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Firstly I tried to call a number of times to book additional treatments, & I either couldn’t get through or was offered a call back which never happened.
We were on our way when I received a call to explain a therapist had called in...More
It took me a couple of weeks to get through to anyone on the phone to even book in our spa day - messages were left but I didn’t receive a call back. My partner and I both had a back and neck massage and...More
We were staying at hotel for second time. The outdoor pool was great as weather was so hot! Not too busy but could do with more loungers and the pool floor could do with a clean! The indoor spa was good, pool a bit small...More
My husband booked this hotel as a birthday surprise for my 50th birthday. We were upgraded to a suite and the room was stunning. Breakfast was good and the choice excellent. The area of Lymington was lovely and we ate out in the town every...More
I booked an Indulgent Spa Day (£79) which gave me 55min deep tissue massage, afternoon tea with glass of proscecco, and access to the pool area/sauna/steam room and gym. The steam room was out of order, the pool and changing room was full of loud...More
Lovely hotel with excellent accommodation in a nice location.
We stayed for 3 days in February to celebrate my husbands birthday.
The hotel is in its own grounds, and has a spa which we did not use.
It is just outside Lymington and close to...More
A voucher offer for a luxury spa day with a prosecco afternoon tea.
On arrival we were met with a toxic stink. They were painting so I understand the reason but it wasn't very welcoming. Reception guy polite. So our expectations of luxury spa were...More
Booked by phone an ultimate spa day including £10 voucher for use on products.
Welcome ok but found nearly all the lockers with code faulty and required assistance from reception. First treatment booked as back massage followed by pedicure only to be told that it...More
I bought a spa day for November for daughter and myself as a birthday present. We booked a Sunday and the Saturday before it was cancelled due to lack of staff so we arranged to go this Sunday the voucher had just expired but they...More
I booked a spa day for my partners birthday. I was really impressed with the offer of an hour treatment, lunch and access to the facilities all day. The day started off good, the staff were very friendly and helpful and showed us around the...More