Arena 7 Entertainment Complex

Arena 7 Entertainment Complex

Arena 7 Entertainment Complex
4.5
Bowling AlleysGame & Entertainment Centres
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
10:00 AM - 11:00 PM
Sunday
10:00 AM - 11:00 PM
About
Wood Berry Grill Bar & Restaurant, Laser Quest, Bite & Bowl Diner, Bowling World, Pool Tables, Two Function Rooms, Waynes World Adventure Centre, Arcade Games and Private Karaoke Bar
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  • OnAir817710
    3 contributions
    5.0 of 5 bubbles
    Staff are AMAZING here
    We had two birthday parties here September 2023 and November 2023. The staff are simply outstanding. Darren when booking, Amy, Conor and Darragh especially. Thank you for everything, for people reviewing don’t hesitate to book.
    Hi OnAir817710 Thanks very much for the great review. We are very grateful for the feedback and thanks for bringing both parties to Arena7. We also appreciate the recommendation and your kind words about the staff Best Regards Darren
    Written 5 December 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled with family
    Written 11 November 2023
  • Alison D
    Belfast, United Kingdom139 contributions
    5.0 of 5 bubbles
    Fun for all
    Staying in Downings for the week and the weather was typical of Ireland, a bit dull and blustery. So to entertain the kids we went into Letterkenny for some fun, stopping off at arena 7. We had the two youngest in the soft play while the older ones went for some lazer tag. Then we all went for a game of bowling and some goes on the arcade games. The staff in the place was amazing looking after us during each station, getting us the best deal for the activities we wanted to do and then explaining the game of lazer tag in a fun way and not rules rules rules. Definitely a trip out if staying in the location and weather not on your side.
    Hi alisond916 Thank you for posting a review of us. It is much appreciated. We are delighted the kids got to enjoy a few of the activities and that all went well. We are particularly delighted to hear that the staff looked after you and the family. We pride ourselves on great customer service and the staff try very hard to ensure everyone enjoys their visit so thanks very much Hope you enjoyed Downings too and please join us again Regards Darren
    Written 6 August 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2024
    Travelled with family
    Written 5 July 2024
  • Michelle M
    Barcelona, Spain11 contributions
    5.0 of 5 bubbles
    You just got yourself another returning customer
    Went yesterday with a 14yo and a 5yo. Booked bowling, laser tag and a meal which was a set €16 package (really reasonable). Laser tag was great, dark surroundings with loud music and plenty of places to hide, really atmospheric setup great job! Bowling alley and kids play area also great. The Food was sooo good, but what brought me here to trip advisor is that I just have to mention the blond lady in the cafe (if only id asked her name!) our 5yo is on the asd spectrum and only eats a specific type of pasta, when i asked her if they had this type she didnt just say no, she took the time to go into the other restaurant to check if the chef had it for us. This 'small' action alone has earned arena 7 full marks from me, because as an asd mum, i sometimes have to ask questions that may make me seem like an awkward or fussy customer, and when someone takes it upon themselves to go that extra bit for my child it means a lot. Well done arena 7 and staff!
    Hi michellemN4802VU Thanks so much for the great review. We are absolutely thrilled to hear that our staff done our best to look after you and particularly for Emma for looking after your child so well. We are a family business and everyone tries their best to ensure customers enjoy their visit. We don't always get it right but more often than not we do and it is nice to be acknowledged so thanks very much We look forward to having you back Best Regards
    Written 6 August 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2024
    Travelled with family
    Written 4 August 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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4.5
4.5 of 5 bubbles285 reviews
Excellent
172
Very good
75
Average
21
Poor
8
Terrible
9

