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Went here yesterday as a big family group for my Dad's 70th birthday. The lanes were continually breaking down and the staff's attitude was indifferent at best. Finally had enough and tried to ask for a refund. A home made sign stating no cash refunds...More
We live near so coming here should be good but really is it not. The lack of staff is really bad you find yourself standing there on the really sticky floor which seems like it really needs a good wash. After 30 mins of my...More
Firstly, a positive, booking online was easy. The staff who are there were helpful.
However upon visiting we found the food area had no one there, no menu or price list. When we were bowling the bowls kept going to the left (not just my...More
From the start visiting this place was a disaster.
I tried to book on line with a discount code,the system would not accept it.
I called and the receptionist was unable to answer simple questions but in the end they agreed to accept my discount...More
Well, having written on three occasions in the last month to the head office address (as advised in the bowling alley as they could not deal with refund requests) I am now taking to on-line to share my disappointment so that other families don't waste...More
MFABowlYeovi, General Manager at MFA Bowl & HiFly in Yeovil, responded to this reviewResponded 18 August 2017
I did reply on the 14th August as soon as I was aware of the complaint. Please check your spam box as it was sent from my manager email
However for the purposes of clarity I will also publish my reply for the...More
The venue requires a complete overhaul and more staff. We telephoned our booking in advance, the chap that booked us in was nothing but helpful, but he was rushed off his feet and appeared to helping numerous customer's, alone. There were numerous machines within the...More
This is by far the worst bowling alley in fact the worst attraction I have ever visited. The staff were generally surly and unhelpful. There was an air of almost complete chaos at reception. Customers bookings could not be found when they arrived. Some people...More
We had my sons 5th birthday here. From start to finish we all had a fab time. They had an hour's trampoling and then some food. I think people expect too much from the food. Although it wasn't excellent it tasted good and everyone was...More
Had a great hen party here at the weekend and unfortunately we didn't get time for both games of bowling that we had already paid for as we had a meal booked over the road. We were delighted when we were given a credit note...More