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Cyclexperience

Closed Now: 9:00 am - 5:30 am
Open today: 9:00 am - 5:30 am
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Review Highlights
Wonderful company!

Excellent reception. Good bikes. Fab route. What's not to like? Keep up the good work... read more

Reviewed 3 days ago
Pippa1504
,
Morden, United Kingdom
Super service

Booked on way down to new forest in the car. Bikes were ready and waiting at 2.00pm Good quality... read more

Reviewed 1 week ago
Expedition565204
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Certificate of Excellence
Traveller Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“hired bikes”(26 reviews)
“mountain bikes”(20 reviews)
About
Welcome to Cyclexperience Brockenhurst, the cycling hub of the New Forest. You can reach us by road or rail before we send you on one of our adventure cycling trails. Jump on a 'Bike to Beaulieu', go down to the 'Ornamental Woods', visit 'Burley on...more
Closed Now
Hours Today: 9:00 am - 5:30 am
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Suggested duration: More than 3 hours
Contact
| Southside Station Car Park, Brockenhurst Rail Station, New Forest, Brockenhurst SO42 7TW, England
Website
+44 1590 624808
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Reviews (345)
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LanguageEnglish
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All reviews hired bikes mountain bikes puncture repair kit new forest off road inner tubes cycle route these guys the staff were extremely helpful bike lock customer care brockenhurst station pre booking child seat station car park oak inn e bike
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1 - 10 of 342 reviews
Reviewed 3 days ago

Excellent reception. Good bikes. Fab route. What's not to like? Keep up the good work, Cyclexperience!

Thank Pippa1504
Cyclexperience, Owner at Cyclexperience, responded to this reviewResponded 2 days ago

Thanks Pippa. We have no plans to stop keeping up the good work! :-)) Look forward to seeing you again in the future.

Reviewed 1 week ago

Booked on way down to new forest in the car. Bikes were ready and waiting at 2.00pm Good quality bikes and knowledgeable staff. Thank you

Thank Expedition565204
Cyclexperience, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hello Expedition565204 Thanks for leaving such a great review, glad you think our service is SUPER!! Hopefully you'll be visiting the New Forest again soon. Kind regards Jon

Reviewed 1 week ago

Right next to Brockenhurst Stations, We have done a couple of the trails - New Forest provides a great environment for the family to cycle. Services and bikes are very good. They have an app with the trails - very good way to keep on...More

Thank Matthew180903
Cyclexperience, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hello Matthew Thanks for visiting us at Brockenhurst over the last week. Great to hear you had a great time on our bikes & found the app useful. Thank you for taking the time to review us on Tripadvisor, much appreciated! Hopefully we'll see you...More

Reviewed 1 week ago

We were cycling recently in the New Forest when my bike (that I'd taken from home) developed a serious problem with steering. Fortunately we were near Brockenhurst and so popped in to Cyclexperience. They were so helpful, said they could fix my bike that day...More

1  Thank Vicki M
Cyclexperience, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hi Vicki Thank you for taking the time to leave such a nice review after your recent (troubled) visit to the New Forest! Great to hear that we could save the day & ensure you got to explore the area by bike. Thanks for the...More

Reviewed 2 weeks ago

Great quality bikes and great service from the guys at Cyclexperience. Would highly recommend this company, we used the bikes to reccy a course we were looking to use, gave use instructions, helmets and repair kits.

Thank MelanieH1014
Cyclexperience, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hello Melanie, Thank you for taking the time to review & recommend Cyclexperience after your ride out earlier this week. Great to hear everything was super & worthy of 5 stars!!! Many thanks & good luck with your event. Jon

Reviewed 2 weeks ago

Went biking around new forest with my friends and it was such a fun experience exploring the area on a bike. We were provided with helmet and other accessories included in the price plus the map. Everything was great but the map could have been...More

Thank Culture20000400419
Cyclexperience, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hello Culture20000400419 Thanks for your recent visit to our hire centre in Brockenhurst. Great to hear you enjoyed your day out in the new forest, despite a few wrong turns. On the whole we receive positive feedback about the route maps, although some customers, like...More

Reviewed 2 weeks ago

Lovely customer care, efficient service, bikes were in really good state and the New Forest is one of the best places to cycle with kids, we could not recommend more!More

Thank Ana G
Cyclexperience, Manager at Cyclexperience, responded to this reviewResponded 2 weeks ago

Hi Ana G, Great to hear your family group had an "amazing" day out last weekend! Everyone seemed to enjoy themselves despite the cold weather. Thanks for mentioning our customer care, it's something we really work hard on, ensuring people have a super day out....More

Reviewed 2 weeks ago via mobile

We had a wonderful experience with cycle experience. Great staff, very helpful and bicycles in very good condition.

Thank MicheleGioia
Cyclexperience, Manager at Cyclexperience, responded to this reviewResponded 2 weeks ago

Hi Michele, Thank you for visiting us this weekend. Really appreciate you taking the time to leave feedback about your experience, sounds like we're doing things right! Hopefully you'll visit the New Forest again soon. Best wishes Jon

Reviewed 2 weeks ago via mobile

Fabulous service. Good value for money. It's great because they give you a map, a backpack full of emergency equipment and a friendly welcome back. We will definitely be back!More

Thank Erika C
Cyclexperience, Manager at Cyclexperience, responded to this reviewResponded 2 weeks ago

Hi Erika, Thank you for visiting us recently & taking the time to leave such a nice review (5 stars!! YES!!.) I'm always pleased to hear we've given great experience & helped customers have a great value day out. We'll see you again in Brockenhurst...More

Reviewed 3 weeks ago

Very professional, competent service. We had a fantastic day! We toured around in the New Forest on bikes, having picnics wherever we felt it was appropriate! Good exercise, a lot of fresh air, recommended to everyone for a break!

Thank Tibor S
Cyclexperience, Manager at Cyclexperience, responded to this reviewResponded 2 weeks ago

Hi Tibor Thanks for leaving a 5 star review after your recent visit to the New Forest. Great to hear you had a fantastic day out exploring by bike. Appreciate you recommending Cyclexperience. Best wishes & see you again soon! Jon

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Questions & Answers
Ask a question
vian1975
16 August 2018|
AnswerShow all 4 answers
Response from Charlie G | Reviewed this property |
Yes 10,5,3 5 and 3 yr olds in tag a longs. It’s a very easy route fairly flat. Not muddy well at least it wasn’t in August. Stunning scenery. 10 yr old is used to cycling so no big deal for her. 15 miles is a long way for a... More
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