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My Lounge

Open Now: 6:00 am - 8:00 pm
Open today: 6:00 am - 8:00 pm
Review Highlights
Not too bad

Used this before a holiday. The food wasn’t too bad, hot food was.....hot. Don’t recommend the... read more

Reviewed yesterday
Culcheth, United Kingdom
via mobile
Chill out before travelling

Not worth the amount they charge if you don’t drink. Food is awful, no flavour, bland, no plates... read more

Reviewed 1 week ago
London, United Kingdom
via mobile
Read all 180 reviews
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Traveller Overview
  • Excellent17%
  • Very good19%
  • Average12%
  • Poor10%
  • Terrible42%
Travellers talk about
“self service”(9 reviews)
“self serve”(3 reviews)
Open Now
Hours Today: 6:00 am - 8:00 pm
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Gatwick Airport | Lounge pavilion, on the left, Horley RH6 0NP, England
Reviews (180)
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All reviews self service table football self serve quiet lounge flight was delayed comfy chairs lunch food choice of drinks stag do coffee machine three hours soft and alcoholic drinks plenty of choice peace and quiet fruit juice staff were friendly aspire lounge
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1 - 10 of 177 reviews
Reviewed today

Certainly not value for money, especially as it is without toilet facilities. Worst lounge I've ever used.

Thank Elaine1188932
Reviewed yesterday via mobile

Used this before a holiday. The food wasn’t too bad, hot food was.....hot. Don’t recommend the frittata, pancake machine is more novelty that a good tasting pancake, baked beans and pulled pork is a novel breakfast but tasted good. Eating out of paper plates with...More

Thank 937gilesl
Reviewed 1 week ago

Paid £15 each (through Times offer) for 4 of us travelling on holiday to Rhodes. Two teenagers in our party so thought the family lomge would be better for them. It was dreadful. There was nowhere to sit at all- crowded noisy. The food was...More

Thank Carol R
Reviewed 1 week ago via mobile

Not worth the amount they charge if you don’t drink. Food is awful, no flavour, bland, no plates, eating out of paper bowls. Paper cups for coffee. No atmosphere. No visible updates of flights unless you completely relocate your stuff. Definitely will not be going...More

Thank LeahW664
Reviewed 2 weeks ago

We used this lounge before our holiday in October. We had previously used the No 1 lounge and really liked that one but found it to be too expensive this time, we booked this lounge the night before our departure, and we were very pleased...More

Thank Glyn B
Reviewed 2 weeks ago via mobile

I booked this lounge as a treat for my trip. After checking in I found a comfy sofa. The lady explained how everything is self serve. You can pour your own drinks. Spirits included. There was a good selection of hot and cold drinks and...More

Thank Gromitcatcher
Reviewed 3 weeks ago

We paid £20 each to come here early in the morning. Very friendly staff at the door, but poor breakfast selection. a couple of mini quiches (and I mean mini) and porridge in a huge pan that looked like it had been there a while....More

Thank allan m
Reviewed 4 weeks ago

I booked this Lounge as it was good value and a (much) cheaper alternative to the No1 Lounge and then read the reviews! I was quite apprehensive and did consider cancelling after reading the reviews, however we were pleasantly surprised. No, it's not as good...More

Thank Higham1
Reviewed 4 weeks ago via mobile

When we realised how over crowded and what a mess Gatwick North Terminal is right now, due to mass renovations taking place, that make the travellers literally feel like sardines, we decided to check in to "My lounge " (Gatwick casual lounge) And although it's...More

Thank ilyasi2014
Reviewed 15 October 2018 via mobile

Surprised at the place from the adverts. It wasn't very big at all. It needed a really good clean everywhere. The food wasn't great either, very little choice and all the utensils and area around it were covered in dried up food and dirt. The...More

Thank AlexFromCornwall
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Questions & Answers
Ask a question
29 June 2018|
AnswerShow all 7 answers
Response from Michael T | Reviewed this property |
I would book the No1 lounge although more expensive has a much better choice of food and far more comfortable.
16 June 2018|
AnswerShow all 4 answers
Response from b0ffy | Reviewed this property |
pay online because when we were there there was a queue and people were being turned away that did not pre pay