Nicole B
Gilford, UK5 contributions
1.0 of 5 bubbles
Feb 2020 • Family
Since my last review was removed I'll be alot more careful on how I word this. It appears the owners do not believe their staff can be associated as rude. I visited here with my family on the 22nd of February. My older sister has autism and due to the level of noise I asked the bowling manager if he could accommodate us by possibly lowering the volume of the music. He was great and offered us a lane in a separate room but that there would be a 10 minute wait. I agreed and went out to the car to wait with the rest of my family. On our return we were greeted by the most rude member of staff I've ever come across. She put her hand up in my face 3 times in total when I was simply asking if we could have the bumpers put up. When we paid she told us we were on a lane in the main complex, I went back to her on my own and told her there must be a mistake, I attempted to explain why twice to which she rudely interrupted me both times and said "you are on lane 10" again I was greeted by her ignorant hand. I eventually had to speak over her tone and call for the manager because she wouldn't let me get a word in edge ways. I might add that up until this point I was completly calm. When i returned to my family my sister was now in full autistic melt down. You can imagine by this stage everyone was staring and this became a very stressful situation. I do not and will never understand why the manager didn't inform all his staff that my sister had extra needs and needed assistance. I am truly disgusted by this girl and the bowling manager and will never darken the door of this establishment again!
Written 27 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Nicole B Thank you again for the review. We did reply to your last review also as we take all customer feedback serious but Tripadvisor must have removed your post and hence our reply too I am also glad I got talking to you on the phone yesterday and got to understand what happened so we can improve going forward. Our bowling manager done his best to accommodate you and your family initially as it was extremely busy on Saturday with it being mid term. He couldn't turn the music down in the main area but he got the sound off in our Private VIP Bowling room for you guys to allow yous all to bowl together Unfortunately as you went to bring your family into Arena7, and by the time our bowling manager got back to the desk after dealing with another customer the information was not relayed to our other member of staff and hence the mix up . I hope your sister is doing well as we have a lot of autistic children who use Arena7 including local schools and understand how tough it can be. I hope you join us again Best Regards Darren
Written 28 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DannyP80
Belfast, UK23 contributions
1.0 of 5 bubbles
Aug 2022 • Family
To start off we were told our earlier telephone booking for a party of 9 had not been booked.
Initially we were offered 1 lane which can accommodate up to 8 people.
Eventually were told they had us sorted with 2 lanes together, we were offered options of 1 or 2 games, or 30 or 69 minutes. We chose 60 minutes and were told to come back in 15/20 minutes.
Game closed us off after 40 minutes.
When I tried to resolve the situation a different person on the desk initially told me we had been on for an hour, I showed a picture of one lane starting their 2nd round which would had to have been 40 mins into the game so was not possible.
It quickly degenerated beyond anything I’ve encountered when I was told their system couldn’t tell him how long we had booked for, he couldn’t work it out from what we told him we paid, none of the guys we booked with were about so he had no means of believing what we told him. As far as he was aware we may only have booked for 30 minutes !!
When I asked how we were going to resolve it, he took it to a whole new level; told us it was nothing to do with him and we would have to go and find one of the people we booked with and sort it out with them!!
Disgraceful, wholly inadequate and unbelievably unprofessional.
Written 24 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Danny Thanks again for the review. I did respond to this message on Google Reviews. Best Regards Darren
Written 29 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alison D
Belfast, UK139 contributions
5.0 of 5 bubbles
July 2024 • Family
Staying in Downings for the week and the weather was typical of Ireland, a bit dull and blustery. So to entertain the kids we went into Letterkenny for some fun, stopping off at arena 7. We had the two youngest in the soft play while the older ones went for some lazer tag. Then we all went for a game of bowling and some goes on the arcade games. The staff in the place was amazing looking after us during each station, getting us the best deal for the activities we wanted to do and then explaining the game of lazer tag in a fun way and not rules rules rules. Definitely a trip out if staying in the location and weather not on your side.
Written 5 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi alisond916 Thank you for posting a review of us. It is much appreciated. We are delighted the kids got to enjoy a few of the activities and that all went well. We are particularly delighted to hear that the staff looked after you and the family. We pride ourselves on great customer service and the staff try very hard to ensure everyone enjoys their visit so thanks very much Hope you enjoyed Downings too and please join us again Regards Darren
Written 6 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AvaKM2109
Scotland, UK13 contributions
5.0 of 5 bubbles
Jan 2023
Hubs and I were here on New Years Day, we ate in the Woodberry Grill Bar & Restaurant and the food was amazing! I had cocktails and hubs had Guinness, of course! Enda, the host, was very friendly and made us feel very welcome ... we really did have a lovely time ... we will be back the next time we come on holiday! Every member of staff treated us exceptionally well. Five *s all round! Thank you for a great afternoon. Husband hadn't been to Ireland for a few years in his job as a coach driver but we thoroughly enjoyed our time here and would recommend to anyone.
Written 4 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the great review AvaKM2109 We are delighted you enjoyed the cocktails and of course the Guinness. Your kind words about the staff are very welcome Hope the husband has been back a few times since Regards Darren
Written 19 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Miss K
Letterkenny11 contributions
5.0 of 5 bubbles
Feb 2020
My family went to Arena 7 recently for the Friday deal meal I would highly recommend it for a night out. Lovely meal and terrific value. We enjoyed it so much that my husband & I went back again the following week.
Written 15 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Angela Thank you very much for the review and we are delighted that you enjoyed your experience with us. Our restaurant is very popular and it is great to get feedback from customers on how we are doing. Your recommendation is very much appreciated and even better that you came back so soon!!!!! Thanks again Regards Darren
Written 17 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Carah F
Letterkenny, Ireland25 contributions
5.0 of 5 bubbles
Jan 2020 • Family
Had a brilliant experience at Wayne’s world for a birthday party. The children were so well looked after. Had great fun playing in the play area and it is so secure that parents can relax and know kids are safe.
The private party room was great. Lovely food and drinks for the kids with party. Parents are well looked after too with a full coffee shop with lots of nice treats for the grown ups.
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi carahd Thank you for the great review. We pride ourselves on ensuring kids have a great time on their birthday. We recently have done a revamp of the play area to ensure the parents can relax while the kids play and thankfully it is proving a hit. I will pass on your kind words to the staff who will be delighted and if you need anything else just let us know Best Regards Darren
Written 11 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

