We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tourist Information Desk - Disneyland Paris

Open Now: 9:00 am - 8:30 pm
Open today: 9:00 am - 8:30 pm
Save
Share
Review Highlights
Relatively helpful

Our experience was just ok. Tried to book a tour to Versailles and was basically told to book it... read more

Reviewed 2 weeks ago
Deb W
,
Reno, Nevada
Good Customer Service

We wanted to visit the Disneyland Park after visiting Walt Disney Studio Park. We were given the... read more

Reviewed 3 September 2018
Victor_Vij
,
Bengaluru, India
Read all 31 reviews
6
All photos (6)
Full view
Traveller Overview
  • Excellent50%
  • Very good32%
  • Average9%
  • Poor6%
  • Terrible3%
2 weeks ago
“Relatively helpful”
2 Sep 2018
“Good Customer Service”
About
Open Now
Hours Today: 9:00 am - 8:30 pm
See all hours
Local Weather
Powered by Weather Underground
15°
Oct
Nov
Dec
Contact
Place Francois Truffaut, 77705, Marne-la-Vallee, France
Website
Top Selling Tours & Activities in and around Marne-la-Vallee
from USD 78.30
More Info
from USD 12.42
More Info
from USD 28.10
More Info
Reviews (31)
Filter reviews
15 results
Traveller rating
6
5
2
1
1
Traveller type
Time of year
LanguageEnglish
More languages
6
5
2
1
1
See what travellers are saying:
FilterEnglish
Updating list...
1 - 10 of 15 reviews
Reviewed 2 weeks ago

Our experience was just ok. Tried to book a tour to Versailles and was basically told to book it ourselves on line. Not overly helpful but also didn't steer us wrong or try to over charge us.

Thank Deb W
Reviewed 3 September 2018

We wanted to visit the Disneyland Park after visiting Walt Disney Studio Park. We were given the correct information of how much the ticket will cost and the extra we had to pay.

1  Thank Victor_Vij
Reviewed 27 August 2018

We went in to ask a question 3 different staff none which could help us they didn’t understand what we was asking

Thank markridley81
Reviewed 20 August 2018

Friendly staff, accurate information, good location, and free for everyone. Helpful and recommendable.

Thank eseejuaan
Reviewed 29 May 2018

Great place for everyone who needs tips and advised in regards of visiting Disneyland and also trips and excursions to Paris. Very helpful

Thank negunio
Reviewed 22 May 2018 via mobile

Absolutely disgusted in the Walt Disney Travel Company for failing to advise cancelled transport links which they were aware of at the time of our booking. This left us without a clue how to get to and from Disney Paris. We were left without an...More

1  Thank Jonathan R
Reviewed 15 May 2018

We used the information desk for info on how to book a tour on the Seine river. The helped us with booking, info and maps. All information we received was correct, even though it took a little longer to get into Paris than anticipated.

Thank NillaJ
Reviewed 11 February 2018

very help full information desk got many information about disneyland paris area. printed documents given free pf charges

Thank pererasimon720
Reviewed 22 January 2018 via mobile

The park has great service. We visited Paris from the United States and while on the Rock and Roller Coaster ride, my phone must have fell out of my pocket. I thought it was gone forever but someone found it and turned it in. The...More

Thank thanhphamrn
Reviewed 9 January 2018 via mobile

Helpful lots of literature on local things to do restaurants etc Discount vouchers available Great info on transport re trains buses etc

Thank andy j
View more reviews
Nearby
Nearby HotelsSee all 49 nearby hotels
Disneyland Hotel
7,221 reviews
.22 km away
Disney's Hotel New York
7,900 reviews
.44 km away
Disney's Sequoia Lodge
10,750 reviews
.61 km away
Disney's Newport Bay Club
6,143 reviews
.63 km away
Nearby RestaurantsSee all 423 nearby restaurants
Inventions
2,848 reviews
.23 km away
Cafe Fantasia
164 reviews
.18 km away
Starbucks
559 reviews
.21 km away
Vapiano Disney Village
798 reviews
.16 km away
Nearby AttractionsSee all 77 nearby attractions
World of Disney
1,060 reviews
.02 km away
Walt Disney Studios Park
15,034 reviews
.29 km away
Spa Aquatonic
330 reviews
1.58 km away
Celestia Spa
39 reviews
.44 km away
Questions & Answers
Get quick answers from Tourist Information Desk - Disneyland Paris staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines