We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Flam Tourist Office

Closed Now: 7:00 am - 7:00 pm
Open today: 7:00 am - 7:00 pm
Review Highlights
Helpful and informative Staff

Tuesday morning 4th September we were on our way to catch the 09.45 Flam Railway Train from Flam to... read more

Reviewed 3 weeks ago
David D
Devon, United Kingdom
Great place, beware of invalid money

I loved Flåm, but the ATM in the visitor centre gave me invalid old Norwegian notes. It was a mess... read more

Reviewed 12 October 2018
Read all 395 reviews
All photos (204)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent46%
  • Very good38%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
Tourist information office in the centre of Flam.
Closed Now
Hours Today: 7:00 am - 7:00 pm
See all hours
Suggested duration: < 1 hour
Stasjonsvegen | Flaam, Flam 5742, Norway
+47 57 63 14 00
Most Helpful Positive Review
Reviewed 18 May 2016

The TI is right off the Flam railway station, and less than 5 minute walk from the cruise ship pier. They staff was very helpful with arranging tours and rail travel. They had many brochures and maps that were free. They also have free, clean...More

3  Thank JetSetterKDeltaair
Most Helpful Critical Review
Reviewed 10 September 2016

My guidebook had forewarned that the Flam tourist information upon arrival will only give information about their fjord cruise/sightseeing options while disputing that there are any other options. I was astonished to find this true. When we arrived after a very long day of travel...More

2  Thank Jamie K
Reviews (395)
Filter reviews
220 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviews very helpful staff sell tickets speak english tourist information souvenir shop ticket office fjord cruise train station norway leaflet flaam docks ship ferry port village waterfall
Updating list...
1 - 10 of 220 reviews
Reviewed 1 week ago

Helpful staff with plenty of brochures available in multiple languages. There is also a shop plus toilets under the one roof.

Thank Marilynne C
Reviewed 3 weeks ago

Tuesday morning 4th September we were on our way to catch the 09.45 Flam Railway Train from Flam to Myrdal. On our way to the station we visited this Information Centre which is situated in the middle of Flam. The staff here were very helpful...More

Thank David D
Reviewed 4 weeks ago

It is just an ordinary office painted in red where you get your tickets from. Otherwise you can get it online. Surprised that these are also up for reviews

1  Thank fash
Reviewed 12 October 2018

I loved Flåm, but the ATM in the visitor centre gave me invalid old Norwegian notes. It was a mess and ruined my day. The ATM bellonged to Aurland Sparebank, and they seem to have missed proper maintenance.More

Thank 96visah
Marina M, Front Office Team Leader at Flam Tourist Office, responded to this reviewResponded 12 October 2018

Hello, First of all, thank you for taking the time to write this review so that this issue could be brought to our attention. However, allow us to explain you that the ATM is not under our responsibility. Even though it is placed in the...More

Reviewed 8 October 2018 via mobile

We never used much, but on our last day in Flam, with trains getting cancelled, the person in information counter answered politely and gave few tips. Flam railways Conductor, organised the taxi to Bergen for few of us as we pre-booked our tickets to Bergen.

Thank sugees
Reviewed 2 October 2018

Flam is a small village with tons of things to do and see. The tourist office is very helpful and workers are all multilingual.

Thank Richard W
Reviewed 30 September 2018

i found the tourist centre to be knowledgable and helpful, they gave us all tips on things around flam and also time taken for various hikes etc. they patiently answered all queries

Thank Shikha_g25
Reviewed 20 September 2018

We wanted to book a cruise on the Fjord. The explanations for purchase and how to get to boat and Bus pick up for ride back was very clear. Also, let us know what roads were closed so we could rent electric cars for the...More

Thank K B
Reviewed 18 September 2018 via mobile

We were on a tour and taking the train was on our itinerary. Our guide purchased our tickets and I just entered to use the restrooms, twice! There are things to read about the area and of course a store to shop.More

Thank 48lisas48
Marina M, Team Leader in Front Desk at Flam Tourist Office, responded to this reviewResponded 21 September 2018

Dear Lisa, Thank you for taking the time to write a positive review even though your stay in the Visitor Center was so frugal! We do have lots of touristic information, not only about Flåm but also about the whole Sognefjord area, as we have...More

Reviewed 18 September 2018

The day we were there our cruise ship let off about 2500 guests which made for a crouded village. The shop is no different than anyother souvonier shop and because it is Norway it tends to be expencive

Thank Dennis S
View more reviews
Nearby HotelsSee all 4 nearby hotels
Fretheim Hotel
998 reviews
.09 km away
Flam Ferdaminne
98 reviews
.18 km away
Flamsbrygga Hotell
838 reviews
.25 km away
Heimly Pensjonat
264 reviews
.43 km away
Nearby RestaurantsSee all 14 nearby restaurants
Aegir BrewPub
1,296 reviews
.27 km away
Flam Bakery
151 reviews
.16 km away
Flam Marina and Appartement Cafe
179 reviews
.33 km away
Fretheim Hotel Restaurant
266 reviews
.10 km away
Nearby AttractionsSee all 19 nearby attractions
920 reviews
.07 km away
Njord - Seakayak and Wilderness Adventure Day Tours
295 reviews
.58 km away
eMobility Flam
71 reviews
.06 km away
Questions & Answers
Ask a question
15 August 2018|
AnswerShow all 7 answers
Response from DOUG W | Reviewed this property |
I believfe the train would be the best option. Contact the Flam tourist Office. Apologies for the delay in answering. I returned from Borneo yesterday.
31 July 2018|
AnswerShow all 12 answers
Response from SKI-wejb | Reviewed this property |
All I can say is there are 3 Steps up into the Train (like most continental Trains) Best Check with Flam train office..Hope that Helps..John
28 April 2018|
Response from Suresh K | Reviewed this property |
hi Yes Normally the booking is open for 3 months period only,.