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Review Highlights
Quite drink

Went here on Saturday after a meal.Bar was very slow.However all staff were very friendly great... read more

Reviewed 17 January 2016
72mechelle
via mobile
Great cocktail bar

The bar is well decorated with nice music in weekends. Staff are great friendly and cheerful... read more

Reviewed 17 January 2016
WRamsis
,
Richmond, United Kingdom
Read all 13 reviews
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Traveller Overview
  • Excellent64%
  • Very good7%
  • Average7%
  • Poor7%
  • Terrible15%
21 Feb 2016
“Not our type of place”
19 Feb 2016
“Fails to be a cocktail bar in the most basic way”
About
Newly opened cocktail bar, just off Richmond Riverside. Happy hour goes on everyday until 8pm with "buy one-get one free" on all cocktails. Venue is also available for private hire, please feel free to enquire or pop by to say hello!
Suggested duration: More than 3 hours
Contact
8 Hill Rise, Richmond TW10 6UA, England
Website
+44 20 8001 6011
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Reviews (13)
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1 - 10 of 13 reviews
Reviewed 21 February 2016 via mobile

My partner and I went to Encore last night as part of a Wowcher deal (6 cocktails for 2 people for £19). We weren't at all impressed and won't be returning. We were expecting a classy and sophisticated venue, but upon arrival were greeted by...More

3  Thank Seema W
Encore_Richmond, Manager at Encore Lounge Richmond, responded to this reviewResponded 23 February 2016

Hello Seema, We are sorry that our establishment was not to your taste. In regards to your table and your Wowcher, the terms of the deal is that you have to make a booking to reserve a table. Due to you just turning up we...More

Reviewed 20 February 2016

A cocktail bar is not a pub, and therefore you cannot delegate the making of cocktails to amateurs with no training. Unfortunately, this place fails in this most basic principle. The making of classic cocktails is not subjective; recipes are established and well documented, and...More

3  Thank Suki B
Encore_Richmond, Manager at Encore Lounge Richmond, responded to this reviewResponded 23 February 2016

Thank you for your review. We will take your constructive criticism on board.

Reviewed 17 January 2016

The bar is well decorated with nice music in weekends. Staff are great friendly and cheerful. Prices are reasonable. The only downside is that the place opens from Friday and weekends.

1  Thank WRamsis
Encore_Richmond, Manager at Encore Lounge Richmond, responded to this reviewResponded 4 February 2016

Thank you for your perfect review. We are now open from Wednesday to Saturday and we hope to see you again soon!

Reviewed 17 January 2016 via mobile

Went here on Saturday after a meal.Bar was very slow.However all staff were very friendly great music.Drinks dear ,but that's Richmond.

1  Thank 72mechelle
Encore_Richmond, Manager at Encore Lounge Richmond, responded to this reviewResponded 4 February 2016

Thank you for your review. We have a happy hour from 5-8pm on Wednesday's to Friday and from 5-7pm on Saturday's perfect if you love a great deal!

Reviewed 9 December 2015 via mobile

I came here at the beginning of the year and the service was fab. The team seems to have changed now however. There's a black waitress that was lovely and super helpful but when it came to paying there were corona's on our bill and...More

1  Thank Mellie122
Encore_Richmond, Owner at Encore Lounge Richmond, responded to this reviewResponded 11 January 2016

Hi Mellie Thanks for your feedback and i apologise on behalf of the encore team for your experience, myself and the co owner were away and the gentleman you mentioned was left in charge temporarily, You'll be glad to know he has no more affiliation...More

Reviewed 2 September 2015

Loved the atmosphere, the bar staff were great. cocktails were so good. its a lovely little cocktail bar that has a quirky feel to it. i would definitely return to this great spot.

1  Thank Rebecca N
Encore_Richmond, Owner at Encore Lounge Richmond, responded to this reviewResponded 11 January 2016

Thank you for taking the time to leave a great review, hope to see you back at encore soon Encore team

Reviewed 23 August 2015 via mobile

It is rare you go to a bar where the staff care about customer service as well as these guys do. Cocktails taste amazing, speed of service is outstanding. Waitresses maddie and tatiana offer to take drinks to the table and are polite and courteous...More

4  Thank Vikki W
Reviewed 6 August 2015 via mobile

This is a classy bar. Friendly atmosphere with delicious cocktails. Best I've tasted by far. Lovely decor through out.

Thank Newzam
Reviewed 26 April 2015 via mobile

This is a brilliantly laid out and stylish bar, which is great for casual drinks with friends. However, if you're on a budget, this isn't the place for you. It's ok as a one off and for special occasions. Waiters are very friendly and efficient.

Thank 0908267
Reviewed 16 April 2015

Was back at the encore last Friday night with friends & it was there first time, they said what a fantastic bar, the best cocktails they have ever had I gave to agree with them, the staff are so frendly, I have spoke to the...More

1  Thank Cupcake1966
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Questions & Answers
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Karen230
30 December 2016|
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Response from Karen230 |
Thank you all booked now and looking forward to the night!
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