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MFA Bowl & HiFly in Yeovil - CLOSED

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Review Highlights
Dirty and short staffed

Firstly, a positive, booking online was easy. The staff who are there were helpful. However upon... read more

Reviewed 30 August 2017
BoardingPass694781
via mobile
Staff very helpful under difficult circumstances

The venue requires a complete overhaul and more staff. We telephoned our booking in advance, the... read more

Reviewed 29 July 2017
Kerry C
via mobile
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Traveller Overview
  • Excellent8%
  • Very good5%
  • Average10%
  • Poor11%
  • Terrible66%
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Contact
Old Station Way, Yeovil, England
Website
+44 843 290 8945
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Reviews (120)
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1 - 10 of 120 reviews
Reviewed 17 September 2017 via mobile

Went here yesterday as a big family group for my Dad's 70th birthday. The lanes were continually breaking down and the staff's attitude was indifferent at best. Finally had enough and tried to ask for a refund. A home made sign stating no cash refunds...More

Thank gales72
Reviewed 4 September 2017

We live near so coming here should be good but really is it not. The lack of staff is really bad you find yourself standing there on the really sticky floor which seems like it really needs a good wash. After 30 mins of my...More

1  Thank jjkk200
Reviewed 30 August 2017 via mobile

Firstly, a positive, booking online was easy. The staff who are there were helpful. However upon visiting we found the food area had no one there, no menu or price list. When we were bowling the bowls kept going to the left (not just my...More

1  Thank BoardingPass694781
Reviewed 27 August 2017 via mobile

The place is really accommodating for my 2 young kids and the staff are friendly and helpful. I regularly bring them on weekend mornings around 10 or 11am and the kids always have a nice time 😄

Thank stevotodd
Reviewed 23 August 2017

From the start visiting this place was a disaster. I tried to book on line with a discount code,the system would not accept it. I called and the receptionist was unable to answer simple questions but in the end they agreed to accept my discount...More

Thank Yeovillian
Reviewed 14 August 2017

Well, having written on three occasions in the last month to the head office address (as advised in the bowling alley as they could not deal with refund requests) I am now taking to on-line to share my disappointment so that other families don't waste...More

Thank Tinklerbell84
MFABowlYeovi, General Manager at MFA Bowl & HiFly in Yeovil, responded to this reviewResponded 18 August 2017

Good afternoon I did reply on the 14th August as soon as I was aware of the complaint. Please check your spam box as it was sent from my manager email However for the purposes of clarity I will also publish my reply for the...More

Reviewed 29 July 2017 via mobile

The venue requires a complete overhaul and more staff. We telephoned our booking in advance, the chap that booked us in was nothing but helpful, but he was rushed off his feet and appeared to helping numerous customer's, alone. There were numerous machines within the...More

Thank Kerry C
Reviewed 23 July 2017

This is by far the worst bowling alley in fact the worst attraction I have ever visited. The staff were generally surly and unhelpful. There was an air of almost complete chaos at reception. Customers bookings could not be found when they arrived. Some people...More

3  Thank howitis1
Reviewed 10 July 2017 via mobile

We had my sons 5th birthday here. From start to finish we all had a fab time. They had an hour's trampoling and then some food. I think people expect too much from the food. Although it wasn't excellent it tasted good and everyone was...More

Thank Jemma B
Reviewed 4 July 2017 via mobile

Had a great hen party here at the weekend and unfortunately we didn't get time for both games of bowling that we had already paid for as we had a meal booked over the road. We were delighted when we were given a credit note...More

Thank Deanna R
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