We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We went here as a friend had received a Groupon voucher for a spa day for 2. We were both booked in for a massage and a facial and was really looking forward to it.
On arrival we were seen at the desk and asked...More
I go to spas quite a lot and love them but this so called spa was the worst I’ve ever experienced. When we arrived we taken to a lovely waiting area. I was called in for my treatment while my friend was left waiting, no...More
Treated by my friend, this was a brilliant gift. The place is stunning, beautiful grounds and building. We arrived and was greeted by Amy who was lovely. Great customer service and fantastic interpersonal skills someone who clearly enjoys their job.
Cup of coffee and a...More
I went here with my mum and sister. it was my first ever spa day experience and i was very very impressed.
Before we arrived, we had booking issues as the lady who took our booking had messed up our booking on the system. Despite...More
I go on spa days fairly regularly but have never experienced anything like this.
On arrival, we were lead to a lovely waiting room but, 5 minutes before our first treatment, nobody had come to speak to us/offer us robes and towels or showed us...More
I've been looking to come here for years, but the TripAdvisor reviews really put me off. I decided to come here using the Groupon voucher.
The building itself is beautiful but in need of modernising. This country house is hidden away and has a lot...More
Wanted to treat my 3 daughters and myself to a relaxing pamper spa day.
Unfortunately didn’t go to plan ! An hour in we all felt quite stressed!
It started before we got there. Due to heavy snow & some of us coming far away....More
I was a member of this place but due to all the trouble with the spa and pool i stopped my membership. I carried on with personal training with a member of staff as having cancer it was advised i work out. This member of...More
My Sister and I had Groupon vouchers which made the treatments excellent value for money. Our treatments were booked for 1.30 so we planned to arrive at 11 to use the facilities (pool, sauna, steam room) and have a quick bite to eat. On arrival...More
The Hertfordshire Spa is a lovely find. I went there recently for a massage and facial and came out feeling ache free and relaxed with "lovely smooth skin" as my other half put it! The staff were warm, friendly and accommodating. The spa itself is...More