We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Rue du soleil, 73440 Val Thorens, Saint-Martin-de-Belleville, France
Phone Number:
+33 4 79 01 07 00
Website

TripAdvisor Reviewer Highlights

Read all 571 reviews
Visitor rating
  • 241
    Excellent
  • 49
    Very good
  • 8
    Average
  • 8
    Poor
  • 2
    Terrible
Excellent with kids

Just returned from Val Thorens where we put our 3 year old into ski school with Prosneige for the afternoons. Although she was reluctant to go when we dropped her off, the staff... read more

Reviewed yesterday
lauraeshaw2017
,
Winchester, United Kingdom
Add Photo Write a Review

571 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 308: English reviews
Winchester, United Kingdom
Level Contributor
3 reviews
Reviewed yesterday NEW

Just returned from Val Thorens where we put our 3 year old into ski school with Prosneige for the afternoons. Although she was reluctant to go when we dropped her off, the staff were brilliant at helping her settle in and she was all smiles when we picked her up at the end. I was astonished at how much they... More 

Helpful?
Thank lauraeshaw2017
London, United Kingdom
Level Contributor
27 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

I used this ski school for a private lesson as it had been a number of years since I had skied. Our instructor was Italian, his English was very good. He was nice, friendly and patient. The lesson was easy to book. I would definitely use them again.

Helpful?
Thank Gez E
Bristol, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Visited Jeremy in the Prosneige shop as a result of some very painful and ill fitting boots I had purchased back in the UK. The service was excellent with Jeremy being a true craftsman along with a top bloke! He sorted out my boot issues no problem, just wished he could sort out my skiing issues now :) Those thinking... More 

Helpful?
Thank James E
1 review
Reviewed 1 week ago via mobile

Stayed in VT with the family and put 2 children in lessons, 3.5 and 5 years old. They have been excellent with the kids and good English speaking instructors and would recommend them to anyone from the uk. Me and my wife also bought boots at the Prosneige shop - Jeremy and Marcal were really good on selecting the right... More 

Helpful?
Thank Joe B
Claire G, Manager at Prosneige, responded to this review

Dear Joe B, Thank you very much for taking your time and to leave us your feedback! We are very pleased that your 2 children had a good progression and good lessons with our ski school. Also good to hear that Jeremy and Marc-Alexandre helped you out with your boots. Thanks again and until a next time in our beloved... More 

Reading, England, United Kingdom
Level Contributor
37 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I visited the shop in Meribel as I was experiencing extreme pain on my toes in my ski boots. Marc Alexandre diagnosed the problem and fitted me with new insoles. The following day I skied pain free which was wonderful. He really does know about boots and fitting. My husband bought a pair of boots in the same shop and... More 

Helpful?
Thank Pat G
Claire G, Manager at Prosneige, responded to this review

Dear Pat G, Thank you very much for leaving your feedback for our shop in Méribel. We are very pleased to hear that Marc-Alexandre provided a great service for your consisteng pains with new insoles. I will make sure this message will get to him! Thanks again and always welcome again for a chat, a coffee or just to say... More 

oxfordshire
Level Contributor
21 reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago via mobile

Medhi in the ski shop at Résidence l'oxalys was so lovely and caring. Sorted our complicated family out - thank you!!

Helpful?
Thank flower04
Claire G, Manager at Prosneige, responded to this review

Dear flower04, Thank you very much for your feedback. Mehdi from our Oxalys Shop is thankfull for these fine words. Good to hear he sorted out your equipment to enjoy a good week of skiing. Thanks again and until a next time! Best regards, Juan Garcia-Vilar Commercial Director More 

Nottingham
Level Contributor
33 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

Across a family of 4 were were in 3 ski groups. The adult groups progressed well, we ended up in a group of 7. The support and coaching we received was very good, even ended up on red runs, instructor listened to the group about pace, runs to take etc. My daughters group was led by a very enthusiastic young... More 

Helpful?
Thank ElfNottingham
Claire G, Manager at Prosneige, responded to this review

Dear ElfNottinham, Thank you very much for the recommendations! We are delighted that as well as the adults as the children made a good progression with our ski school. Good to hear that the small group sizes accomodated your needs. Thnaks again and until a next time at our ski school. Best regards, Juan Garcia-Vilar Commercial Director More 

Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Second year used. Brilliant ski lessons again. The only let down was that they were over booked due to losing some instructors which meant that some pre booked and pre paid lessons could not be provided. However they managed to squeeze in one booking and fully refunded the rest and really apologised.

Helpful?
Thank Mark B
Claire G, Eigenaar at Prosneige, responded to this review

Dear Mark B, Thank you very much for leaving us your feedback. We are very pleased about your review on our ski lessons. Indeed our apologies as with all European holidays falling together and some instructors who already went for their summer duties we needed to change some lessons. Very good to hear that everything was handled in a clean... More 

Motherwell, United Kingdom
Level Contributor
215 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
Reviewed 2 weeks ago via mobile

Our experience with Prosneige's children's classes over several years is nothing but positive. The instructors are fluent in a range of languages and we have always found them to win the children's confidence quickly. Our children have gone from complete novices to skiing red runs and even the occasional black run with speed and technique that easily outstrips their parents!... More 

Helpful?
Thank Ian M
Claire G, Manager at Prosneige, responded to this review

Dear Ian M, Thank you very much for your feedback! What a great resume of your week at our ski school. These words mean a lot to our Prosneige team and our instructors. Thank you for sharing your experience with us and we are very pleased that your family had an amazing week with us! Thanks again and untill a... More 

Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Just returned from a week in Val Thorens and group lessons for myself and my daughter. I had group lessons with Stephane, and I can honestly say my skiing improved so much. He has a great teaching style and explains things so clearly. The 3 hour lessons were well planned with progression throughout the week, he pushed us as a... More 

Helpful?
Thank M155GMP
Claire G, Manager at Prosneige, responded to this review

Dear M155GMP, We would like to thank you for taking your time and to write us your feedback. We are very pleased to receive these comments which motivate us on a daily basis. Good to hear that everybody from your party had an amazing time with Prosneige. From Stephane to Kelly over our bootfitters Jeremy and Thomas we would like... More 

Travellers who viewed Prosneige also viewed

Val Thorens, Saint-Martin-de-Belleville
Val Thorens, Saint-Martin-de-Belleville
 
Val Thorens, Saint-Martin-de-Belleville
Les Menuires, Saint-Martin-de-Belleville
 

Been to Prosneige? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Prosneige and other visitors
2 questions
Ask a question
4 months ago

See all questions (2)

Questions? Get answers from Prosneige staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?