Prani Glow Day Spa
Prani Glow Day Spa
4.5
About
Prani Glow day spa is situated in a picturesque hamlet of Spa Country. We are a Thai- South East Asian inspired day spa where only use organic products including our organic massage oil. Our treatments are based on the philosophy of healing,rest, relaxation and improvement, whether it be choice of our signature massages from gentle and relaxing to invigorating and revitalizing with a Thai herbal compress therapeutic massage.
Duration: 2-3 hours
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  • Will S
    1 contribution
    5.0 of 5 bubbles
    Best massage I've ever had
    My last massage here was so good I went back again. This time for the hot stone massage. It was so good, never had a massage like it. It got rid of layers of stress I didn't realize I had. I'll always be back here as I've not found a better massage in the area.
    Visited May 2023
    Written 22 May 2023
  • Alice M
    1 contribution
    5.0 of 5 bubbles
    Pure bliss
    I decided on a solo day spa trip to Daylesford and with such a wide choice being the spa capital im so glad I chose Prani glow day spa. From the beginning it was a beautiful experience, I was greeted at the door by my therapist Tamara and we begun our consultation she asked me if I have sore spots and where I would like to concentrate on before allowing me to pick an aromatherapy essential oil for my private room. She was so soft natured and caring making me relaxed from the minute I got there. Once my treatment was finished I was met by Mannie the spa director with water ready and my own little take home gift of the essential oil I had during my massage she was absolutely beautiful. No it’s not a large day spa with multiple levels and pools and all the fancy things but it was perfect for me very intimate, warm and zen. I would highly recommend and I will be going back for sure very soon.
    Visited August 2023
    Travelled solo
    Written 15 August 2023
  • Bronwyn C
    Melbourne, Australia29 contributions
    5.0 of 5 bubbles
    A slice of heaven!
    Prani Glow Day Spa is one of the best spas I've been to, not only in Victoria but in Australia. Today Mannie greated me like a long lost friend, yet it was only my second visit! I had the three hour Paradise of Touch package and my therapist Tamara was incredible. The small touches make all the difference and I cannot recommend Prani enough. In an area where you are spoiled for choice for spa experiences, do not go past this slice of heaven.
    Visited September 2023
    Travelled solo
    Written 5 September 2023
  • Dez E
    1 contribution
    5.0 of 5 bubbles
    Perfect
    This was everything and more. The staff were so lovely making you feel relaxed as soon as you walked in the door. The ambience was relaxing and peaceful. The facial was just the best I've ever had. I got the full 2 hours that I paid for no down time at all. The bed was warm and comfortable. All in all a 10/10 experience will definitely be back.
    Visited September 2023
    Travelled solo
    Written 5 September 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles38 reviews
Excellent
35
Very good
0
Average
0
Poor
0
Terrible
3

Leesa G
1 contribution
5.0 of 5 bubbles
Oct 2023 • Solo
The experience was very peaceful and relaxing. The practitioner was extremely professional and demonstrated tremendous skill for massage and providing a serene environment.
Written 23 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dez E
1 contribution
5.0 of 5 bubbles
Sept 2023 • Solo
This was everything and more. The staff were so lovely making you feel relaxed as soon as you walked in the door. The ambience was relaxing and peaceful. The facial was just the best I've ever had. I got the full 2 hours that I paid for no down time at all. The bed was warm and comfortable. All in all a 10/10 experience will definitely be back.
Written 6 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bronwyn C
Melbourne, Australia29 contributions
5.0 of 5 bubbles
Sept 2023 • Solo
Prani Glow Day Spa is one of the best spas I've been to, not only in Victoria but in Australia. Today Mannie greated me like a long lost friend, yet it was only my second visit!
I had the three hour Paradise of Touch package and my therapist Tamara was incredible.
The small touches make all the difference and I cannot recommend Prani enough.
In an area where you are spoiled for choice for spa experiences, do not go past this slice of heaven.
Written 5 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alice M
1 contribution
5.0 of 5 bubbles
Aug 2023 • Solo
I decided on a solo day spa trip to Daylesford and with such a wide choice being the spa capital im so glad I chose Prani glow day spa. From the beginning it was a beautiful experience, I was greeted at the door by my therapist Tamara and we begun our consultation she asked me if I have sore spots and where I would like to concentrate on before allowing me to pick an aromatherapy essential oil for my private room. She was so soft natured and caring making me relaxed from the minute I got there. Once my treatment was finished I was met by Mannie the spa director with water ready and my own little take home gift of the essential oil I had during my massage she was absolutely beautiful. No it’s not a large day spa with multiple levels and pools and all the fancy things but it was perfect for me very intimate, warm and zen. I would highly recommend and I will be going back for sure very soon.
Written 15 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tim P
Melbourne, Australia7 contributions
5.0 of 5 bubbles
May 2023 • Couples
Absolute serenity! As part of a weekend away in country victoria, we are returning clients to Prani Glow Day Spa. We enjoyed an excellent couple spa treatment - lots of packages and add-ons available, all at reasonable prices. Great to see nothing has changed since we last visited - very professional and thoughtful service - Highly recommended!

Only 5 minutes drive from Daylesford, easy to find.

We will definitely be back!

