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Boss Frog's Dive and Surf Shop

5095 Napilihau St, Napili Plaza, Napili-Honokowai, Maui, HI 96761-8800
+1 808-669-4949
Website
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Review Highlights
Friendly, helpful, and knowledgeable.

My wife and I stumbled into Boss Frog’s on a whim and it turned out to be a vacation changing... read more

Reviewed 2 days ago
holeceksonic
,
Shawnee, Kansas
Amazing

We booked a whole bunch of stuff with Butterfly, and her coworker. They suggested different trips... read more

Reviewed 3 weeks ago
Sheue307
,
Alpine, Wyoming
via mobile
Read all 84 reviews
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Overview
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Boss Frog's offers a full range of beach rental equipment including high quality snorkel gear, performance surfboards, SUPs, boogie boards, golf clubs, mountain bikes, hybrid bikes, beach cruisers, road bikes, coolers, chairs, float belts, digital cameras, and an assortment of island related apparel and accessories. Our sales agents are trained to be knowledgeable, friendly and helpful to all customers, which maximizes each customer's experience. Boss Frog's prides itself on making customer service a priority.In addition to rental gear, Boss Frog's maintains a large retail selection of beach equipment, including high-end sunglasses, rash guards, reef safe sunblock, board shorts, sarongs, mens and womens clothing, sandals, snorkel gear, beach toys and gifts. We have the best on-Island selections of Maui Jims, Sunclouds, Sanuks and Reef slippers for adults and kids. All customers are greeted with the Aloha spirit at our locations. We also book great activities.
  • Excellent89%
  • Very good7%
  • Average1%
  • Poor2%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 17:00
LOCATION
5095 Napilihau St, Napili Plaza, Napili-Honokowai, Maui, HI 96761-8800
CONTACT
Website
+1 808-669-4949
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Reviews (84)
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1 - 10 of 83 reviews

Reviewed 2 days ago

My wife and I stumbled into Boss Frog’s on a whim and it turned out to be a vacation changing decision. Betsy not only outfitted us with some great gear at a reasonable price and provided great insight to help us plan the rest of...More

Thank holeceksonic
Reviewed 3 weeks ago via mobile

We booked a whole bunch of stuff with Butterfly, and her coworker. They suggested different trips to book. Had a few problems with the tour company but Butterfly was able to help us out and kept in contact by email and by telephone. Made our...More

Thank Sheue307
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 3 weeks ago

Thanks for letting everyone know our employees go above and beyond to make your trip a great one!

Reviewed 6 August 2017

Went to rent snorkel gear and had a great experience. The staff was helpful and friendly. Got me setup with mask, fins and all the trimmings in no time. :-) Thanks!

Thank Heather W
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 17 August 2017

Enjoy your snorkeling! Thanks for your business!

Reviewed 13 July 2017

My husband and I stopped in to rent some snorkeling equipment and an underwater camera during our vacation! We had some issues with the camera and were a little frustrated but Christine got us back on track, she was so pleasant and helpful!! We will...More

Thank celinamarino
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 15 July 2017

Thanks for the shout out to Christine! We're glad she could help!

Reviewed 28 June 2017 via mobile

We stopped to rent fins for the week and Gary was amazing. He told us where to snorkel, what sites to see and answered any and all questions. It was like having a concierge and we were so pleased he would take the time to...More

Thank ceg51
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 1 July 2017

We are so happy Gary was outstanding and we know you will have fun on whichever snorkel cruise he recommends!

Reviewed 8 May 2017

Amazing experience t this shop, took care of me and helped me with way more than just my rentals. They helped with suggestion on transportation, how to use my equipment and where to go. This is absolutely a five star place to get your gear...More

Thank Lee R
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 11 May 2017

Thanks for letting everyone know that we have 5 star service at Boss Frog's with employees like Dave who really know their stuff when it comes to the island! That's added value! Mahalo for your aloha.

Reviewed 2 May 2017

Myself and my family were blown away at the lack of professionalism from the staff at this dive shop. A woman who "helped" us with a new york accent was pushy and aggressive. I will take my business else where in the future. I strongly...More

Thank SB911Medic
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 5 May 2017

Thank you for taking the time to send in your feedback about your experience with Boss Frog’s Dive & Surf. Helping travelers rent high-quality, affordable snorkel gear is one of our highest priorities, and we are very sorry to hear that your experience was anything...More

Reviewed 28 April 2017

We've gone here for years and this year, Richard helped us and wow! He was awesome. He did an amazing job working with our son with special needs and got us all perfectly fitted with snorkel gear. Just a real genuine guy and such a...More

Thank elizbo84
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 2 May 2017

Thanks for the thumbs up! Hope to see you again soon!

Reviewed 11 April 2017 via mobile

Christine was a great help. In addition to the tours available through the store, she helped sketch out some hiking trails. This was one of those great store experiences!

Thank dennisredmond
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 18 April 2017

Glad Christine went above and beyond! Thanks for your review!

Reviewed 9 April 2017

Thanks to friendly knowledgable Richard, my gear was perfectly fitted and he made the financial rental transactions easy to complete. Mahalo, Richard!

Thank tripping10Toronto
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this reviewResponded 18 April 2017

Thanks for the shout out to Richard!

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Ask a question
Questions & Answers
mshoneyb4
23 December 2015|
Answer
Response from BossFrogAccount | Property representative |
BossFrogAccount Attraction representative 0 Votes Aloha! Absolutely! There are lots of incredible excursions to choose from, and our people know the area well. I'd suggest you contact Boss Frog's in advance at... More
0
Votes
mshoneyb4
23 December 2015|
Answer
Response from BossFrogAccount | Property representative |
Aloha! It's going to be an epic vacation, Maui Style. I'd suggest you contact Boss Frog's in advance at 808-661-3333 to get everything booked at the best rates. Availability won't be an issue either. Have fun while you... More
0
Votes