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Portland Hall Spa

17A Portland Street, Southport PR8 1LR, England
+44 1704 537733
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Review Highlights
Not what we expected

I visited the Spa today with a friend, we paid £70 each for what we were told was 3 treatments, 3... read more

Reviewed yesterday
Sputskie
,
Manchester
via mobile
Very underwhelming day-not worth the money!!!

£99 for two people for 3 treatments and a 3 course lunch, sound great? We thought so too. We had to... read more

Reviewed yesterday
Nicmorris123
via mobile
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Portland Hall Spa is a Moroccan themed day spa offering peace, quiet, relaxation, and exceptional customer service.You'll find warmth, cosiness, and quirkiness in the unique, fabulous surroundings of an old Synagogue in the town centre of Southport, Merseyside,NW England.The spa offers massage,facial,body treatments and food. Pamper packages last a few hours or a whole day. Spa breaks are available with the Ramada Hotel. Perfect for couples, friends, and singles.
  • Excellent39%
  • Very good21%
  • Average10%
  • Poor10%
  • Terrible20%
Travellers talk about
“spa pool” (102 reviews)
“course meal” (127 reviews)
Closed Now
All hours
Hours Today: 9:00 am - 8:00 pm
LOCATION
17A Portland Street, Southport PR8 1LR, England
CONTACT
Website
+44 1704 537733
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Reviews (1,508)
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1 - 10 of 1,506 reviews

Reviewed yesterday via mobile

I visited the Spa today with a friend, we paid £70 each for what we were told was 3 treatments, 3 course meal and 1 hour use in the spa pool with unlimited fruit and water. We arrived on time as per our appointment, were...More

Thank Sputskie
Reviewed yesterday via mobile

£99 for two people for 3 treatments and a 3 course lunch, sound great? We thought so too. We had to pay an extra £19.95 each to have access to a “pool” which is a half filled jacuzzi accompanied by a couple of foldaway deck...More

Thank Nicmorris123
Reviewed yesterday via mobile

I attended with my 16 year old for a girlie day yesterday. We thoroughly enjoyed it. The staff were friendly. The food was lovely. Will definitely be visiting again. After suffering with my back for ages.. even years..Kate did an amazing job with a massage...More

Thank JoTeeling319
Reviewed 3 days ago via mobile

Having been given a visit to the spa we were looking forward to a relaxing time. Our visit included a simple snack, well presented and tasty. We were then taken up to the treatment rooms. The back massage was excellent and the facial treatment great....More

Thank NickJoH
Reviewed 3 days ago via mobile

My Daughter and I had our birthday treat here today! Had the afternoon tea and 3 treatments! It was absolutely fabulous! Such a wonderful warm atmosphere and the most wonderful friendly welcoming staff!A big Thankyou to Leanne and Michela who were the great ladies who...More

Thank Christine H
Reviewed 5 days ago via mobile

Came here for my birthday with my mum, booked through Groupon offer, but upgraded to an extra 30 mins each on massage as it was a discounted upgraded and meant we got robes and slippers. on arrival we were given a drink, filled out our...More

Thank Saffiya8
Reviewed 6 days ago via mobile

Fantastic day spa. Our group made to feel like royalty by the lady Danielle I would recommend this spa to allMore

Thank Vici B
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 4 days ago

Dear Vici, Thank you for such a wonderful review following your spa day. I will personally pass on your fantastic comments to Danielle who is such an asset to our management team here at Portland Hall Spa, her customer service skills are always of the...More

Reviewed 1 week ago via mobile

Another fantastic spa day at Portland Hall. Upgraded our package to the private candle lit pool and also added the afternoon tea and was impressed with both of them. Our therapists Jess and Dawn we're both fantastic Will be visiting again shortlyMore

Thank Lilkirsty1988
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 6 days ago

Dear Kirsty, Thank you for taking the time to leave us such a fabulous review about your visit, it was a pleasure welcoming you back to the spa. I am pleased you took advantage of enhancing your day with us, it really does have an...More

Reviewed 1 week ago via mobile

Had a fantastic day yesterday with my sisters and nieces...... treatments, service and food was fantastic 😀😀😀. I booked this to go in July and due to illness couldn't go and they were amazing and accommodated me to change it to October. Excellent staff very...More

Thank Julie W
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 6 days ago

Dear Julie, Thank you for taking the time to leave us such a fantastic review! I am pleased that you are of better health and could visit us in October, I am pleased our staff where so accommodating for you. I will personally pass on...More

Reviewed 1 week ago

I was bought these treatments for two as a gift and wanted to judge it for myself after reading the previous reviews. Unfortunately the time of my booking had to be changed due to staff absence however we were offered an upgrade to a hot...More

Review collected in partnership with this attraction
Thank Jayne_letho
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 6 days ago

Dear Jayne, Thank you for taking the time to leave us such fabulous feedback. I would like to apologise for the staff absent this is very unusual and a therapist had taken sick. I am glad you understood and accepted our upgrade of a hot...More

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Ask a question
Questions & Answers
ClaireGeorgie
22 January 2017|
AnswerShow all 4 answers
Response from Portlandhallspa | Property representative |
Hi Claire. Thank-you for your question. I am pleased to inform you that Portland Hall Spa does have a private candle-lit spa pool, Moroccan Mud Rasul and private Jacuzzi pool. Unlike shared or communal spas, where the... More
1
Vote
Sarah W
28 October 2016|
AnswerShow all 4 answers
Response from Portlandhallspa | Property representative |
Dear Guest, Please contact us directly if you require any assistance as I am unsure as to the question. Kind Regards Alex
0
Votes
aj1983
23 October 2015|
AnswerShow all 6 answers
Response from Portlandhallspa | Property representative |
Dear Guest, I am pleased to inform we have undergone some changes in the way we act on guest feedback. All feedback will be welcomed and acknowledged and the process of responding to previous feedback is now... More
0
Votes