Thanks to Mannie and the team for an excellent experience - a master class in relaxation :-)
Written 24 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Will S
1 contribution
5.0 of 5 bubbles
May 2023
My last massage here was so good I went back again. This time for the hot stone massage. It was so good, never had a massage like it. It got rid of layers of stress I didn't realize I had. I'll always be back here as I've not found a better massage in the area.
Written 22 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Audrey M
1 contribution
5.0 of 5 bubbles
Apr 2023 • Couples
Thank you to the amazing ladies at Prani Glow. We had a very relaxing massage!! Staff were extremely professional, kind & caring. If you'd prefer to support a local business l'd highly recommend Prani Glow Day.
Thank you Mannie for the wonderful experience we will definitely book again soon ♥️
Written 29 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Morris W
Melbourne, Australia1 contribution
1.0 of 5 bubbles
Jan 2023 • Couples
Booked using a voucher that paid for the whole treatment. Due to unforeseen emergency circumstances we had to cancel our appointment. Instead of refunding part of our payment and just keeping the booking fee portion they kept the entire payment and refused any further attempts to reconcile the issue. Their communication was very poor, unhelpful and unclear. We made several attempts to work with them to come to a mutually beneficial reconciliation, adding extra treatments, flexibility with rebooking etc and they just accused me of bullying and stopped communications with me. I found their services overpriced in comparison to others in the area and would not recommend this business based on their customer service alone. Very unhappy and now $570 poorer customers
Written 11 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your reviews. It is a pity that you reviewed our publicly available terms and conditions and not our service. Here are some points that people should know when reading your review. 1. Our terms and conditions are available to view on our web site. 2. You booked your treatment through a third party booking agent whom refers you to the service provider for terms and conditions. This booking agent takes a commission of close to 30% of each and every booking. 3. The booking agent advises (before purchasing the service) on the web page as follows: . Change your booking up to 48 Hours prior to your experience . Changes are not permitted within 48 hours of your experience . Late arrivals or no shows may result in forfeiture of your experience 4. You gave our team less than two and a half hour notice that you would not be attending. 5. When we called back (as we were setting up for the booked treatments and did not hear the phone ring) and politely inquired further on your emergency, we were bluntly told "How is that any of your business?" 6. If it is a no- show, we still pay staff and contractors the same amount as had they delivered the treatments. 7. With two and a half hour notice, we could not take alternate customers to fill this spot. Other potential customers had been turned down for the spot days prior. 8. We have not heard of any business that charges only 20% to the customer for no shows. 9. When you said you offer to pay extra: You offered to add a 20 minute mini facial which you had already had with the initial booking so that it is not an offer to pay extra. 10. Being bullying and rude. This is not an accusation since you emailed and did this in writing. We would be happy to post your email here. 11. Criticizing our communication: Leading up to the booking and after the treatment date we were corresponding frequently. We have 6 emails back and forth with Nikita and 7 emails with Morris as well as conversing over the phone. We did carefully take time to review and discuss your case in our team and we had intended to offer a $100 voucher that could have been put towards any of our packages. As soon as we received your bullying email we decided not to offer this.
Written 12 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nikita H
2 contributions
1.0 of 5 bubbles
Jan 2023 • Couples
So disappointed,
We booked in a near $600 spa treatment for my husband and I to celebrate our 1 year anniversary.
We had a genuine family emergency and notified them immediately that we were unable to make it due to those circumstances

They kept the FULL near $600 dollars!!! (most booking would loose a 20% deposit )
I offered to provide evidence and hospital records of the emergency, we even went so far as to offer to add on extra treatments and pay extra and fit into whatever date and time they had available and they refused !
We asked for some money to be returned ( as most would only pay a 20% ) but they kept the full amount, their communication was also terrible

We spoke to a lady at red ballon who tried to advocate for us and contacted them but said it was up to them
And they had flat out refused .

Do not recommend at all !!!
Written 11 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your reviews. It is a pity that you reviewed our publicly available terms and conditions and not our service. Here are some points that people should know when reading your review. 1. Our terms and conditions are available to view on our web site. 2. You booked your treatment through a third party booking agent whom refers you to the service provider for terms and conditions. This booking agent takes a commission of close to 30% of each and every booking. 3. The booking agent advises (before purchasing the service) on the web page as follows: . Change your booking up to 48 Hours prior to your experience . Changes are not permitted within 48 hours of your experience . Late arrivals or no shows may result in forfeiture of your experience 4. You gave our team less than two and a half hour notice that you would not be attending. 5. When we called back (as we were setting up for the booked treatments and did not hear the phone ring) and politely inquired further on your emergency, we were bluntly told "How is that any of your business?" 6. If it is a no- show, we still pay staff and contractors the same amount as had they delivered the treatments. 7. With two and a half hour notice, we could not take alternate customers to fill this spot. Other potential customers had been turned down for the spot days prior. 8. We have not heard of any business that charges only 20% to the customer for no shows. 9. When you said you offer to pay extra: You offered to add a 20 minute mini facial which you had already had with the initial booking so that it is not an offer to pay extra. 10. Being bullying and rude. This is not an accusation since you emailed and did this in writing. We would be happy to post your email here. 11. Criticizing our communication: Leading up to the booking and after the treatment date we were corresponding frequently. We have 6 emails back and forth with Nikita and 7 emails with Morris as well as conversing over the phone. We did carefully take time to review and discuss your case in our team and we had intended to offer a $100 voucher that could have been put towards any of our packages. As soon as we received your bullying email we decided not to offer this.
Written 12 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Arna R
Melbourne, Australia34 contributions
5.0 of 5 bubbles
Oct 2022 • Friends
Both my my friend and myself had the Spring Detox. Totally relaxing. Loved the warm massage bed!! Pleasant location outside of the main drag.
Written 13 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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