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Address: 30 Etruria Road, Hanley, Stoke-on-Trent ST1 5NH, England
Phone Number:
+44 1782 213499
Website
Today
12:00 - 06:00
Open now
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Hours:
Sun - Sat 12:00 - 06:00
Description:

Casino Restaurant Late Bar Gaming Slots Electronic Gaming Entertainment...

Casino Restaurant Late Bar Gaming Slots Electronic Gaming Entertainment Poker Roulette Blackjack

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TripAdvisor Reviewer Highlights

Read all 62 reviews
Visitor rating
  • 39
    Excellent
  • 14
    Very good
  • 5
    Average
  • 2
    Poor
  • 2
    Terrible
meal and entertainment

1st ever visit to the casino , they staff were great , we had a meal which was lovely and the singer was excellent , a great night out , really enjoyed it

5 of 5 bubblesReviewed yesterday
Hazel K
,
Stoke-on-Trent, England, United Kingdom
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62 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Stoke-on-Trent, England, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

1st ever visit to the casino , they staff were great , we had a meal which was lovely and the singer was excellent , a great night out , really enjoyed it

Helpful?
Thank Hazel K
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Brilliant disabled access, excellent service from all staff. (Special shout out to Danny and Tony for being fabulous hosts). Food on point and faorly priced. Thoroughly recommend a visit.

Helpful?
Thank Badger M
Gary P, Manager at Genting Club Stoke, responded to this review

We pride ourselves in being fully accessible to our disabled customers and am glad you experienced the great customer service we deliver. Thanks for the mention for Danny and Tony, I will pass on your kind words. See you again soon. More 

staffordshire
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Lovely restaurant separate from the gaming tables. Food very good and the waiter Danny is fantastic. He makes everyone feel special and goes out of his way to make every visit memorable.

Helpful?
Thank janny7
Gary P, Manager at Genting Club Stoke, responded to this review

Thanks for taking the time to give us some great feedback. Not everyone realises that you can enjoy some great food and entertainment without actually being near the gaming tables. Always a great night out. Thanks again and will pass your kind words onto Danny. More 

Stone, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 December 2016

Everything about this places fabulous! The food, the bar, and the atmosphere, but the stars of the show are without a doubt the staff, especially Scott and Danny, who went above and beyond to make us feel like the night was truly special. I would also like to say a special thank you to the chef who accommodated one of... More 

Helpful?
Thank TwoExplorers2016
Gary P, Manager at Genting Club Stoke, responded to this review

We always take dietary requirements seriously and are glad to have been able to keep everyone happy. Chef Jason will always go out of his way to keep our customers well fed :) More 

1 review
3 of 5 bubbles Reviewed 20 November 2016 via mobile

I entered the Saturday taunement twice so paid a total of £70.00 (total of £10.00 entry fee) I also had a starter and main in the restaurant. (ALL FINE) Poker players are given free tea's, coffee ect complimentary for there entry fee's. I went to the bar on the first taunement break and asked for a water and lime, no... More 

Helpful?
Thank Jim M
Gary P, Manager at Genting Club Stoke, responded to this review

Sorry to hear about this experience. Their is always a charge from the bar though and the second bar man was correct to state this. Our customer service is usually the best so can only apologise that on this occasion it wasn't up to our high standard. More 

Stafford, United Kingdom
Level Contributor
55 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

Decided to do something different for the managers meeting. Took four of our staff for a meal and a gamble. Wanted to see if they could pick up any tips from the croupiers and bar staff. Got to say from the moment we entered the building the service was excellent. Bar staff super attentive and could produce cocktails without any... More 

Helpful?
Thank TPant696
Gary P, Manager at Genting Club Stoke, responded to this review

Glad you chose our club to hold your meeting and hope that the event was so enjoyable you pick us for your next meeting too. Some people are put off the casino experience as they think it can be daunting but as you say we will take time to explain any of our games to novices to the club. As... More 

Level Contributor
61 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 26 October 2016 via mobile

Been going here regularly now for years. We usually go for Sunday lunch or mid week evening meal. Value for money is amazing. The food is always freshly cooked, hot and totally delicious. Great portions too! The service is also really friendly and attentive. Never had a bad meal or poor service.

Helpful?
Thank Jcope87
Gary P, Manager at Genting Club Stoke, responded to this review

Thanks for your lovely review and valued custom over the years. We hope you have many more great meals and fantastic service for years to come too. More 

Crewe, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 7 October 2016 via mobile

Very smart bar for drinks and friendly staff on the table games like blackjack! Have been in for the Sunday carvery before now, was very impressed, large portions for a reasonable price inside the smart restaurant, will be visiting again!

Helpful?
Thank Jakebuckley001
Gary P, Manager at Genting Club Stoke, responded to this review

We pride ourselves on our great customer service and competitive pricing. We try to offer the best value and service in town in a contemporary, clean and safe environment for our customers to enjoy a great night, or day, out. Hope to see you back soon to enjoy more great times at Genting Club Stoke. More 

Stoke-on-Trent, United Kingdom
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 October 2016

Went to the genting club for sunday lunch and it was lovely. drinks are very reasonable the staff were very friendly and nothing was to much trouble. Danny and Mike were very helpful. Would recommend sunday lunch to all my friends and family.

Helpful?
Thank jaynewalker16
Gary P, Manager at Genting Club Stoke, responded to this review

Glad you enjoyed your Sunday Lunch Mandy. Danny and Mike are always helpful and our friendly staff like to make the whole experience a pleasure. Hope to see you in again soon. More 

Stoke on Trent
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 October 2016 via mobile

Beautiful Sunday lunch today. Excellent food, excellent service. Thanks to the lovely Danny. See you soon guys :-)

Helpful?
Thank MandySpuddy1973
Gary P, Manager at Genting Club Stoke, responded to this review

Thanks for the positive comments about our Sunday lunch and the great service you received. Look forward to seeing you again soon. More 

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