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Traveller Overview
  • Excellent66%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible2%
27 Aug 2018
“Disconnect from routine”
7 Aug 2018
“Luxery hotel near thermal baths”
About
The word SPA has been associated with latin phrase “Sanitas Per Aquam”, meaning “health through water”. Beyond great body massages, Kawilal Spa assures health benefits derived from its thermal water springs emerging from Pacaya volcano's underground...more
Contact
Avenida Puente de la Gloria | Riveras del Río Michatoya, Amatitlan 01063, Guatemala
Website
+502 6644 1000
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Reviews (39)
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1 - 10 of 28 reviews
Reviewed 27 August 2018

Excellent spa services. Staff is nice and willing to help you at all time. In the spa area you can disconnect from all the noise and craziness from the outside and start connecting with yourself. The massages are great and the masseuses are very professional....More

Date of experience: January 2018
Thank Olga Maria L
Reviewed 7 August 2018

Very new, boutique hotel with nice rooms. Food very good. The infinity pool and jaccuzi have opening times till 22hour. However, the hotel deal do NOT include the thermal baths circuit of hotel Santa Therisita, only the part with pools. Too crowded, almost like a...More

Date of experience: July 2018
Thank nathaliedb2014
HJUC, Gerente at Kawilal Spa Guatemala, responded to this reviewResponded 31 August 2018

Hello Nathalie, thank you for your comments! We are very glad you enjoyed our hotel. Regarding the food issue you mention near the pools in Santa Teresita, we have taken action regarding this issue so no food will be allowed near the family pools. We...More

Reviewed 27 May 2018 via mobile

What a great place to spend a day. I have a much longer review here on this spot. It's a great way to spend the day. Everyone here is super they really took care of us. And the emails back and forth went quickly and...More

Date of experience: May 2018
Thank lilAnthony
Reviewed 15 October 2016 via mobile

See our review of Santa Theresita Resort & Spa. The kawilal spa is part of this resort and is accessible to hotel guests, locals, and tourists. Spa has many affordable packages to choose from.

Date of experience: October 2016
1  Thank Kathi E
Reviewed 2 December 2015

I arranged a tour through the Yellow House Hostel in Antigua to do the Pacaya Volcano hike in the morning and spend the afternoon relaxing here in the pools. I really enjoyed the pools. It is relaxing and they have music playing in the background....More

Date of experience: November 2015
2  Thank LostGaiter
HJUC, Manager at Kawilal Spa Guatemala, responded to this reviewResponded 12 April 2016

Hello LostGaiter, thank you very much for your review! We hope to see you again someday! Best regards, Santa Teresita - Hotel & Thermal Spa

Reviewed 26 March 2014

I saw the brochure for this place with a photo of the pools set against quiet green hills and immediately booked my afternoon there. When I arrived I discovered that the spa is NOT near green hills - it is next to an industrial area...More

Date of experience: March 2014
8  Thank ElleFlaneur
Reviewed 13 October 2013

The spa paid for our round trip taxi from Antigua. I got the whole package with coffee-chocolate scrub circuit of baths and massage. Professional treatment. Lunch was good. Only complaint was there was no way to tip the excellent women who give the treatments

Date of experience: October 2013
3  Thank FLCindy
Reviewed 31 May 2013

I´ve been several times in Kawilal Spa. The hot spring water pools, the massages and the steam baths are very relaxing! The Staff is very friendly, the facilities impeccable and the food amazing! I loved the Tilapia with coconut sauce and the berries smoothie feels...More

Date of experience: May 2013
Thank Juanca00
Reviewed 29 March 2013

El servicio del hotel kawilal es pesimo, en el resaturant se tardaron mas de una hora para atendernos los meseros no estaban en el lugar habia que recordarles que trajeran el resto de la orden cuando aparecian ya deseperados tubimos que pararnos y cancelar en...More

5  Thank msantizo
Reviewed 9 July 2012

I guess I'm a little spoiled by the hot springs in South America, but these seemed ok to me. Kind of small and the water didn't seem that clean. My massage was good but nothing to fawn over. I'm glad I went, but I don't...More

Date of experience: July 2012
1  Thank Chica V
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Questions & Answers
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deekay516
13 August 2018|
Answer
Response from HJUC | Property representative |
Hello deekay516, you can see all of our services at our webpage, which you will find if you search for "Santa Teresita Guatemala" (sorry I can't post links in trip advisor). You can contact us directly by email if you would... More
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620saritam
6 April 2018|
Answer
Response from HJUC | Property representative |
Hi! Yes we do, we provide free shuttle from Antigua on Wednesdays leaving from Central Park at 9 am and returning at 5:30 pm. We can also schedule a private shuttle to pick you up and return you at your convenience. Feel... More
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AnnB92821
23 July 2017|
Answer
Response from HJUC | Property representative |
Hello AnnB! Thank you for contacting us. Could you send me your email address so we can send you our contact information and prices? We can coordinate everything for you from Puerto Quetzal. You can also visit our webpage... More
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