Fascinating and very interesting as you are in a group of approx 12-15 people per guide . We went on the English speaking tour. You go into the tunnels and the experience is delivered in chronological order up to the final minutes of a planned attack from the Tunnels. Guide was informative, engaging and welcoming of any questions. You learn a lot about WWI just from this one museum visit.

They only provide guided tours so it is necessary to book in advance. I found this out because I’d emailed the museum and they couldn’t have been more helpful. Although this tour was only in French, the guide presented it in English as well. The audio sets were also set to English. The underground tunnels and their history were well explained. The tour last about 1 1/2 hours and finished with a short film. Excellent experience.

OUTSTANDING!!! Really made welcome by the team and they were very keen to show us the museum and the tunnel system, the time spent was about 1hr 30mins to 2 hours and its very well worth the time and effort to visit. For families too. The history of this place is amazing.

Very informative. Welcomed with a smile by friendly staff who speak good English. The tour is well organised with a good mixture of tour guide , audio and video. Taken at an unhurried pace and it is well done with a good build up to the actual attack.

Amazing experience of historically significant tunnels. We had no ida of the history and significance of these tunnels in WW1. The tour and exhibitions have been created very professionally. Our young female guide was excellent, sharing interesting detail and guiding us along the tunnels in a sensitive and engaging way. Incredible to think that these tunnels housed over 20,000 men for a time before the battle. All the staff were both friendly and professional and demonstrated a good knowledge not just of the tunnels but the wider WW! history. They asked where we were from and were able to direct us towards a memorial to our local regiment without needing to look anything up. Well worth the time and small admission fee. The shop has a good selection of books and memorabilia.

Wonderfully informative and engaging with an excellent use of visuals. The guide juggled French and English effortlessly and without it being an interruption. We were provided with a clear insight into the Battle of Arras and the contribution made, voluntarily, by men from the Commonwealth as well as the Allies. Very good value for money too.

Visiting the Arras area as part of a group from my rugby club History Society, and having some free time in our schedule, we booked to tour the Wellington Quarry Museum. From start to finish this was a totally immersive, engrossing and enjoyable experience, utilising modern technology to enhance the huge tunnel system beneath Arras and bring history to life. At times I almost felt like a Tommy waiting to go into battle, and went through a variety of emotions as the tour progressed. Our bilingual lady guide was very knowledgable and this, combined with the audio headset, assisted in bringing the tunnels completely to life. The whole tour took around 1 hour and it was most definitely time very well spent. I would highly commend the museum and its welcoming staff, and urge anyone with a spare hour or two to pass to visit this absolutely gem of a museum. Thank you.

Was in Arras for lunch. Ended up reading up about WWI in the area and saw Signs for this site around town. Went on a Sunday late afternoon. Museum was busy, we had a guided tour which was informative and well done. Impressive site. Very well done they obviously invested some money to make it very customer friendly - though some benches in the caves would be welcome as there are a lot of senior citizens with reduced mobility and the tour is about 45 mins. Really well stocked shop out front for all things WWl. Recommended.

We were really blown away with the professionalism of this amazing tourist site. It is a very well maintained place and the exhibits and tour are first class. Certainly made me proud to be a New Zealander. Marion was our guide and knowledge and presentation were superb. Big thumbs up Marion.