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Alta Tourist Information

Closed Now: 8:30 am - 4:00 pm
Open today: 8:30 am - 4:00 pm
Review Highlights
Helpful advice

This is a good place to go to get advice and guidance for a trip around Alta region. Would... read more

Reviewed 19 November 2018
OurTim
,
Didcot, United Kingdom
via mobile
Friendly staff

A busy place but friendly helpful staff without feeling pushed into taking any of the trips they... read more

Reviewed 5 April 2018
SueWolves53
,
Wolverhampton, United Kingdom
Read all 59 reviews
30
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Traveller Overview
  • Excellent73%
  • Very good23%
  • Average0%
  • Poor1%
  • Terrible3%
19 Nov 2018
“Helpful advice”
5 Apr 2018
“Friendly staff”
About
The Tourist Information is located in the city center by the bus station. Alta - the City of the Northern Lights - where past meets future! Rock carvings created 10,000 years ago tell the history of our cultural past. Today, export and technology...more
Closed Now
Hours Today: 8:30 am - 4:00 pm
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Contact
Bjoern Wirkolas vei 11, Alta 9510, Norway
Website
+47 991 00 022
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Reviews (59)
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1 - 10 of 36 reviews
Reviewed 19 November 2018 via mobile

This is a good place to go to get advice and guidance for a trip around Alta region. Would recommend going in here rather than just looking on TripAdvisor as they know the area and can put you in touch with the right people at...More

Date of experience: November 2018
Thank OurTim
Marianne K, Guest Relations Manager at Alta Tourist Information, responded to this reviewResponded yesterday

Thank you for taking the time to write this review, much appreciated!

Reviewed 5 April 2018

A busy place but friendly helpful staff without feeling pushed into taking any of the trips they were promoting. Good free WiFi available.

Date of experience: March 2018
Thank SueWolves53
Reviewed 3 April 2018

Really helpful people. The facility is very small...but the staff big on knowledge and help. I suggest taking a visit here as the attractions in Alta are not advertised or promoted and some of the best sites are easily accessible using public transport IF you...More

Date of experience: March 2018
Thank Fearless809853
Reviewed 15 February 2018

Easy to find. Very pleasant, helpful staff. They can handle payment and arrangements for all activities.

Date of experience: February 2018
Thank ranchette7
Marianne K, Guest Relations Manager at Alta Tourist Information, responded to this reviewResponded 12 March 2018

Thank you your feedback.

Reviewed 6 December 2017

Visited Alta as art of a Northern Lights Cruise. Shuttle bus dropped us off near the tourist information office and shopping centre. The staff were very helpful and Wi-Fi was available here too.

Date of experience: November 2017
1  Thank Ian M
Marianne K, Kundeansvarlig at Alta Tourist Information, responded to this reviewResponded 21 December 2017

Thank you for taking the time to get back with some feedback about our tourist office. Glad we were able to help yo during your stay here in Alta.

Reviewed 24 November 2017

Visited this lovely little town whilst in the area recently. Very cold and icy outside. Took a bus into town to have a look around. Getting dark by this point but still an interesting place to see. Today, from this town we were lucky enough...More

Date of experience: November 2017
1  Thank Julie E
Jonathan M, Guest Relations Manager at Alta Tourist Information, responded to this reviewResponded 26 November 2017

So nice! Glad you came to visit us, and that we got the northern lights plugged in and switched on in time for you to see them! :) Welcome back anytime!

Reviewed 27 July 2017 via mobile

We have been there to know where to buy a norwegian pullover and the guy at the desk gave us a good adress. We left our rest of camping gaz there so the next traveller could get it and it was no problem. The man...More

Date of experience: July 2017
Thank MarcelGeiheem
Jonathan M, Guest Relations Manager at Alta Tourist Information, responded to this reviewResponded 2 August 2017

Thank you for the nice review! I am glad you found that knitting store :) and glad you came to visit us here in the city. And also, I finallly gave away that extra can of gas today! There were some hikers asking where to...More

Reviewed 16 April 2017

Our first visit to Alta. March 2017. Lots of snow! We alighted from the local bus and headed for the Tourist Information Office. The lady behind the counter was extremely helpful. We bought several items including books for our grandchildren. We were also able to...More

Date of experience: March 2017
Thank PadTha
Marianne K, Guest Relations Manager at Alta Tourist Information, responded to this reviewResponded 21 April 2017

Glad to hear you enjoyed your stay here in Alta and thanks for taking the time to write a review, much appreciated.

Reviewed 30 March 2017 via mobile

Popped in here on our recent cruise to Alta. It was Sunday afternoon but they were open. Amazing. Gave good information especially about the impending finish of a dog sledding competition. Great to go and watch

Date of experience: March 2017
Thank traceyg855
Marianne K, Guest Relations Manager at Alta Tourist Information, responded to this reviewResponded 31 March 2017

Thanks for visiting and that you took the time to write this review. And Finnmarksløpet, the dogsled race is a great event to be a part of.

Reviewed 23 March 2017 via mobile

The staff were more than helpful (friendly and spoke excellent English) in booking a trip for me and my wife, accommodating some special mobility requirements. I would highly recommended taking the time to visit for any information regarding the town or any trip or experience...More

Date of experience: March 2017
Thank Cheerfulbloke
Marianne K, Guest Relations Manager at Alta Tourist Information, responded to this reviewResponded 31 March 2017

That is very kind of you and we appreciate that you took the time to give us this feedback.

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Questions & Answers
Ask a question
184harriet
23 May 2018|
Answer
Response from Jonathan M | Property representative |
Hi Harriet, Well, right now we've had a warm spring and the lower elevations around Alta are 90% free of snow (higher elevations from my window view are 50-70% clear now). Flat ground out in the wilderness will probably be... More
0
Votes
Arian K
28 December 2017|
AnswerShow all 2 answers
Response from Marianne K | Property representative |
There use to be shuttle buses going from the ship and to city center.
1
Vote
XYZ112233
22 October 2017|
AnswerShow all 4 answers
Response from Jonathan M | Property representative |
Hi there! On Dec 31, there is no bus service between Alta and Tromsø. Other than renting a car and driving - VERY expensive one-way - your other choice would be to book a flight on Widerøe airlines. There is exactly one... More
1
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