We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 9:00 am - 5:00 pm
Save
Share
Review Highlights
Bats in the cenotes!

The water's not that cold and it's something you won't quite see anywhere else in the world. Do it... read more

Reviewed yesterday
KarlandAlex
,
Maidstone, United Kingdom
Day Tour - on the way to Chichen Itza

I've been to other cenotes, but this one is much less populated with tourists and allows you to see... read more

Reviewed 2 days ago
ChitzenItzaHot
,
Brighton, Colorado
Read all 150 reviews
172
All photos (172)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“foot jump”(2 reviews)
“above ground”(2 reviews)
About
Visit Cenote Zapote Ecopark, a marvelous and exciting magic place located in Puerto Morelos. Quintana Roo, Mexico. Come and discover amazing cenotes(sinkholes), enjoy bicycle tours, taste delicious yucatecan snacks, feel the mayan culture, flight on...more
Open Now
Hours Today: 9:00 am - 5:00 pm
See all hours
Suggested duration: More than 3 hours
Contact
Ruta de los Cenotes Kilometro 19 | Ruta de los Cenotes, Puerto Morelos 77580, Mexico
Website
+52 1 998 145 4954
Reviews (150)
Filter reviews
81 results
Traveller rating
63
12
2
2
2
Traveller type
Time of year
LanguageEnglish
More languages
63
12
2
2
2
Show reviews that mention
All reviewsfoot jumpvisiting cenotesabove groundzip wiretacosunderground cenotewater shoesour tour guidedelicious mealopen cenoteexperienced diversgreat triplots of funsmall groupstalactiteszapatablast
FilterEnglish
Updating list...
1 - 10 of 81 reviews
Reviewed yesterday

The water's not that cold and it's something you won't quite see anywhere else in the world. Do it for the experience

Thank KarlandAlex
Reviewed 2 days ago

I've been to other cenotes, but this one is much less populated with tourists and allows you to see the natural beauty of a cenote. You can get in the water (refreshing!) and I liked that it wasn't a busy and commercialized swimming destination. beautiful...More

Thank ChitzenItzaHot
Reviewed 1 week ago

I visited Cenotes Zapote with my 13 year old son and we really enjoyed it. The "basic" tour includes 3 different cenotes. The first cenote is a shaded, deep, open water one with clear, cold water and 10 and 14 meter platforms for jumping/diving. The...More

Thank tyduval
CenoteZapoteEco-park, Director de Relaciones con Clientes at Cenotes Zapote Ecoparque, responded to this reviewResponded 2 days ago

Thank you so much for your comments, We are very glad you enjoyed your visit and we really hope you visit us again. Next year we'll have more surprises and fun for our visitors Truly yours Cenotes Zapote

Reviewed 1 week ago via mobile

I wanted to go to cenotes with few people. The most famous ones, such as Kik IL and Gran Cenotes are very crowed, so I looked for a private cenote. I found the Zapote Cenote trip. It was simply amazing. There are 3 cenotes, each...More

Thank Rosana W
CenoteZapoteEco-park, Director de Relaciones con Clientes at Cenotes Zapote Ecoparque, responded to this reviewResponded 1 week ago

Dear Stunning, Thank you so much for your comment, we glad cause we cover your spectations... Next year we'll have more more surprises, we hope you visit us again FOR HAVING A FUNNY AND RELAXING DAY CENOTES ZAPOTE ECOPARK

Reviewed 2 weeks ago

Not only you are flabbergasted by the surrealistic environment,but it put you to think that was part of the daily life of to Mayans. Monies well spent, you will not forget your visit.

Thank gec424
CenoteZapoteEco-park, Ventas at Cenotes Zapote Ecoparque, responded to this reviewResponded 1 week ago

We love when people love their visiting. We love what we do, and that shows in our service. Please let us know next time you visit us,

Reviewed 2 weeks ago via mobile

We had been recommended this excursion by a representative at a tour outlet near our hotel. what a trip. We were picked up from the riu caribe at 8.15 prompt as promised and enjoyed a private transfer in an air conditioned mini bus. The journey...More

Thank niamhmillett
CenoteZapoteEco-park, Ventas at Cenotes Zapote Ecoparque, responded to this reviewResponded 1 week ago

thank you so much for your recommendation niamhmillett. And besides our job, in Cenotes Zapote we love what we do, taking care of nature and mayan culture you are welcome any time you want. Please let us know when you visit us again. thank you

Reviewed 3 weeks ago

Booked this through Dive It at Ocean Coral and it was one of the best things we did the whole trip! i highly recommend you come and see these amazing caves!

Thank Ricky300m
CenoteZapoteEco-park, Ventas at Cenotes Zapote Ecoparque, responded to this reviewResponded 1 week ago

Thank you so much for you comment, hope you visit us more than once. Please let us know when you back to our place please

Reviewed 4 weeks ago

This was a cool excursion. The steps were not bad going down, but heard more than a few grunt on the way up. The water was clear and the environment was great

Thank Darque C
CenoteZapoteEco-park, Director de Relaciones con Clientes at Cenotes Zapote Ecoparque, responded to this reviewResponded 2 days ago

Thank yopu so much for your opinionDarque, we are very glad youenjoy your visiting. we hope you visit us next year that we'll hace surprises for our visitors

Reviewed 5 July 2018 via mobile

I arranged this excursion on my own via the WhatsApp phone number listed on the website. I used google translate and confirmed our booking against the advice of my husband, lol. I’m so glad I followed my instincts because this was possibly the most exciting...More

Thank Nikko F
CenoteZapoteEco-park, Director de Relaciones con Clientes at Cenotes Zapote Ecoparque, responded to this reviewResponded 2 days ago

Dear Nikko Thank you so much for your kindly comments about us. We love that you enjoy your visit and your comments about our food are awesome. our regional cookers are so satified and thankfull. Keep visinting us every time you want, next year we...More

Reviewed 30 June 2018

We just got back from this excursion (06/24/18) and our family loved it. Our kids are 10, 13 and 15. They all said this was the favorite part of our vacation, The cenotes were awesome and the jump off of the 40 and 50 foot...More

2  Thank beckermath
View more reviews
Questions & Answers
Ask a question
Amanda R
26 July 2018|
AnswerShow all 2 answers
Response from drbrad | Reviewed this property |
I believe the Chaka ($35) package includes the 3 Cenotes of which the big cenote has a Zipline that you fall into the water. The Chechen ($79) package includes everything the Chaka package has plus the four Ziplines through... More
0
Votes
Tricia O
25 June 2018|
AnswerShow all 4 answers
Response from drbrad | Reviewed this property |
I called the number on their website and they arranged everything for us. The phone number I called was +52 (998) 397 9251. They connected us with Eric who was a great tour guide.
2
Votes
J-mul1978
12 June 2018|
AnswerShow all 2 answers
Response from drbrad | Reviewed this property |
I don’t think this excursion is appropriate for a two year old.
0
Votes