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Tourist Information Desk - Disneyland Paris

Open Now: 9:00 am - 8:30 pm
Open today: 9:00 am - 8:30 pm
Review Highlights
Relatively helpful

Our experience was just ok. Tried to book a tour to Versailles and was basically told to book it... read more

Reviewed 2 weeks ago
Deb W
Reno, Nevada
Good Customer Service

We wanted to visit the Disneyland Park after visiting Walt Disney Studio Park. We were given the... read more

Reviewed 3 September 2018
Bengaluru, India
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Traveller Overview
  • Excellent50%
  • Very good32%
  • Average9%
  • Poor6%
  • Terrible3%
2 weeks ago
“Relatively helpful”
2 Sep 2018
“Good Customer Service”
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Hours Today: 9:00 am - 8:30 pm
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Place Francois Truffaut, 77705, Marne-la-Vallee, France
Top Selling Tours & Activities in and around Marne-la-Vallee
from USD 78.30
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from USD 12.42
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from USD 28.10
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Reviews (31)
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1 - 10 of 15 reviews
Reviewed 2 weeks ago

Our experience was just ok. Tried to book a tour to Versailles and was basically told to book it ourselves on line. Not overly helpful but also didn't steer us wrong or try to over charge us.

Thank Deb W
Reviewed 3 September 2018

We wanted to visit the Disneyland Park after visiting Walt Disney Studio Park. We were given the correct information of how much the ticket will cost and the extra we had to pay.

1  Thank Victor_Vij
Reviewed 27 August 2018

We went in to ask a question 3 different staff none which could help us they didn’t understand what we was asking

Thank markridley81
Reviewed 20 August 2018

Friendly staff, accurate information, good location, and free for everyone. Helpful and recommendable.

Thank eseejuaan
Reviewed 29 May 2018

Great place for everyone who needs tips and advised in regards of visiting Disneyland and also trips and excursions to Paris. Very helpful

Thank negunio
Reviewed 22 May 2018 via mobile

Absolutely disgusted in the Walt Disney Travel Company for failing to advise cancelled transport links which they were aware of at the time of our booking. This left us without a clue how to get to and from Disney Paris. We were left without an...More

1  Thank Jonathan R
Reviewed 15 May 2018

We used the information desk for info on how to book a tour on the Seine river. The helped us with booking, info and maps. All information we received was correct, even though it took a little longer to get into Paris than anticipated.

Thank NillaJ
Reviewed 11 February 2018

very help full information desk got many information about disneyland paris area. printed documents given free pf charges

Thank pererasimon720
Reviewed 22 January 2018 via mobile

The park has great service. We visited Paris from the United States and while on the Rock and Roller Coaster ride, my phone must have fell out of my pocket. I thought it was gone forever but someone found it and turned it in. The...More

Thank thanhphamrn
Reviewed 9 January 2018 via mobile

Helpful lots of literature on local things to do restaurants etc Discount vouchers available Great info on transport re trains buses etc

Thank andy j
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