyed your birthday treat at Hale Spa . We look forward to welcoming you back to Hale Spa in the near future
Kind Regards
Natalie
Written 22 February 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lun2Travel
Canberra163 contributions
May 2021
I had a really enjoyable solo visit. The treatment I had (pedicure) was excellent - the therapist was very pleasant and paid close attention to hygiene. I believe the extra cost over and above a walk in shop with multiple therapists was well worth the money. The downside for me was the guest lounge which needed a good clean and the hot water spigot was not working. Apart from that, the facilities are extremely comfortable - the change rooms are spacious and the provided towels and gowns are fluffy.
Written 14 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Lun2Travel,
Lovely to read that you enjoyed your pedicure and enjoyed the facilities on your solo spa visit. Our hot water tap in our client lounge is back in working order.
We look forward to welcoming you back to Hale Spa in the near future
Kind Regards
Natalie
Written 24 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SandyEEEE
1 contribution
Dec 2021
Hands down the best spa experience of my life. The whole facility is attractive quiet and classy, but Brenda was the highlight. You can tell this woman enjoys her job, she moves like an artist. Her experienced professional hands melted away two years worth of tension and left me feeling buttery soft and glowing all over.
Written 18 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HI SandyEEEE,
Delighted to read that you enjoyed your most recent spa experience. I have shared your feedback with Brenda and your kind words made her day. We look forward to welcoming you back to Hale Spa soon
Kind Regards
Natalie
Written 29 December 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hanshashatj
Canberra, Australia1 contribution
Feb 2022
The site is beautiful, as soon as you walk in, there’s refreshing smell and soothing music. Feel like everyone stopped or slowed down straight away. The staff is nice and professional, she practiced not only the routine process facial with professional hand skills, but also included scalp, neck, shoulder, both arms and hands, and fingers massage. Skin feels hydrated and glowing after the treatment.
Written 18 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon hanshashatj
Wonderful to read that you enjoyed your Signature Facial . We look forward to welcoming you back to Hale Spa in the near future
Kind Regards
Natalie
Written 22 February 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tina H
1 contribution
June 2024 • Friends
As a repeat customer of Hale over many years, it's very disappointing to see and experience the decline in quality of service, cleanliness of facilities and care factor. With friends we booked to celebrate our combined 50th birthdays. One of us were accidentally booked by Hale staff for a massage despite email confirmation for facials and as such experienced significant delays in the facial treatment starting albeit all our treatments finished at the same time. My facial was very average, the therapist seemed uninterested providing a one-handed head massage (flick), minimal facial massage and a lot of down time during the facial itself resulting in about 30 minutes 'hands on' time in a one-hour booking. I had no idea of what products were used and the three of us each experienced inconsistent treatments when comparing our experiences in the lounge (where the fire wasn't on and the amenities were substandard). Although celebrating our 50th birthdays, no champagne was offered (unlike the previous 3 to 4 years where it has been) although every other person in the lounge was sipping champagne !? The shower/ bathroom amenities were grotty and the spa didn't work. This feedback was provided to the team who unfortunately didn't do more than acknowledge it. Although the potential of the amenities and ambience offered at Hale is great, there are other salons in Canberra that offer a significantly better service and treatment.
Written 14 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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