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Weston-super-Mare Visitor Information Centre

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Review Highlights
Well stocked, but not central.

The information office had to move from its location on the seafront in the Winter Gardens close to... read more

Reviewed 4 weeks ago
sabatinitennis
,
kent
via mobile
Walking in Western -super-Mare

We had a brief visit to Wester -super-Mare , but found it clean and typical of a Beach holiday... read more

Reviewed 4 September 2018
Wendy M
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Traveller Overview
  • Excellent51%
  • Very good33%
  • Average5%
  • Poor0%
  • Terrible11%
4 weeks ago
“Well stocked, but not central.”
4 Sep 2018
“Walking in Western -super-Mare”
About
The Weston-super-Mare Visitor Information Centre offers a one stop shop for travel information including maps, brochures, and itineraries. Staffed by skilled and knowledgeable locals, the VIC offers a free booking service for accommodation , a great...more
Closed
Hours Today: Closed
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Contact
Tropicana Marine Parade, Weston-super-Mare BS23 1BE, England
Website
+44 1934 888877
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Reviews (18)
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1 - 10 of 18 reviews
Reviewed 4 weeks ago via mobile

The information office had to move from its location on the seafront in the Winter Gardens close to the pier, to a point a fair way down the promenade. It's a five minute walk to reach it, but the building is clean and well stocked...More

Thank sabatinitennis
Reviewed 4 September 2018

We had a brief visit to Wester -super-Mare , but found it clean and typical of a Beach holiday resort . We walked all along the sea front and enjoyed the sand castles and children .Tea , and then tapas in the evening , Greek...More

Thank Wendy M
Reviewed 26 August 2018 via mobile

Popped in her on Saturday 25th August.....the staff were pre occupied chatting to each other ....got a few leaflets and left ...now even a hello .....not exactly warming welcome to the area !

Thank clairemarie40
Reviewed 5 August 2018

Just called in for some places to visit while on holiday. The staff were friendly and very helpful. The layout of the information centre was very well done and also clean.

Thank 344Roger
Ellie A, Tourism Marketing Officer at Weston-super-Mare Visitor Information Centre, responded to this reviewResponded 6 August 2018

Thank you for your lovely review. We are pleased to read you view the service so positively. We look forward to your next visit.

Reviewed 22 July 2018

Sadly the store staff were pre-occupied with fixing a printer to give any welcome, or a goodbye so we browsed found a few bits on sale and leaflets but there wasn't much of a range or an idea of how far away some attractions were...More

Thank Amie G
Ellie A, Tourism Marketing Officer. at Weston-super-Mare Visitor Information Centre, responded to this reviewResponded 24 July 2018

Hi Amie, Sorry to hear that you didn't feel you got the attention you deserved whilst staff were fixing the printer to assist another customer. Please give us another try and be assured a warm welcome.

Reviewed 6 June 2018

It sounds a bit obvious to say the staff were helpful but in our opinion it is not always the case in a tourist office. A wide selection of leaflets for the town and a wide range of other places near and a little further....More

Thank helstravels
Ellie A, Tourism Marketing Officer at Weston-super-Mare Visitor Information Centre, responded to this reviewResponded 6 June 2018

Thank you for your review and comments. We are pleased to hear you like the service we provide, we look forward to your next visit.

Reviewed 5 June 2018 via mobile

Great team with always the best intentions to help you out. A lot of knowledge about the area and the events.

Thank Danny J
Ellie A, Tourism Marketing Officer at Weston-super-Mare Visitor Information Centre, responded to this reviewResponded 5 June 2018

Hi Danny, Many thanks for your comments and feedback, we look forward to welcoming you again in the future.

Reviewed 30 May 2018

Hello thanks for providing a good range of Tourist Information including train and bus timetables, also a range of souvenirs. Well done to everyone in the team and at W-s-M Town Council

1  Thank SAH4390
Ellie A, Tourism Marketing Officer at Weston-super-Mare Visitor Information Centre, responded to this reviewResponded 5 June 2018

Thank you for your lovely review and feedback, we are pleased to read you view the service so positively. We look forward to your next visit.

Reviewed 21 May 2018

Provides bus and train information, recommendations for eating venues, as well as leaflets for all the local attractions. Very helpful staff.

1  Thank Aileen G
Ellie A, Tourism Marketing Officer at Weston-super-Mare Visitor Information Centre, responded to this reviewResponded 5 June 2018

Hi Aileen, I am delighted to read your feedback and pleased to see you were impressed by the service you received. We look forward to welcoming you again.

Reviewed 24 April 2018

We were looking for some history and help to find some memories as well as something to do for a day with a wheelchair bound relative. All our requests were fulfilled with extra information given, we were so pleased. Just what's needed from an information...More

1  Thank Caro_D
Ellie A, Tourism Marketing Officer at Weston-super-Mare Visitor Information Centre, responded to this reviewResponded 5 June 2018

Many thanks for your positive review. I am delighted to read your comments and pleased you were impressed by our service. We look forward to your next visit.

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