OnAir817710
3 contributions
5.0 of 5 bubbles
Nov 2023 • Family
We had two birthday parties here September 2023 and November 2023. The staff are simply outstanding. Darren when booking, Amy, Conor and Darragh especially. Thank you for everything, for people reviewing don’t hesitate to book.
Written 11 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi OnAir817710 Thanks very much for the great review. We are very grateful for the feedback and thanks for bringing both parties to Arena7. We also appreciate the recommendation and your kind words about the staff Best Regards Darren
Written 5 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DonegalFizzy
Stranorlar, Ireland100 contributions
5.0 of 5 bubbles
May 2023 • Family
We booked a family night at the woodberry bar and grill, followed by bowling. The centre was packed and very noisy when we arrived, I have to admit my heart sank thinking this is not good. How wrong could I have been. Beautiful reasonably priced food, great service by lovely, helpful staff and a fabulous night had by everyone. It's not easy to please everyone in a group with ages ranging from 8 to 80, but Arena 7 did. Thank you!
Written 1 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Donegalfizzy Thanks for the great review. I am glad to hear you got a nice shock lol We try hard in Arena7 to cater for everyone and its nice when our efforts are acknowledged Thanks again Regards
Written 19 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

trish934
County Galway, Ireland12 contributions
5.0 of 5 bubbles
Aug 2020
My kids loved this place.We booked bowling and laser tag and had great fun.Lots of game machines.Staff were brilliant and helpful .We ate in the restaurant two nights food was lovely and reasonably priced.
Written 8 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jennifer P
Lisburn, UK30 contributions
5.0 of 5 bubbles
Aug 2020 • Friends
As a party of six, we decided to go bowling. We had great fun and a bit of craic. Everything was clean and plenty of hand sanitisers were available. Staff were very helpful and friendly. A great way to spend an hour or two. Good value for money. Highly recommended.
Written 21 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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